The leisure and spa facilities at Kilhey Court include a fully equipped gym, swimming pool, jacuzzi, sauna and steam room in a contemporary environment. Adding a more indulgent aspect to the experience they also have a number of treatment rooms and a treatment menu that uses Elemis products, offering treatments from facials, massages, body wraps, hot stone massages, Hopi ear candles, reflexology, spray tanning, Geleration nails and much more.
Macdonald Kilhey Court Hotel
Check in and relax into a laid back getaway guaranteed to restore even the busiest of minds at this friendly hotel with superb facilities and wonderful gardens, ripe for exploring. In the spa’s candlelit treatment rooms, you can choose between facials, massages and body wraps as well as hot stone massages to feel indulged and relaxed. There’s a steam room, sauna and swimming pool to enjoy too, as well as a lovely relaxation room in which to read, sleep or just be.
from
£54.50
per person (min 2)
Overnight break
The Spa Break for Two
One night’s bed and breakfast, a choice of 1 x 25 minute treatment from: Superfood Pro Radiance Facial, Freestyle Deep Tissue Massage, Best Foot Forward, File and Polish on hands or File and Polish on feet, robe, towel and slippers provided and full use of the facilities.
1 every 12 guests goes FREE for stays Sunday - Thursday
from
£74.50
per person (min 2)
Overnight break
The Essential Spa Break for Two
One night's dinner, bed and breakfast, a choice of 1 x 25 minute treatment from: Superfood Pro Radiance Facial, Freestyle Deep Tissue Massage, Best Foot Forward, File and Polish on hands or File and Polish on feet, robe, towel and slippers provided and full use of the facilities.
£5 voucher towards a minimum spend of £50 in spa store
1 every 12 guests goes FREE for stays Sunday - Thursday
from
£74.50
per person (min 2)
Overnight break
The Sunday Spa Retreat for Two
One night’s bed and breakfast, 2 course dinner, a choice of 1 x 25 minute treatments from: Superfood Pro Radiance Facial, Freestyle Deep Tissue Massage, Best Foot Forward, File and Polish on hands or File and Polish on feet, bottle of Prosecco, robe, towel and slippers provided and full use of the facilities.
£10 voucher towards a minimum spend of £50 in spa store
Treatment must be taken on Monday
Late check-out on Monday
1 every 12 guests goes FREE
from
£99.50
per person (min 2)
Overnight break
The Indulgent Spa Break for Two
One night’s bed and breakfast, 2 course dinner, a choice of 2 x 25 minute treatments from: Superfood Pro Radiance Facial, Freestyle Deep Tissue Massage, Best Foot Forward, File and Polish on hands or File and Polish on feet, robe, towel and slippers provided and full use of the facilities.
£5 voucher towards a minimum spend of £50 in spa store
1 every 12 guests goes FREE for stays Sunday - Thursday
from
£139.50
per person (min 2)
Overnight break
The Ultimate Spa Break for Two
Two nights’ bed and breakfast, 2 course dinner on the first day, a choice of 1 x 55 minute treatments from: Biotec Prescribed Facial, ELEMIS Couture Touch, Superfood Pro Radiance Facial or Freestyle Deep Tissue Massage, Afternoon Tea, bottle of Prosecco, robe, towel and slippers provided and full use of the facilities.
£10 voucher towards a minimum spend of £50 in spa store
1 every 12 guests goes FREE for stays Sunday - Thursday
from
£229.50
per person (min 2)
Overnight break
The Ultimate Spa-cation Break
Three nights’ bed and breakfast, dinner on 1st day, a choice of 2 x 55 minute treatments from: Superfood Pro Radiance Facial, Freestyle Deep Tissue Massage, Elemis Couture Touch or Biotec Prescribed Facial, Afternoon Tea on 2nd day, bottle of Prosecco, robe, towel and slippers provided and full use of the facilities.
£10 voucher towards a minimum spend of £50 in spa store
from
£59.50
per person (min 2)
Spa Day
Exclusive
Exclusive Spa Day for Two - 40% OFF
Includes a 55 minute ELEMIS Couture Touch Treatment inclusive of ELEMIS Facial and Deep Tissue Body Massage, Afternoon Tea, robe, towel and slippers provided and full use of the facilities.
20% off additional pre-booked treatments
£5 voucher towards a minimum spend of £50 in spa store
from
£39
per person
Spa Day
The Midweek Essential Spa Day
Includes a choice of 1 x 25 minute treatment from: Superfood Pro Radiance Facial, Pro Collagen Age Defy Facial or Freestyle Deep Tissue Massage, robe, towel and slippers provided and full use of the facilities.
