Pennyhill Park
With a reputation for excellence, Pennyhill Park is luxury on another level, but it’s the fact that each individual area of the hotel is an experience in its own right that makes it so special. The spa is no exception; from the breadth of sumptuous spa therapies using the most luxurious of ingredients to the exquisitely appointed treatment and relaxation rooms, this is an opportunity to experience spa at its best and to feel wellness on another level.
Spa and hotel facilities
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Spa & Leisure
Key Features
- Private cinema in the hotel
- 23 treatment rooms in the spa
- The spa has its own product line
- Home to one of only 24 Natura Bissé ‘bubbles’ in the world
- A unique range of indoor/outdoor thermal pools
- A ballroom pool with underwater music
The setting of Pennyhill Park makes it the ideal backdrop to relax and unwind. Even before you get to the spa itself, its 123 acres of grounds mean guests can go jogging, play tennis, take a bike into Swinley Forest, a game of croquet or simply relaxing with a glass of wine in the hotel’s private cinema. However, the purpose-built spa is widely reputed to be one of the best and largest spas in the UK. At 45,000 sq. ft, it is both a beautiful addition to a hotel stay, as well as a superb day spa in its own right. Complete with its own spa cafe and a wealth of luxurious facilities, it is well known for its thermal pools which move seamlessly from inside to outside.
The spa has 23 beautifully appointed treatment rooms and its own product line, The Spa, including a dedicated collection of pre-natal treatments. These they use alongside exclusive Spanish brand, Natura Bissé, who have treatments that feature crushed diamonds and rose essence. There is a Natura Bissé ‘bubble’, one of only 24 in the world, which means the treatments are carried out in an environment where 99.995% of the air breathed is purified and free of polluting particles. There is also a Jessica nail bar, four manicure stations and a Mii makeup area.
2020 Christmas and New Year opening hours:
Christmas Eve - 6.00am to 7pm Christmas Day - 8am to 3pm, treatments not available Boxing Day - 8am to 8pm New Years Eve - 6.00am to 7pm New Years Day - 9am to 8pm
Hotel & Accommodation
Key Features
- Michelin star dining
- Pillow menu including pregnancy, cool and microfibre pillows
Pennyhill Park has an international reputation for excellence. The hotel and spa are superb both as a collective experience, and in their own right. The hotel is a Tudor manor house that dates back to 1609 and has an array of luxury suites, junior suites and bedrooms, all of which are individually designed and styled so that no two are the same. In picturesque Surrey, it is close to the famous Ascot Racecourse and is surrounded by 123 acres of grounds and cultivated gardens complete with topiary, decorative ponds and waterfalls.
Food is a central feature of Pennyhill Park in both the hotel and the spa. The hotel has two restaurants. The Latimer has a Michelin Star and a menu created by award-winning Chef Steve Smith. Meanwhile the Hillfield Restaurant is a less formal option and has two AA Rosettes. The spa also has its own restaurant which is open throughout the day.
Location
Pennyhill Park,
London Road,
Bagshot,
Surrey,
GU19 5EU
Spa & Hotel Reviews
Condition of Spa
9.4 out of 10
Quality of Treatments
9.6 out of 10
Staff
9.2 out of 10
Quality of Food
9.0 out of 10
Quality of Facilities
9.4 out of 10
Value for money
8.6 out of 10
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My overall experience was good my treatments were excellent, my therapist was excellent. The food at lunchtime was excellent along with the service. For me personally as it was my belated 60th birthday treat due to lockdown. I’m not sure I felt or was treated any differently to anyone else. Whilst we were in the Jacuzzi outside a rather large rat! came up to the table of which we screamed but no staff was around but we did mention it to someone who was eventually passing. Then we were getting out of the Jacuzzi when the rat came back again so we had to find staff to inform them as it seemed that no one had done anything before. As you can imagine that did put us off hanging around outside!! Leaving us feeling a bit put off.
I arrived much later than planned because the entrance was blocked by a serious accident. I had to park nearby and walk up the long drive so was hot and stressed.The reception staff took me straight to the treatment room and Grace, the therapist, quickly soothed my mind and body. After a brilliant Radiance facial with hand and foot massages I was relaxed and so enjoyed the new thermal rooms including Rose and Herbal steam rooms, Salt room and igloo and Juniper sauna. I was with my daughter and we loved the buffet lunch with plenty of gluten free choices. The sun came out long enough for us to enjoy the wonderful outdoor hydrotherapy pool. A totally fabulous day. This was my 4th visit but the first for some years and I was very impressed by the upgraded facilities.
Lovely spa, outside pools amazing as heated in winter, so magical at night outside under the stars. My facial was average, however the other people in my party had better therapists. More instructions about the facilities and signage would improve the experience. Overall highly recommend. Spa reception staff could be more friendly and informative.
Lovely spa but 1 sauna was closed and a hot tub. 3 others sauna's took a while to work as everything was cold when I came in. It worked around 11am.
Some wet sauna's had fungus on the walls or sand on the floor. But overall it was a lovely spa with really good food. For the high price I would expect everything to be immaculate.
