QHotels – The Hampshire Court Hotel
A perfect getaway for families, this Hotel has lots to offer in terms of leisure facilities, to ensure all the family get a well-deserved break. There are tennis courts, squash courts and a gym for active types, a swimming pool for water babies and an adult only one for some quiet time. Combine that with a spa that offers gorgeous ESPA treatments for the whole body, plus a sauna and steam room and you have the recipe for relaxation for everyone.
Spa and hotel facilities
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At a glance
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Family Friendly
Separate children’s pool, with floats, crèche and family rooms available.
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Pre-Natal
The spa offers a selection of treatments specifically for mums-to-be.
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Location
Moments from the M3, and 20 minutes from the M4, the venue is easily accessible and only a short distance from local attractions including Bombay Sapphire Distillery, Jane Austens House, The Vyne nature park, Festival Place & The Oracle shopping centre.
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Leisure Break Venue
The hotel has a range of leisure facilities and treatments and a Which? Award for its service, but is not a specialised spa.
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Hen Friendly
Situated 2 miles from Basingstoke, 15 minutes from Winchester, 25 minutes from Reading and Newbury - there are many vibrant nightlife and shopping options just a short distance from the hotel.
Spa & Leisure
The emphasis at The Hampshire Court Hotel is very much on leisure facilities for all. There are five indoor tennis courts, a gym, sauna, steam room, and two swimming pools – one for the little ones, and one for adults only. There are also six treatment rooms including a double room, where therapists use ELEMIS products in a range of treatments including facials, massages, manicures, pedicures, and notably in their Lava Shell massage.
Hotel & Accommodation
The Hampshire Court Hotel has 90 rooms, ranging from standard double and twin options to superior rooms and Q Star Rooms with enough space for fold out beds; being a group and family-friendly venue, there are also options for interconnecting doors. The interiors comprise dark wood and an abundance of natural light – and many have balconies overlooking the courtyard. There is a main dining area for breakfast, lunch and dinner, which in keeping with the rest of the hotel welcomes children, and operates on a system by which you place your order earlier in the day so you can sit down and simply await its arrival. There is also the Brasserie bar which offers coffees, teas, drinks and light bites in a casual environment accented with primary colours overlooking the omnipresent courtyard.
Location
The Hampshire Court Hotel,
Centre Drive,
Great Binfields Road,
Chineham,
Basingstoke,
Hampshire,
RG24 8FY
12 miles from Reading
Spa & Hotel Reviews
Condition of Spa
7.8 out of 10
Quality of Treatments
8.6 out of 10
Staff
8.2 out of 10
Quality of Food
8.0 out of 10
Quality of Facilities
7.6 out of 10
Value for money
7.8 out of 10
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Best treatments I've ever had from any spa I've been to. Thida was amazing and tailored my treatments to me. Having just started a new and stressful job, I really needed to unwind and I left feeling like I was floating; my sisters and I didn't want to leave!
Everything was clean and tidy including the changing rooms and the staff were super friendly, making the whole experience pretty much perfect.
Would definitely come back. Thank you for making our joint birthday getaway so fab.
When we went to spa on Saturday they had run out of robes. We went for a swim. The pools were very dark and uninviting. On Sunday we went for our treatments. Arrived 15 mins early as advised. No-one around. Note on desk to complete a form - no forms - when a therapist arrived she then had to go and photocopy some. The spa room was very dark and dismal brown blankets and dark purple curtains. The room was cold. She put heated blanket on. I had to wait while she picked the products she was using on me. The treatment was ok. My daughter is a beauty therapist and I have been to lots of treatments and spas and the rooms should be inviting and the therapist should have been organised with everything ready. My son had a massage and was asked where he would like her to concentrate and he said lower back and she did upper back. Wouldn't go there again. If you have been to a Champneys spa then this works out 1 out of 10
Great spa experience, the treatments where outstanding.
The only concerns and things i would have changed was the access to more facilities such as a bigger pool, and use of more areas. Also the description of a two course meal on the page where the package was sold, for then it to be a buffet on the day. The staff member said that was just "a guide" however this is false advertising and no where near close to a guide, shouldn't sell something that you will not get especially for how much you are paying for it.
Food was generally ok. The spa facilities were ok for what was there. The communication was good but we was messed around with our treatments and had them changed the first day and nearly cancelled the next day just before we was meant to go! This was almost very disappointing. We have experienced more for less money elsewhere.
The spa was lovely- I had the hour geleration and my friend had the revitalising massage. Both very pleased. Toni’s did my nails and she was very friendly and put me at ease and allowed me time to choose my colour.
We had fun trying to find our way to the spa- signage could be improved slightly from the hotel to the spa.
Overall the spa was a pleasant experience.
Both myself and my wife used the facilities at the Hampshire Court Hotel and spa. The facilities were clean and tidy and the staff friendly and polite.
Both myself and my wife had 2 treatments whilst at the spa and these were both excellent. I had a 'Fit for Business' massage which really did make me feel fit for business again. All my knots, aches and pains have gone!!!
The staff that did the treatments were so nice and explained what they were going to do. The staff even made sure we were alright after the treatments.
The only downside if any is that the spa doesn't have a Jacuzzi but the pool, steam and sauna were great.
We'll be back again. Thanks
Reception staff and therapists were very helpful. The staff serving food however not so. They didnt have a clue what they were giving us, looked at me like I was not there and carried on talking to her colleague whilst I waited. Waited 15 minutes for the food that was"already ordered". Not sure how you can advertise a spa day when there isnt even a jacquzzi, really disappointing. Wouldnt come back here or recommend based on that. Treatments however were really good.
