United Kingdom England North West Cheshire

QHotels – The Park Royal

In close proximity to Chester, Manchester and Liverpool, this modern hotel is perfectly located for shopping and sight seeing. Despite this, its rural setting in the Cheshire countryside lends itself to a weekend of leisure, pleasure and relaxation. To enable this, the 22-metre health club pool is perfect for a refreshing dip, particularly after a workout in the gym. Next door, the spa has eight treatment rooms – half of which are doubles – where massages, facials and mani-pedis can be enjoyed.

Spa Facilities

Swimming Pool
Hot Tub
Sauna
Steam Room
Relaxation Room
Experience Showers

Hotel Facilities

Tennis / Squash
Pet Friendly
Restaurant

Spa Breaks (6)
Spa Days (4)

Groups of 6 or more?

More info

or speak to one of our Group Spa Experts on

Latest Government Advice

We are pleased to confirm that all spas are in the process of undergoing phased re-openings and are looking forward to welcoming you safely. The only elements of your spa experience that remain closed until the 15th August at the earliest are the thermal facilities (including sauna and steam rooms) and any treatments involving the face.

Spa facilities: Sauna and Steam room are currently closed.

One night's bed and breakfast
Bottle of Prosecco in room on arrival
Bag of popcorn
Elemis pamper bag including products worth £22 delivered in an Elemis make-up bag

One night's bed and breakfast
£28 allowance towards dinner
A choice of 1 x 30 minute treatment from:
- Shoulder, Neck and Scalp Massage
- Free Style Deep Tissue Massage
- File and Polish for Hands
- Files and Polish for Toes
Robe and slippers provided
1 hour access to pool and gym, which needs to be booked prior to arrival

Please note: pool and gym access (max 1 hour) needs to be booked prior to arrival

20% off additional spa treatments booked

One night's bed and breakfast
£28 allocation towards dinner
A choice of 1 x 60 minute treatment from:
- Geleration Manicure
- Geleration Pedicure
- Fit for Business Back Ritual
OR a choice of 2 x 30 minute treatments from:
- Shoulder, Neck and Scalp Massage
- Free Style Deep Tissue Massage
- File and Polish for Hands
- Files and Polish for Toes
Robe and slippers provided
1 hour access to pool and gym, which needs to be booked prior to arrival

The prices are a from rate and may fluctuate

Special group offers available for 8 or more people

One night's dinner, bed and breakfast
A choice of 1 x 60 minute treatment from:
- Geleration Manicure
- Geleration Pedicure
- Fit for Business Back Ritual
2 course lunch
2 cocktails per person
Robe and slippers provided
1 hour access to pool and gym, which needs to be booked prior to arrival

Minimum of 8 people, maximum of 20 people

Please note: pool and gym access (max 1 hour) needs to be booked prior to arrival

The prices are a from rate and may fluctuate

Two nights' bed and breakfast
£28 allocation towards dinner on 1st night
A choice of 1 x 60 minute treatment from:
- Geleration Manicure
- Geleration Pedicure
- Fit for Business Back Ritual
Plus a choice of 1 x 30 minute treatment from:
- Shoulder, Neck and Scalp Massage
- Free Style Deep Tissue Massage
- File and Polish for Hands
- Files and Polish for Toes
(OR a choice of 3 x 30 minute treatments instead)
Robe and slippers provided
1 hour access to pool and gym on both days, which needs to be booked prior to arrival

The prices are a from rate and may fluctuate

Special group offers available for 8 or more people

Two nights' bed and breakfast
£28 allocation towards dinner on both nights
A choice of 1 x 60 minute treatment from:
- Geleration Manicure
- Geleration Pedicure
- Fit for Business Back Ritual
Plus a choice of 1 x 30 minute treatment from:
- Shoulder, Neck and Scalp Massage
- Free Style Deep Tissue Massage
- File and Polish for Hands
- Files and Polish for Toes
(OR a choice of 3 x 30 minute treatments instead)
Robe and slippers provided
1 hour access to pool and gym on both days, which needs to be booked prior to arrival