Wow! What an incredible experience!! The whole place was a paradise on our doorstep. I will definitely be coming back here. We accidentally missed breakfast but Chloe & Freya in the bar area were fantastic and we’re able to get some food made in the kitchen. Wonderful girls, very polite and helpful. All round 10/10 for my overall experience of everything
I really enjoyed myself at penny hill I’d not been there before so was quiet excited. It was a lovely place and the atmosphere was so relaxing which is what you look for at a spa. It was very clean and tidy. I did feel some of the outside areas were a bit worn looking. Also I felt the inside pool was too cold for me so I couldn’t use it. I had afternoon tea which was very well presented unfortunately I wasn’t give a choice on the sandwiches so couldn’t eat them as I didn’t like the fillings. Apart from that I would go there again.
The spa is sensational. Well worth a visit. The heat and steam rooms are out of this world. Each room is unique and individual. Had a full body massage which was excellent and visited the sensory room after. The food at the spa restaurant excellent. The manager Darren cramp went over and above to help us and kept the restaurant open for us in the evenings see didn’t want to eat at the brasserie again. Was superb service.
It was just divine. All the staff were so friendly and helpful. My therapist Michelle, gave the best facial I have ever had it was amazing. The spa facilities are some of the best I've attended and not too busy either. Only slight thing and very minor was that it was so loud at lunch time after the tranquillity of the spa, I found it slightly overwhelming. I would highly recommend it and will definitely be going back. Thank you
We have been to numerous spas around the world and this is definitely up there with the best if not the best overall that we have ever been to. The swim out heated pool is brilliant and it seems there is an endless set of hot tubs / plunge pools / saunas around every corner. The treatment was brilliant with very helpful and informative staff. We absolutely loved our spa experience.
The spa and the facilities were excellent and the treatment (an all over body massage was legendary). However I didn’t feel that the spa day was value for money, mainly due to the fact that you needed to pay extra for all drinks. I would have thought either a glass of champagne or a certain allowance towards soft drinks would have been offered. Otherwise it was a great day and I would recommend
This was booked through spa breaks and they were so helpful and went out of the way to assist, I got good value going through them. The spa is lovely and well kept, the staff attend to your needs. The facilities are good, but would be better if they were all unisex, im not sure there is a need for male/Female only areas - as I went with my husband I didn't use the ladies area, so the facilities where not as good as those at Amida spa for instance because of this. Everything is wide spread out, and they could fit things in. But would highly recommend.
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Staff
9.4 out of 10
Room Comfort
9.4 out of 10
Quality of Bars & Restaurants
8.8 out of 10
Location
9.6 out of 10
Quality of Facilities
9.6 out of 10
Value for money
8.6 out of 10
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Great experience. Only problem the room with the terrace wasn't booked at time of booking when the hotel was notified this was a requirement we needed, hence booking the suite. Also in the Wentworth Suite the TV remote in the bedroom didn't work. So we was unable to turn the tv down or switch channels which meant we was unable to use the TV in the bedroom. Other then this all in all a great experience.
The front of house staff and staff in the restaurant were excellent. Welcoming and friendly.They made a point of referring to the fact we were there for a special occasion, which was lovely. The food was amazing, we thought the alcohol was over priced. Beautiful room in the main house. Shame you had to walk outside to the spa, but we had dry weather, so it was fine.
Room was lovely, lots of room, comfy bed, sitting area. Bathroom was absolutely huge and shower was amazing. Great black out blinds. We had a lovely dinner in the brasserie and breakfast was really nice. The stay was a present for my birthday, so there was a lovely little birthday cake waiting for me in the room along with a written note. We did have problem with our bill but this was sorted out efficiently and swiftly. Overall was a wonderful, luxurious stay which I will treasure for ever.
Found the receptionist when we checked in very uninformative seeing that it was our 1st time to the hotel, we had to ask her where things were, not enough choice of menu for a Garlic allergy which I had notified you about 3 times.older doorman/concierge followed me to the carpark pulling 2 cases when I checked out and didn't even offer to help.
The hotel itself was fantastic ahd the spa was he best I’ve been to. Unfortunately we had a bad experience in the brasserie restaurant. The food was atrocious. We had a very bad meal there. I complained to the deputy manager and they assured me they’d get back to me with my feedback but disappointingly have failed to do so. I spoke to jakes the deputy manager.
The minute we arrived we where greeted by friendly staff. Our room was very nice and I loved the Spa products in the room. Such a shame the weather was a little chilly with rain so never got to sit on a sun lounger so we made use of the spa!😊 Thoroughly enjoyed our stay and the food in the brasserie was gorgeous! Loved the chefs phad Thai.
We stayed in a traditional room which was beautiful. Four poster king size bed. Bath with TV. Everything you need.
Food in Brasserie for evening was delicious. Following morning breakfast - good selection. Great quality. Eggs were sitting a little to long...if im being fussy.
4 stars for facility as it was a shame they didn't have a room with water beds to relax on like some spas.
4 stars for value for money as it is expensive although wonderful.
The bar man from Hungary was a pro at making cocktails as was the waiter from Hong Kong great too. Thank you for making my daughters birthday treat special and sorry i forgot your names.
I booked the stay for my wife's birthday and from the moment we arrived it had a wow factor. We were upgraded upon arrival and the room was huge and extremely comfortable. The bar was nice with background piano music and the dinner was extremely good value with excellent food options. Everything was exceptional.
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