My friend and I arrived and were greeted by friendly staff. Following the completion of a questionnaire, we were shown where to go and what to do. We were provided with robes and slippers to take home and were shown to the relaxation room where we awaited our treatments. My friend and I both chose a back, neck and shoulder massage and a facial in which we were booked into a shared room. The therapists were friendly, reassuring and we both agreed to feel completely at ease. The massage was very relaxing and we were asked if the pressure being used was ok. The facial followed straight after and was conducted with no fuss or no stress. Following our treatment, we were allowed to 'recover' before being shown back to the relaxation room. My friend and I wanted to use the facilities and we were directed to the spa. The spa itself had an aqua foot massager, a steam room, a sauna, a tropical shower and a jacuzzi. There were about 6 seats/beds to sit where my friend and I spent the last 10 mins drying off before dinner. Everything was laid out really well and there was even a 'spa journey' guide on how to make the most out of our experience. We were booked to have lunch at 12 so we got dried and dressed (hairdryer was available in the locker room - the lockers which were code activated and really simple to use) and headed back to the restaurant/reception area. We were asked if we wanted refreshments in the form of drinks whilst waiting for our food. Our meals were presented in a timely manner and were delicious. The soup starter was quite a large portion however it was my choice to finish it because it was so nice! My main was chicken and bacon ceaser salad, again a large portion so couldn't quite finish it but only due to the size and not the taste! My friend polished her seabass dish off! Altogether a very relaxing and stress free experience and for the money I paid for it, excellent value. We will definitely be returning!