Bannatyne Spa Bury St Edmunds
In a historic red brick building surrounded by woodland, Bannatyne Spa Bury St Edmunds is a day spa where you can enjoy time to yourself or with friends. The spa area itself is adult-only, while the pool does allow children at select times. Face and body treatments are brought to you using the Elemis product line, and a collection of beauty treatments are also available. Bannatyne is well known for its fitness facilities, and you won’t be disappointed with state-of-the-art gym equipment and classes to choose from.
Spa and hotel facilities
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At a glance
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Leisure Break Venue
The health club offers an array of facilities and treatments but is not a specialised spa.
Please note a £20.00 rental charge applies for use of a spa day bag which includes robe, towel & slippers. £10.00 of this is refundable upon return of robe and towel (slippers are yours to keep)
Under 18 years old not permitted
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Scenic location
Surrounded by 20 acres of woodland grounds, Bury St Edmunds is as beautiful outside as it is inside.
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Group Venue
The spa at Bury St Edmunds welcomes hen parties and special occasions with glasses of bubbly available.
Spa & Leisure
With a 20-metre pool and state of the art gym, the spa and leisure facilities at Bury St Edmunds are plentiful. There’s also a studio with a wide range of classes available including yoga, Pilates and Zumba.
The treatments are where the spa really comes into its own, using European skincare brand Germaine de Capuccini in a collection of therapies. They provide you with towels, robes and flip flops to use during your stay and welcome birthdays, hen parties and special occasions with glasses of bubbly available.
Please Note: Due to current government guidelines and restrictions, the facilities will not be included in your package unless otherwise specified.
Location
Bannatyne Spa Hotel Bury St Edmunds,
Horringer Rd,
Bury St Edmunds,
Suffolk,
IP29 5PH
IP29 5PH
Spa & Hotel Reviews
Condition of Spa
8.6 out of 10
Quality of Treatments
9.2 out of 10
Staff
8.6 out of 10
Quality of Food
8.0 out of 10
Quality of Facilities
8.2 out of 10
Value for money
7.2 out of 10
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I visited Bury St Edmunds with my daughter. The whole experience, from booking in, to being toured around the facilities, to lunch, to treatments to departure was second to none. A* + Would definitely recommend to anyone - and such good value for money - I took advantage of an additional treatment that was offered for 1/2 price on the day - can't wait to go back !
Met by welcoming, friendly and professional staff.
Great range of treatments. Excellent therapists, particularly Katie and Kate who looked after me and my husband.
Would consider returning for treatments only but they are quite expensive.
Excellent afternoon tea, again very friendly staff.
Lovely pool area, plenty of beds available but we did arrive on a week day.
Lovely relaxation area upstairs but the intrusion of the TV in the lounge was probably not needed.
Ample lemon and lime chilled water available in the house but not as nice in the spa area and people were refilling water bottles at the water fountain, perhaps disposable cups could be provided there too.
Overall a very lovely experience and day out, I will be returning and would recommend your Spa to friends and family.
Bad start to day as car park full & so had do wait till a space became available. On arrival we were told that we couldn’t have a hot stone massage treatment as previously booked as the shells or contents of shells/cups were stuck in transit in America due to bad weather. So we could have a deep tissue massage instead. I later found out from my therapist that they don’t even do a hot stone massage ?!! So felt completely misled and overcharged. Although the therapist apologised , when i asked if there would be any compensation or perhaps a complementary drink she responded with a no.
All the therapists in fact could have done with smiling now and then, not a happy bunch! (The exception being Julia at Elemis)
Also charging for the robes ......... really ??
Lunch was a complete waste of time with little on menu and very overpriced, my friend and I shared a sandwich £8.00 which was supposed to come with crisps and salad, they had run out of crisps!! & ciabatta & not much salad ! So just a dry sandwich & cheap coldslaw I’ve had nicer at Tesco!! The spa day was to celebrate mine & my best friends 50th Birthdays & although we enjoyed the facial & pool the rest was a complete disappointment for the £120 we each paid. Bannatyne not good enough!
Lovely welcome when we arrived and a member of staff showed us around immediately. After that we were free to wander on our own. We had booked lunch which was in beautiful dining room and the food was delicious. Our treatments made us feel so good and very relaxed. After resting it was time for afternoon tea and the home. As this was a gift for my birthday the whole day was fantastic!
Wasn't sure what to expect but from the prompt booking service by Jordan to the meet and greet at reception it knocks the spots of other spa days I have been to. In my personal opinion it was as good as Champneys!!!! Greeted with a smile and shown around and check in wonderful. Lunch was a very pleasant surprise better than expected with beautiful dining room, good, prompt service and food was excellent so well done chef! Swimming pool and spa was so very enjoyable enough loungers and the ambience with lighting very relaxing.The upstairs relaxation room was a joy, piped music, candles restful quite just as it should be. The fascial and massage was perfect again, better than I could have expected. I had Michelle and she was professional and friendly. We then had a pedicure at the end of the day and again that was very friendly and well presented with comfortable chair and foot spa. All in all a wonderful experience, would without hesitation recommend and I will be back again in November or December.
Unorganised. Not prepared for us with no name or treatment list. Badly organised billing at the end. No toilet roll in most of the Ladies toilets. Staff were unresponsive when asked about toilet rolls. Jacuzzi was broken all day but we were uninformed and had to find information for ourselves. Staff were friendly. Food was delicious but our drinks took ages to come. Not sure I will go back. Shame.
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