The prices are a from rate and may fluctuate

Special group offers available for 8 or more people

A choice of 1 x 50 minute treatment from:
- Wellbeing Massage
- Free Style Deep Tissue Massage
£12 allowance towards lunch
Complimentary Elemis Frangipani Hair and Scalp Mask worth £33

20% off additional spa treatments booked

Use of the facilities is not included

A choice of 1 x 50 minute treatment from:
- Wellbeing Massage
- Free Style Deep Tissue Massage
£12 allowance towards lunch

20% off additional spa treatments booked

Use of the facilities is not included

A choice of 1 x 50 minute treatment from:
- Wellbeing Massage
- Free Style Deep Tissue Massage
£21 allowance towards Afternoon Tea

20% off additional spa treatments booked

Use of the facilities is not included

A choice of 1 x 50 minute treatment from:
- Wellbeing Massage
- Free Style Deep Tissue Massage
25 minute File and Polish
£21 allowance towards Afternoon Tea

20% off additional spa treatments booked

Use of the facilities is not included

Groups of 6 or more?

More info

or speak to one of our Group Spa Experts on

At a glance

Hen Friendly

The Park Royal welcomes groups and hen parties.
Pre-Natal

The spa offers treatments and packages tailored for mums-to-be.
Local Attractions

On the outskirts of Chester, nearby attractions include Chester Cathedral, the Roman Amphitheatre, Chester Zoo, Ness Botanical Gardens, and Chester Racecourse.
Shopping

Chester is home to a wealth of shops and boutiques, including Cheshire Oaks and The Trafford Centre.
Hotel Spa

A four star hotel with a wide range of facilities in the dedicated health club, The Park Royal is a welcoming hotel and spa with an award winning restaurant and plenty of space to relax and unwind.
Family Friendly

Children are welcome at the hotel and to use the pool and facilities, and have designated swimming times.

Spa & Leisure

Swimming Pool
Hot Tub
Sauna
Steam Room
Relaxation Room
Experience Showers
Ice Room / Ice Fountain
Gym / Classes
Car Parking
Dual Treatment Rooms

The gym at the Health Club is divided into two areas – one providing the cardio workout, while the other offers strength training thanks to weights, toning machines and exercise balls. Other facilities include an aerobics studio, three floodlit tennis courts, a pool, sauna, steam room and experience shower.

Alongside all this is the spa area, which has 8 treatment rooms including 4 double rooms where therapists deliver a range of treatments from facials and massages to manicures and pedicures. There is also a relaxation room and spa lounge.

Hotel & Accommodation

Tennis / Squash
Pet Friendly
Restaurant

A four star hotel, part of which was originally built in 1831 as a vicarage to the nearby St Matthew’s Church, The Park Royal is a contemporary venue with 146 rooms catering to families and business travellers alike. Close to Chester and Liverpool, it is also on the doorstep of the Cheshire countryside and its villages.

Topiary in The Park is The Park Royal’s main restaurant, offering classic English dishes with a contemporary twist. The Lounge Bar meanwhile, is available for drinks, coffees, and light snacks.

Location

The Park Royal, Stretton Road, Stretton, Warrington,
WA4 4NS

Close to Chester, Liverpool and Manchester.

spa reviews
hotel reviews

Overall Rating for this spa

8.6

Overall Rating for this spa

Very Good

(65 reviews)

Condition of Spa

8.8

Quality of Treatments

9.0

Staff

9.0

Quality of Food

8.6

Quality of Facilities

8.4

Value for money

8.6

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Excellent
Very good
Good
Average
Poor

8.0 Very Good

Treatment was lovely and relaxing,pool was nice and quiet and we loved the steam room. Nice comfortable seating at poolside.