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Staff
8.2 out of 10
Room Comfort
8.4 out of 10
Quality of Bars & Restaurants
7.4 out of 10
Location
8.2 out of 10
Quality of Facilities
7.8 out of 10
Value for money
8.0 out of 10
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Had a wonderful time at the hotel. I stayed one night with my husband and our room was great. The bed was comfy the room spacious lovely bath and shower. The second night I spent with my two friends in a triple room for a Spa break. The room was good but not as good as the night before, no fridge so warm Prosecco 🤭. It was lovely to have the three single beds though. Staff were so helpful. Only negative point was we waited so long for our dinner, we were first in the restaurant at 6.30 only had main course and dessert but we were seated for 2hours! It could be they like you to enjoy the relaxing atmosphere but we were very tired and one friend had been ill the night previous so needed to sleep. However the food we could not fault delicious.
Brilliant from start to finish. Incredibly friendly staff made check in and out super easy. Restaurant staff were fab and the food was amazing.
Room was a tiny bit on the chilly side but that's only being picky.
Breakfast was great;fresh and delicious with plenty of choice.
Would definitely come back.
We arrived late due to bad weather and had to wait 15 minutes in reception to book in. The hotel is in need of an overhall, paint pealing off ceilings and walls. Carpets worn in some places. Staff not that friendly. I ordered a steak medium/well done and it came out burnt and rare. After a while I couldn't eat it. I complained and was offered another meal but by then I had been put off. I was told I wouldn't be charged for it but the break came with £28.00 to spend in restuarant - so my money was lost. My son had chicken and it was dry and he had to ask for gravy. I don't suggest people book with an offer like this I would have prefered to pay on the day. Breakfast was good and plenty to choose from.
Hotel is very dated, staff seemed confused about their own policies and the menu in the restaurant is dated and limited. The room was hot and stuffy even with the fan on and the balcony door open all night. Couldn't enjoy the balcony however due to the number of wasps around the place Breakfast was the only good thing about my stay here.
Booked 4 people for a 40th bday spa night. The pool was closed, one of the treatment ladies was rough with her treatment and in felt she didnt really pay attention.
The food was terrible and had Townsend a meal back. We waited 45min before we were asked if we were ready to place our order and its inky because we called the guy over. Nearly an hour before we got our starters. My friend who bday it was has had a bad belly ever since dinner. The restaurant was really dated and not very appealing.
The only good thing was the rooms were ready on arrival and beds were lovely and comfortable.
Over all a nice hotel, the rooms are adequate, everything need supplied in the room. Staff are amazing ! friendly , helpful, on arrival we were pleased to be told our rooms were ready at 10:30 when we were expecting not to have our rooms till 15:00, great bonus. The evening meal was fantastic ! quality of the food was first class ! The only draw back to this stay was the lack of spa facilities, which was our fault, we should have checked more thoroughly , there were 2 pools with very little seating space at pool side, NO Jacuzzi !, NO sauna ! NO steam room !, i thought these were standard for spa's ? However we did enjoy our stay.
The lady caring for our room was more than helpful. When we arrived to room 123 it became apparent our heating was not working meaning we needed to be moved, the lady working on the floor her office at the end of the corridor was helpful approachable and more than accommodating. I would like to pass on my thanks to her for making our stay especially good.
My friend and I stayed for an overnight Spa trip. We had a very pleasant stay. The complimentary lunch was very sparse but this was more because we had arrived near the end of it. Bathroom was dusty in places but otherwise the room was very clean, tea and coffee available in the room which was good but only 5 teabags for 2 of us so was awkward on the Saturday morning when we only had 1 teabag... we just waited till we headed down for breakfast. Dinner on the Friday evening was okay, staff amazing and very accommodating but food and drink took awhile to get to our table. Breakfast was a good range but to get a good option you had to be down early- we went down at 9-9.30am and the fruit had all but gone. Still an enjoyable breakfast. Sadly we had finished breakfast before our drinks arrived (even though we ordered these as soon as we got to the restaurant). There were no shower instructions, which if you don’t have that kind of shower took a while to work out how to use. No robes or slippers in the room but luckily my friend and I were using the spa so robes and slippers were provided. The pool was lovely and the loungers very comfy.
Overall a great stay, lovely staff and pleasant food. Great service. Would recommend and would return.
Having not stayed at the Hampshire Court Hotel before I wasn't sure what to expect. I had also purposefully not look at any other reviews as well.
I have to say though both myself and my wife thought the hotel was fantastic from when we arrived to when we checked out.
Check in was quick and easy with a very polite and friendly hotel reception. We were upgraded from a standard room to a deluxe room which was spacious, clean and had a great view of the courtyard as well as a balcony.
As for food - where do I begin. The menu has a good variety of choice and the food was simply excellent. I had the 12 hour pressed beef which was simply superb. All the meals in the hotel tat we had during our stay were superb and the chefs really do work hard.
Waiters and waitresses could not do enough for us and were always happy and friendly.
The hotel is in a good location and benefits from having a shopping precinct that is only a 5 minute walk.
The whole hotel has a feeling of relaxation about it and I would definitely like to stay here again. I would also recommend it to others.
Second time we have visited this place from 2 years ago, seems a bit dated now specially the kids pool were my little one thankfully enjoyed, but must say the water was lovely and warm. The hotel is genially fine and the room is clean, large and comfortable which I must say the best part of the stay. The service desk staff on the other hand was very welcoming and helpful. The evening dinner was very nice and again staff there were piolet and welcoming. Overall I would stay again for third time but skip the spa treatment as it really let the whole visit down this time round.
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