£5 voucher towards a minimum spend of £50 in spa store and 20% off any additional pre-booked treatments
1 in every 8 guests goes FREE
from
£59
per person
Spa Day
The Essential Spa Day PLUS
Includes a choice of 1 x 55 minute treatment from: Biotec Prescribed Facial, ELEMIS Couture Technology, ELEMIS Couture Touch, Superfood Pro Radiance Facial or Freestyle Deep Tissue Massage, robe, towel and slippers provided and full use of the facilities.
£5 voucher towards a minimum spend of £50 in spa store
from
£75
per person
Spa Day
The Indulgent Spa Day
Includes a 55 minute Elemis Couture Touch Treatment, Cream Tea with glass of Prosecco, robe, towel and slippers provided and full use of the facilities.
£10 voucher towards a minimum spend of £50 in spa store and 20% off additional pre-booked treatments
1 every 10 guests goes FREE Monday - Thursday
from
£109
per person
Spa Day
The Luxurious Spa Day
Includes an 85 minute Signature Treatment inclusive of ELEMIS Deep Tissue Massage with a Superfood Facial, a choice of 2 course lunch or Afternoon Tea, glass of Prosecco, robe, towel and slippers provided and full use of the facilities.
£10 voucher towards a minimum spend of £50 in spa store and 20% off any additional pre-booked treatments
At a glance
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Recovery Retreats
This spa offers treatments and packages designed for anyone with or recovering from cancer and delivered by specially trained spa therapists.
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Scenic location
The hotel is set in 10 acres of private gardens with lake views.
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Leisure Break Venue
The spa has a range of leisure facilities and treatments as well as overnight accommodation, but is not a specialised spa. Free car parking is available on site.
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Carer Goes Free
Carers are invited to accompany guests and use the facilities free of charge.
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Family Friendly
Children are welcome at the hotel and to use the pool and facilities, and have designated swimming times.
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Restaurant
The Laureate Restaurant has been awarded an AA Rosette for its seasonal menu and is an elegant place for lunch, tea and dinner - so you do have to change out of your robes to eat.
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Accessible Spa
There are no steps to access the club however there are steps to the pool and thermal areas. There is a disabled toilet in the reception of the club. For further information the venue would be delighted to speak to guests directly.
Spa & Leisure
- Swimming Pool
- Sauna
- Steam Room
- Relaxation Room
- Dual Treatment Rooms
- Hot Tub
- Gym / Classes
- Car Parking
Hotel & Accommodation
- Bar
- Coffee Shop
- Pet Friendly
- Restaurant
A Victorian-style country house surrounded by 10 acres of gardens and views of Worthington Lakes, Kilhey Court is part of the Macdonald empire and has a creditable four stars to its name. Like the outside, interiors retain an air of historic design, offset by contemporary furniture in rooms that range from Classic Rooms to Suites with Jacuzzi baths.
Complete with chandeliers and garden views, the Laureate Restaurant is the fine dining option at Kilhey Court, serving seasonal fare; while teas are served under ornate ceilings and marble pillars in the lounge. For drinks pre- or post-dinner, there is also the atmospheric Burns Bar.
Location
Macdonald Kilhey Court Hotel,
Chorley Road,
Standish,
Near Wigan,
WN1 2XN
Condition of Spa
Quality of Treatments
Staff
Quality of Food
Quality of Facilities
Value for money
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This was the worse massage I have ever had,I didn't even see my therapist as all she said was lay face down on entering the room she then tipped cold oil on my back making me jump, 2 minutes warming the muscles then hard intermittent pressure with her fore arms she pulled my arm across my back resting my watch in a puddle of oil, she then reapplied more cold oil and pushed it half way up my head soaking my hair. She found a knot in my shoulder instead of gently manipulating she pushed it so hard I had to ask her to stop, she literally laid across me to reach the other side instead of moving around the bed. This was not relaxing one bit and was also cut short to 20 minutes had this not been in a package I would not of paid for this treatment.
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The facial itself was lovely and the therapist was informative. Te pool area could be improved and I felt the changing room area was a bit scruffy.
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One of the therapists had gone home sick so they had to cancel an hour of our treatments which was fine and understandable. We were offered the choice of returning within 3 months for the treatments however we explained that wasnt really possible and asked for cocktails at the bar instead. We were told that was fine however, when at the bar we were told there was only 3 cocktails to choose from. We chose mojitos but were told there was no mint so we were served something that resembled dish water and didnt taste much better so we left the drinks and then bar. I was sent an email about the spa treatments and I replied with the about info and a photo of the drink and a week later I am still awaiting a response.