Lesley 17/03/2020

10.0 Excellent

There was a group of 10 of us that stayed as part of the girls night in package. The spa facilities and treatments were really well organised, the staff were friendly and made us feel very relaxed. Everyone was really happy with the treatments. We enjoyed the swimming pool and jacuzzi. The changing facilities were great and it was a really nice touch having hairdryers and straighteners. It meant we could get ready before going back to the room.

Jessica 07/03/2020

10.0 Excellent

Spa treatment was lovely. Relaxation room was perfect. Therapists delivered excellent treatments. A happy hen party.

Helen 11/02/2020

10.0 Excellent

Lovely treatments

Carole 28/01/2020

10.0 Excellent

The Spa and the staff were great, the only downside was the cafe it is very basic, tea, coffee, protein drinks and bars. If you were lucky there were chocolate brownies or lemon cake but later in the day nothing left. You could go to the bar in the hotel for a scone or afternoon tea but I don’t agree with the walking about in dressing gowns in the hotel, within the spa is fine. Also the dressing gowns were white if you were a small size but brown if you needed a large or extra large. Not very fetching.

Jan 22/01/2020

8.0 Very Good

Booked on a Spa Package. However, it did not feel like a cosy spa experience. The leisure facilities were cold, jacuzzi was not working on one day. The swimming pool was busy with children most of the time, (apart from the hours 12pm - 3pm when they are not allowed in) which is great if you have booked a family get away, but not if you are wanting a relaxing spa break. Going mid week might have been a better option. As it was a spa break, the treatments we chose were great, thoroughly enjoyed and the spa area was possibly the warmest place in the building.

Karen 21/01/2020

6.0 Good

treatment was lovely. relaxation room too small. pool full if kids by the time we got to use it. q not enough beds at side of pool.

Anna 21/01/2020

10.0 Excellent

The spa was lovely with very attentive staff. Treatments were all fabulous. All 15 of us enjoyed our treatments and we're thoroughly relaxed afterwards.

Lesley 31/12/2019

10.0 Excellent

Very helpful and very relaxing

Charlotte 18/12/2019

8.0 Very Good

The jacuzzi was out of order during our stay and prosecco a rip-off

Samantha 10/12/2019

10.0 Excellent

Monica 25/11/2019

8.0 Very Good

Helen 24/11/2019

10.0 Excellent

Enjoyed spa experience, just disappointed with the length of time the treatment lasted, was booked for a full hour, but was not called through on time & treatment finished 10 mins early. So treatment lasted 45 minutes. Didn’t fill my expectation.

Clare 18/11/2019

6.0 Good

It started off amazing and all relaxing, however the jacuzzi was only for 4 people so there were people queuing and once we had our treatments we were going to relax pool side... But there was a swimming lesson going on.

Josh 16/11/2019

8.0 Very Good

Treatments and food was amazing spa could do with a re vamp

Angela 30/10/2019

10.0 Excellent

The spa and gym staff were very friendly and helpful. They treatment was very relaxing, the facilities were good and the pool area and changing rooms clean. Excellent value for money, felt very relaxed and happy when I left.

Michael 30/10/2019

10.0 Excellent

Everyone enjoyed the Spa and wet facilities and the treatments and therapists were excellent. No complaints.

Ms Barbara 29/10/2019

6.0 Good

I would say that the spa treatments were only average. Some of my guests ended up sharing a room for their treatments and were not even asked if that was acceptable to them. One of my guests also had to report an incident that two of the staff were very rude and used their mobile phones whilst in the middle of a treatment. They did inform the staff at the spa and I’m sure you could check this with them.

Dawn 28/10/2019

6.0 Good

The treatment was lovely, but you couldn't really call it a relaxing day, the pool was like a public swimming baths with swimming lessons going on and children jumping in and playing ball in the pool. The relaxation room was more like a waiting room for spa treatments, you couldn't lie down and relax anywhere and the jacuzzi had men in it shampooing their hair, not a very good relaxing spa day.

