Post Covid Spa Guidelines & Protocols - FAQs

Your questions answered

What to expect on your next spa escape

Although normality is returning and spas are now open once again, we appreciate you may have questions about what to expect on your next trip. To help you prepare for your next spa escape, we’ve answered some of your most frequently asked questions.

Please note that the answers detailed below could change depending upon the wider circumstances in line with the latest government guidelines. We will update information as quickly as we can if this is the case.

All spas and hotels will be operating slightly differently and following their own policies in addition to government guidelines. Specific reopening details can be found on each spa’s venue page across

This information was last updated 27/07/21

Frequently asked questions

Will hand sanitiser be provided?

Spas will provide hand sanitiser around the spa and hotel areas, but if you wish to bring your own it certainly won’t do any harm!

Can we have a facial?

Yes, close contact treatments are now permitted.

Will I be able to sit by the pool?

Depending on the spa and the amount of space available, you will be able to sit by the pool to relax. However, you should keep in mind that because of Covid-19 guidelines, spas are having to change their policies and be extremely strict about the number of people in any area at one time to allow for social distancing. As a result, there will be limited capacity for sitting by the pool, and while things are still changing at the moment, it is likely that you will need to book allocated sessions for time in the pool area.

Can we bring our own robes?

You can bring your own robes on your spa break, however, please be assured that if a spa says that they will provide robes, they will do so under Covid-safe recommendations.

Do I have to wear face masks on a spa break?

As of 19th July 2021, it is no longer mandatory to wear a face mask inside on a spa break. However, the guidance still recommends that you wear face masks in enclosed spaces as a way of reducing the risk of the virus spreading through droplets.

What do I need to bring with me?

What you should bring on your spa break is much the same as always, and you can find our advice on what to wear and bring whether it’s for a day or break, in our Spa Guide. However, you may also choose to bring your face mask and your own hand sanitiser as well.

Will my therapist wear a face mask?

In most cases therapists will continue to wear face masks and appropriate PPE during spa treatments and in the spa environment, although it is no longer mandatory.

Is it still safe to use spas if I am pregnant?

Absolutely, as long as you adhere to the same Covid-safe guidelines as recommended for everyone else, spas are, as they always have been, a wonderful place to go when you are pregnant. Offering dedicated treatments to ensure the wellbeing of you and your baby, you should always tell the spa that you are pregnant in advance. For more information please take a look at our Pregnancy Spa Guide.

Will the changing rooms be open?

Spa changing rooms are open but there may be measures in place to limit the number of people inside at one time.

Why do I have to book time slots for use of facilities?

One of the ways in which spas are working to keep guests safe and feeling reassured is to limit the number of people using facilities at any given time. This is done by allocating time slots for guests to use facilities, thereby limiting the number of people you come into contact with, and also giving therapists the opportunity to sanitise loungers and other equipment between guests. While processes vary from one spa to the next, you will most likely be given a schedule for your spa break when you arrive at reception to help guide you through your experience.

Is there anything I can do to add to the safety of my experience?

The main thing for spa guests is to follow government guidelines and to respect the advice offered by the individual spa destination. However, there are things that you can do to help keep everyone safe and maintain hygiene levels. Some examples include:

  • Showering before using wet facilities such as pools, saunas, steam rooms and spa pools.
  • Placing used towels and robes in dedicated or specified places to be laundered after use.
  • Wash your hands regularly
  • Maintain a respectable social distance from other spa goers.
  • Wear a towel in thermal facilities such as saunas
  • Dispose of any waste items appropriately in waste bins, especially tissues etc.
  • Wear face masks on arrival in reception and public areas.
  • Wear flip flops or slippers whilst walking around the spa instead of bare feet.
  • Wipe down fitness equipment after use if you’re using the gym and place a towel on mats while you use them.
  • Ensure you have a negative rapid flow test before your spa break.
Will there still be fruit, water and other items available?

As part of Covid secure protocols, many spas removed items like fresh fruit or jugs of water in order to minimise contact. Some may have replaced these with individually packaged items or bottled water. However, we suggest taking your own bottle of water with you, especially when you go for a spa treatment. Of course, most spa restaurants and cafes have now reopened but it may be that food and drink availability is limited to those dedicated environments.

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