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It’s worth every penny for the treatments as the facial is amazing. Some day spas feel rushed but not here.
The building and grounds are lovely and staff really friendly just the pool area that could do with an update. But will be booking again
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Clean tidy and very relaxing
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Disorganised. Lockers did not lock. Had to ask for slippers, robes and towel as were not given these on arrival. Spa is small but useable but not happy about trecking through the hotel for a drink and lunch which was not worth the money. Although treatment good.
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The spa was really relaxing and staff were excellent.
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There’s a lovely tranquil waiting room where you are offered free tea or coffee whilst you’re waiting for your treatment. The robes were very snug and comfortable to wear. The treatment itself made me feel so relaxed it was a wonderful experience. The only reason why I gave communication a 3/5 was due to the fact that we were told our spa treatment was at 5pm when in fact it was at 3:30pm so we almost missed the spa appointment. This wasn’t an issue as we had checked into the hotel at 3pm however this would have been a problem if we were just coming for the day.
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We had a day in the spa it was so peaceful. Can reccomend the hot stone massage it was fabulous. All staff helpful and friendly. Would definitely go back.
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They informed us on the day that the jacuzzi wasn’t working which was ashamed.
Also, there was not enough chairs by the pool to accommodate 15 of us but we had a good time.
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Lovely ambience especially in the relaxation room. I had a facial and a back massage very relaxing. A little disappointed with the afternoon tea as I expected sandwiches and cake but it was just cake.. next time will order lunch
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Steam room was out of use the whole time , lockers didn't work either, had to walk across reception to grotty small pool. We were not offered robes , towels or slippers. Cracked tiles around the pool . The treatment was the only good thing
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Best spa treatments I have ever received
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They didn't give us the gowns when we arrived. We went for the treatment wth no gowns, so we ended up using towels to cover ourselves. But some people who came after us were given gowns n slippers. Thats the only part l didnt like.
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Only the statement room and sauna worked at the spa, the other facilities had been out of order for several months. This wasn't communicated to us on our arrival. We where unable to book any additional treatments we rang a few days before to book and was informed that these could be booked on the day, however this was not the case!
We where not shown round and staff very unhelpful.
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This is a terrible place to have a spa day. The spa staff don’t know what they’re doing, the lockers don’t work, the toilets aren’t checked, 2 of the facilities in the spa were long term ‘broken’ !
The restaurant got our food wrong 5 times because we had food allergies they couldn’t deal with and seemed unable to understand! The manager was uninterested in our complaints and the spa staff cut our treatments short and were told to not to tell us by the manger that we had complained to about our lunch! If I could give 0 stars then I would. I had a migraine at the end of my ‘spa day’
Don’t go.
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Value for money treatments were amazing staff fabulouse thank you xx
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Spa was in need of a refurbishment, the ceiling tiles look as if they are about to fall off the ceiling, tiles are missing coming out of the sauna door, this is a hazard and could cause injury. The sauna wasn't working at first so we had to get somebody to deal with it. Two rooms were not in use at all so didn't really get whole spa experience as expected. In the relaxation area before going in for treatment, all you could hear was a constant banging of a door on the floor above so unable to really relax.
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Amazing hotel
Best message Iv ever had
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Very relaxing staff were lovely
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Spa treatments were great, very relaxing. The swimming area was clean and had most things you would want including steam, sauna, jacuzzi and pool.
Could do with a water machine with plastic cups for after steam/ sauna.
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We all really enjoyed our treatments felt very relaxed.All the therapists where extremely experienced and very nice. Would reccommend the spa to friends.
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So relaxing loved everything about it
Did not want to leave
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Staff
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Quality of Bars & Restaurants
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The hotel was great the food in the restaurant was exceptional as was the young waitress serving us.
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The hotel itself is a bit tired on places, however the rooms were lovely and everywhere was spotlessly clean.The beds were comfy and it's in lovely settings.
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Generally, the stay wasnt too bad however, my friend found a fairly large piece of plastic in her breakfast. We were told this would be investigated and someone would be in touc....over a week later and nothing! The hotel did email about a cancelled spa treatment but no mention of the plastic. I replied with the information a out the plastic however, a week on and I have still not had a response.
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Lovely setting, ideal for walks. Room clean and tidy
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People were lovely but very unorganised, kept getting things wrong. Simple sandwich order incorrect and we were the only 2 in the restaurant at the time. We prepaid for evening meal but they were confused as to what we had paid for and what they were offering. Was told that I had already paid nothing to pay extra for and then find out I have an extra charge on my statement. More like a 3 star hotel.