Jeanette 23/10/2019

6.0 Good

Spa staff where polite and friendly also treatments where good

Paul 22/10/2019

6.0 Good

I have visited the Park Royal 5 or 6 times previously and had an excellent back/neck/shoulder massage every time. This time, however, the pressure was much too light. I had asked prior to the treatment for a deep massage ("Fit for Business" which states deep massage) but was told that deep massages were "sports massages" which they didn't do. The therapist was very pleasant but I was disappointed with the massage as I wanted to be able to feel the pressure which would have been of more benefit. My daughter who booked the same "Fit for Business" treatment had a deep massage from her therapist who asked her requirements and carried them out. She was very pleased with her massage.The spa day package stated 1 x 60 minute treatment but we were back in the relaxation room within 40-45 minutes. We had also booked a double treatment room but due to one therapist over-running (not her fault) we had to have separate rooms. The lunch (soup and sandwich) were very tasty and the service in the bar was good. The swimming pool was full of ladies doing a fitness class followed by swimming lessons so there was only a narrow swimming lane available. We experienced the jacuzzi and the steam room which we enjoyed.

Helen 06/10/2019

4.0 Average

See earlier review sorry included in review above.

Janet 01/10/2019

10.0 Excellent

Sharon 01/10/2019

10.0 Excellent

Superb!

Mrs Joanne 23/09/2019

6.0 Good

Spa was disappointing, not very relaxing with children's swimming lessons taking place. Needs some updating in pool area, very open from reception view. Treatment was lovely just what we needed. Had to change straight after treatment for lunch as no bathrobes allowed. So went home straight after. Would of be nice to be relax after lunch before leaving

Lyndsey 20/09/2019

10.0 Excellent

The therapist who treated us at the spa had excellent knowledge of the products used. She was very professional and skilled in the treatments. We were both extremely happy with the result of the treatments. Louise provided one of the best services I've received.

Cheryl 04/09/2019

10.0 Excellent

From my first enquiry via Spa Breaks to leaving the hotel, everything was lovely. Nicola checked details with the hotel and managed to book everything I wanted. I loved the Spa area at The Park Royal Hotel. The staff were pleasant, helpful, attentive and professional. It was a great way to spend a wet and windy Saturday with my hubby!

Kathryn 02/09/2019

10.0 Excellent

We enjoyed the spar very much, was great that we could use the facility's all weekend, staff very friendly and helpful and our treatments were excellent.

Lesley 23/07/2019

8.0 Very Good

I had a back massage and facial by therapist Louise on Sunday 7th July. I could tell she was experienced and she knew exactly the level of pressure to use to remove 'stress tension' in my back and shoulders. I highly recommend.

Beverley 10/07/2019

10.0 Excellent

Party of 9, everything ran smoothly and everyone in the party pleased with their treatment. Everywhere very clean. Therapists were lovely and put everyone at ease.

Joanne 10/07/2019

8.0 Very Good

We travelled by car it was easy to find , so no problems for us.

Carol 10/07/2019

10.0 Excellent

Absolutely loved our day. Been to a few spa days and can honestly say this was the best. Staff friendly, therapists brilliant. Spa facilities were great. The only minor gripe would be that we had to go to the main lounge for lunch rather than eating nearer to the spa area.

Lyn 08/07/2019

6.0 Good

The spa was disappointing. The therapists didn't know what treatment they were doing until we walked in the room, my first one didn't even introduce herself. 3 of us had the same treatment yet all had quite a different experience. One of the party had their nails painted and took the paint back off as soon as they got to the room as they were that bad. Treatments were also shorted than advertised, a 60 minute treatment was generally 40 minutes hands on? The one plus at the spa was a male therapist who was absolutely amazing

Jackie 02/07/2019

8.0 Very Good

Blaire 01/07/2019

10.0 Excellent

The spa was lovely and relaxing. The pool is a great size and not too busy.

Alice 25/06/2019

8.0 Very Good

I would have given this 5* but I was disappointed that I thought I was having 2 x 60 min treatments back to back. The first one started at least 5 minutes late and it was all done with another 10 minutes to go. When I've had treatments elsewhere, I've been with the therapist for the full hour, even if part of that is consultation, which is expected.

Linda 18/06/2019

10.0 Excellent

A very enjoyable and relaxing experience. All the spa staff were lovely. The spa itself is very well organized and maintained, we would highly recommend it. 10 out of 10!

sandra 16/06/2019

8.0 Very Good

Rosalind 05/06/2019

10.0 Excellent

Michelle 13/05/2019

10.0 Excellent

My experience was fantastic I had back to bisness it was the best massage I've had my constant was called Bushra I can highly recommend her. The staff at the spa was very helpful. We also had a light lunch following our treatment in the hotel restaurant which was really good, we will be back.

Sharon 08/05/2019

10.0 Excellent

Facilities were good and spa staff were great. Treatments were also great

Ruchi 02/05/2019

10.0 Excellent

The park royal staff were excellent and we also used the cardio equipment in the gym. The lunch was buffet style with plenty of choice. The sauna, steam room and experience shower in the pool area was great. The therapist gave an excellent treatment and she was very professional. I felt pampered overall. I would not hesitate to book a spa day again at Park Royal Hotel.

Sharmistha 24/04/2019

10.0 Excellent

Another fabulous visit. The Spa staff were very attentive and professional and the facilities were brilliant. The light lunch was a great bonus!

Lynn 17/04/2019

10.0 Excellent

Excellent facial and head massage , staff went the extra mile . Manicure superb . 100% commitment to guests .

Jill 15/04/2019

8.0 Very Good

We had a lovely relaxing day at the spa.

Claudia 27/03/2019

8.0 Very Good

Lovely and relaxing will book again

Lorraine 27/03/2019

10.0 Excellent

The treatments were 45 mins instead of the 60 mins advertised, and i was in a shared room (albeit with someone else in my party). But otherwise, it was lovely. The pool area was very busy and noisy however, and we had to leave our robes/slippers on the poolside floor as there were no spare seats/pegs, and found them crawling with ants when we returned.

Emma 26/03/2019

8.0 Very Good

Spa treatment experience very good, but we actually didn't spend much time there other than for our treatments.

Margaret 22/03/2019

10.0 Excellent

Brilliant experience overall! Felt it was a little overcrowded on the Saturday with swimming lessons and not enough space to sit around the pool. Spa treatments were very relaxing and staff were friendly.

Helen 05/03/2019

10.0 Excellent

The facilities and overall experience of the spa were great. would definitely return.

Mandy 05/03/2019

6.0 Good

Alison 25/02/2019

10.0 Excellent

Jane 25/02/2019

6.0 Good

Very pleasant although nail polish was gloopy and did not dry after sitting still for 1hour,I asked for it to be removed and was oferd to be booked in again but could not comit, they apologised and gave me a small gift of travel items which was very kind of them.

wendy 20/02/2019

4.0 Average

I asked the therapist to put more pressure on the massage and she just dint listen. It was the most boring massage I have ever had.

Trisha 19/02/2019

8.0 Very Good

The only little let down was the relaxation room was very busy and not so relaxing but it was weekend The therapists were very professional excellent treatments

Sara 12/02/2019

8.0 Very Good

First stay at a spa with my mum, enjoyed the afternoon

Alison 26/01/2019

10.0 Excellent

The spa was so relaxing and rejuvenating. Throughly enjoyed the facial and massage I had. The staff were very considerate and made sure I was as comfortable as possible. Can’t wait to go back and experience it again!

Ikra 09/01/2019

10.0 Excellent

Couldn't fault the staff at all.very friendly and helpful.

Samantha 06/01/2019

8.0 Very Good

Joanne 06/01/2019

10.0 Excellent

The SPA was relaxing and all staff were friendly and informative.