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Room was good for a twin .
Only thing different from last time we stayed there.
The dinning exasperation just wasn’t there at meal times dinner they never asked if everything ok with your meal we asked for a jug of water with our evening meal only to wait 20 minutes and had to ask again for it .
In
The morning breakfast had changed to
Buffet stile not waiters service .
By the time you got your food and then go back for your cup
Of tea or coffee your food was cold or lukewarm.
Afternoon cream tea was nothing like we had before .
Ie only two different sandwiches cakes were ok .
Didn’t get our bottle of Prosecco at all only two glasses of Prosecco with your cream tea .
For the two of us .
In the evening we had a bar meal .
I ordered a chicken Cesar salad I had to
Ask
For a change as it wasn’t nothing like one .
Ie only gem lettuce with a dressing and very burnt chicken .
No shaving of cheese or croutons .
We paid for hand cut chips only to
Receive french fries .
They came back and said if you want hand cut chips that will be £5 extra.
Said we already paid for hand cut chips and wasn’t going to pay any more money.
The girl walked off and never came back
To .
So had to tell
The girls that I wasn’t happy and she came and tuck
My meal
Away and replaced it but again it wasn’t right so just eating it and got our hand cut chips after we both had finished our food .
The money we paid for or meal was £27
Which I think
Was over the top for my salad and egg mayonnaise sandwich with and cut chips .
Don’t think we will paying a next visit there again.
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Fantastic! The chefs were very flexible with their menu and catered for our vegan dietary needs. The food was amazing! The restaurant was beautiful. The hotel was extremely clean and well presented and the bed was very comfortable. Room service was also optional. Definitely will be going back
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Lovely hotel in a beautiful setting. The food was fab and the staff very friendly. Our room was clean and had everything we needed. We were on a girly weekend and thoroughly enjoyed our break. We will be back!
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We all had a really good time and definitely recommends the place
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Room was very small, little vegetarian options and staff seemed unsure how to make a simple cocktail off their own menu
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Fantastic in all areas
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It was fab,very quiet place.It was so beautiful, rooms were very clean, beds were very comfortable and the dinner was scrumptions. Had an amazing time!!
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Accommodation was clean, service in the restraunt was exceptionally slow. The restraunt was not busy at the time, however this may be due to the 2 weddings going on.
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Staff brillant relaxing girly weekend away defiantly will book again thank you xx
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We booked a little break away for friends as i was recently bereaved and a few other friends had recently been through some tough times. The rooms were ok however, out of the 4 rooms we had booked 2 of the showers were not working, we also felt that the bathrooms were very outdated. we would have expected to have had shampoo and conditioner and there was only 1 big towel per room for 2 of us.
The food was excellent and the 2 stars for the staff were for the lovely man who served us dinner and the ladies who served us breakfast. The man on reception we found extremely rude, we could not get anybody to serve us in the bar, bearing in mind there were 8 ladies willing to buy a few drinks behind the bar.
All in all very disappointing, we were made to feel that we were in the way at night, after our bad times recently we wanted a few drinks, a laugh and to let our hair down bur felt we were not able to do that.
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Food was excellent
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While set in a beautiful place, this stay was very disappointing. When we arrived the receptionist didn't even give us eye contact. Just told us to sign the papers, asked what time we wanted dinner and gave us the room key. Had to ask other members of staff when check out was, what costs are covered in the dinner etc. On our way to the room we saw dirty dishes on the floor and laundry baskets in the hallway. Two glasses were left on the floor outside of our room and when we walked in we saw we only had one glass so I assume the glasses outside on the floor were for us. The room was not very clean as there was mould on the window. We eventually found out we were entitled to 3 courses but we only had two because there was little to no vegetarian options. Then we were charged for ordering chips even though we only ordered 2 out of 3 courses. Breakfast finished at 9:30 but again we were not informed when we checked in so missed this. Whole trip was disappointing.
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Totally disappointed
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we had a wonderfull relaxing refreshing time at Kilhey despite the winter weather.
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Rooms are lovely but it was quite hot through the night which made it slightly uncomfortable.
Most staff were lovely but the service was not the best.
The food was a highlight, it was delicious but drinks were particularly expensive, even for a hotel!
Overall I would stay there again.
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The bedrooms were very comfortable with everything we needed in. The only thing I would complain about was it was extremely cold inthe dining room, and the drinks were quite expensive. The staff where very helpful and pleasant.
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Spotless bedroom comfortable beds. Good food. Friendly staff
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