Joanne 18/11/2018

10.0 Excellent

Rachael 13/11/2018

6.0 Good

Facial with back & scalp massage was really lovely. Loved the warm relaxation room. The pool and changing facilities were clean and adequate but felt a little bit dated, but this didn’t impact our enjoyment at all. The facility is used by public members so it was busy at peak times ...again this didn’t bother us at all but may do if you are looking for absolute peace and relaxation. A lovely day with friendly staff. Thank you!

Jo 12/11/2018

6.0 Good

Loved the actual treatment and the relaxation room. Thought the pool facilities were tired and felt a bit overcrowded. Buffet lunch was really, really good!

Liz 30/10/2018

10.0 Excellent

The spa treatments and service was fantastic all my sisters and brothers said the service and massages etc were excellent the best massages I've had and I have been to many spa breaks - thank you so much the whole team.

Jackie 23/10/2018

10.0 Excellent

We had a really lovely relaxing spa day. The full body massage, facial, leisure facilities and lunch were excellent. Well recommended and I would book again.

Barbara 18/10/2018

Sorry your filter options returned no results

Overall Rating for this hotel

8.4

Overall Rating for this hotel

Very Good

(51 reviews)

Staff

9.2

Room Comfort

8.8

Quality of Bars & Restaurants

8.6

Location

9.2

Quality of Facilities

8.8

Value for money

8.8

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Very good
Good
Average
Poor

10.0 Excellent

Super friendly helpful staff, excellent food and lovely room

Lesley 17/03/2020

10.0 Excellent

We had 4 rooms with 10 guests, the rooms were clean and comfortable. The staff on the front desk were helpful and friendly. The bar staff and waiting staff (who were absolutely run off their feet, especially in the restaurant for lunch, dinner and breakfast) were lovely and looked after us. Especially with allergies. The drinks from the bar were very expensive and when we got to breakfast the next day, we waited a long time for everything to be topped up ad there was nothing left. They were the only 2 things we could fault but everything else was lovely.

Jessica 07/03/2020

6.0 Good

Noticed that the hotel is due a renovation and the plans were in the reception. It is looking a bit tired and ready for a refresh. Saying that staff were lovely and the stay very pleasant. Our room was a little cold and with windows draughty but when we mentioned it to reception they brought us up a heater. Can’t ask for more than that.

Helen 11/02/2020

10.0 Excellent

Nice just a little cold in the bar and resturant. Which made it uncomfortable to sit in

Carole 28/01/2020

8.0 Very Good

The rooms and decor was a little tired but a refurbishment is starting shortly. The menu in the restaurant was quite limited but the food was lovely. They couldn’t seem to manage the temperature, it was either cool or cold. They did try. I don’t agree with allowing hotel guests to breakfast in dressing gowns.

Jan 22/01/2020

6.0 Good

Booked on a Spa Package. However, it did not feel like a cosy spa experience. The room and most of the hotel felt cold, however, the room was a good size and the bed was comfy. The food was ok, some meals being better than others. The leisure facilities were cold, jacuzzi was not working on one day. The swimming pool was busy with children most of the time, (apart from the hours 12pm - 3pm when they are not allowed in) which is great if you have booked a family get away, but not if you are wanting a relaxing spa break. Going mid week might have been a better option. As it was a spa break, the spa area was possibly the warmest place in the building.

Karen 21/01/2020

2.0 Poor

Understaffed. waited 30 minutes for a glass of wine and just over an hour for a sandwich which had to be cancelled as a treatment was booked.towels and kettle hudden in wardrobes. didnt see them until following day. hotel shabby and dated.

Anna 21/01/2020

10.0 Excellent

The hotel and staff were wonderful and extremely helpful. We had a little mix up with the beds abd room occupancy and they sorted it swiftly. Rooms were a good size, beds unbelievably comfy and had all that you'd need.

Lesley 31/12/2019

10.0 Excellent

All the staff was very welcoming and helpful. We have decided to get married at the hotel in 2021

Charlotte 18/12/2019

6.0 Good

We were a little disappointed with our experience as the room was not prepared for 3 of us, despite booking a spa break for 3. We were not able to check-in at 3pm - being told the extra bed still needed to be added to the room, we were told would be done while we were in the spa (treatments at 4pm). Reception kindly brought our room keys to the spa, but when we entered the room around 6:30pm there was no extra bed in place. After calling reception, we agreed this would be put in place while we were out for dinner. We had to ring for all the extra items that should have been in place for the 3rd person, first spotting only towels for 2, later only 2 cups etc. Other points to note were that it look about half an hour to get the bill after dinner and the jacuzzi was out of order.

Samantha 10/12/2019

6.0 Good

Lovely hotel and very attentive staff. I was very disappointed with the food though. For £28, I'd expect a good quality steak however it was hard and not cooked as asked. I couldn't chew it so I had to send it back. The staff were lovely and brought another dish out for me (sea bream) which was indeed lovely.

Monica 25/11/2019

8.0 Very Good

Very comfortable and relaxing,nice staff excellent spa treatments and facilities.

Helen 24/11/2019

10.0 Excellent

Lovely pleasant stay, hotel was clean & inviting, all staff very attentive.

Clare 18/11/2019

6.0 Good

Been going here for 6 years this was the worst as one of the rooms bin was full of rubbish and dirty sanitary products

Angela 30/10/2019

10.0 Excellent

I had a wonderful spa overnight break at The Park Royal. The staff were very friendly and organised. They had everything ready and booked in; the express lunch and dinner reservation. The food was excellent, very good value for money. I felt like I had a proper break away to unwind. Thank you!

Michael 30/10/2019

6.0 Good

We mostly stayed in double rooms and everyone agreed the beds were small and rooms were dated. The ladies in the triple room were happier with their space, but no robes or slippers.

Ms Barbara 29/10/2019

4.0 Average

Unfortunately a number of my guests including myself were very disappointed with the service of the hotel dining staff. We were given to understand that before dinner we would have canapés and cocktails in a separate area but that did not happen and unfortunately we ended up spending most of the night sat at the dining table which was very disappointing and very difficult to socialise. Also the rooms need refurbishing.

Dawn 28/10/2019

8.0 Very Good

The hotel was lovely, the room was very comfortable, the food was excellent and the staff was very friendly.

Jeanette 23/10/2019

6.0 Good

The reception staff were rude and abrupt. I wasnt ask at check in what time I would like my evening meal so ended up with a pre booked slot that i didnt ask for and wasnt able to make full use if the spa. No one showed us where anything was located.the menu in the restaurant was tiny and very little choice then when i checked out i wasnt even asked if everything was ok with my stay.

Paul 22/10/2019

6.0 Good

Extremely busy in spa it felt rushed and relaxation room was too busy and no where to sit down. They ran out of reading gowns and not enough seats around the pool. Food in restaurant very expensive and bar was too cold to sit and have a drink after the meal so we went back to our rooms early.

Janet 01/10/2019

10.0 Excellent

cannot praise it highly enough as we were not expecting a lot because of the amount we paid for an overnight Bed and breakfast, evening meal and spa treatments. Staff were absolutely fantastic could not be more helpful. Thought the bar was a bit expensive but that is just being picky.

Sharon 01/10/2019

10.0 Excellent

The spa was amazing. Thanks to Rachel. The hotel is very smart and the rooms are large and very comfortable and well equipped. Very good initial value. The drinks are expensive £7 for a glass of wine?

Mrs Joanne 23/09/2019

10.0 Excellent

Excellent hotel. Staff were friendly and professional. We thoroughly enjoyed our stay and will definitely stay again.

Cheryl 04/09/2019

10.0 Excellent

We had a fabulous weekend for my sisters hen do. Hotel very nice, staff excellent, loved the rooms very comfy and big. Great location. Would definitely book here again for a spa weekend.

Lesley 23/07/2019

8.0 Very Good

Beverley 10/07/2019

10.0 Excellent

Lovely rooms and great food and service. Staff very accommodating. We sat outside in the evening and were even brought blankets!

Joanne 10/07/2019

10.0 Excellent

The hotel was very clean and the staff very welcoming, the facilities were good from the spa to the gym. The only downside I would say that there were quite a few children in the swimming area,so with this being in the same area as the sauna/steam it wasn't as relaxing, apart from that everything else was good value for money and a lovely hotel. I would recommend.

Carol 10/07/2019

6.0 Good

The accommodation was filthy, although it was basic and that would be fine, the fact that it wasn't clean was unacceptable. This was a very special weekend for us and it was a shame

Jackie 02/07/2019

8.0 Very Good

Blaire 01/07/2019

8.0 Very Good

Our room was lovely- very large with a huge bathroom

Alice 25/06/2019

10.0 Excellent

Loved the Park Royal. A beautiful hotel with spacious rooms as standard. The pool and spa area was stunning and food in the restaurant delicious. Staff friendly and accomodating. My only quibble was a mysterious parking charge that appeared at checkout. There were no signs in the car park and it was never mentioned at any point by staff.

Rosalind 05/06/2019

10.0 Excellent

Lovely clean hotel with lots of parking. The food both at lunch and evening meal were excellent, although we did not know our lunch was included on our Spa break so we had already eaten lunch, however the hotel did not mind us taking lunch the following day instead. Spa treatments were very good and on time. Pool large and clean, but we could not get a sunbed round the pool. Perhaps a few more could be placed there

Michelle 13/05/2019

10.0 Excellent

Lovely rooms spacious clean and the bed so cumfy. It had iron hairdryer tea and coffee lovely balcony and ceiling fan for the hot weather and a big radiator for the cold nights. There is also a lift witch is essential for or party as we have two disabled people with us. The restaurant is fabulous and the food excellent we will definitely come back.

Sharon 08/05/2019

8.0 Very Good

Very friendly staff. Dinner and breakfast were great. Could have a bit more of a variety for lunch. Facilities were good and spa staff were great.

Ruchi 02/05/2019

10.0 Excellent

Amazing value for money on our Spa Break. The hotel facilities are brilliant and the staff could not do enough for us!

Lynn 17/04/2019

10.0 Excellent

We had an amazing spa break , ran so smoothly , very relaxing throughout . I intend to bring a friend for a spa day very soon . Thank you Theo

Jill 15/04/2019

8.0 Very Good

Had a great stay. Staff were really lovely. Food was fab too.

Claudia 27/03/2019

10.0 Excellent

Had a lovely relaxing weekend staff food facilities were fantastic would recommend highly

Lorraine 27/03/2019

8.0 Very Good

Great hotel, easy to find off the motorway. Nice big rooms, but very hot. Lovely staff and good food.

Emma 26/03/2019

8.0 Very Good

Hotel very good & comfortable. Room very good, as expected. Very good lunch, evening meal & breakfast. Reception young man very helpful as bill was hard to understand.

Margaret 22/03/2019

10.0 Excellent

Had a fantastic stay, felt we recieved a very personalised service. We were known by staff as a group and all staff were friendly. Food was excellent and rooms too. Had a fabulous weekend, will be telling friends and family about this place!

Helen 05/03/2019

10.0 Excellent

Totally enjoyed staying at this hotel. The room and bed were very comfortable and the staff extremely friendly and helpful from reception to restaurant. the only one slight thing is I think the bar prices are a little too high but I suppose that is the norm for hotels. Plan to stay again in the near future.

Mandy 05/03/2019

8.0 Very Good

Great job Matt- fab spa deal - will return My call was dealt with by Matt Larsson - really helpful, booked me a fab hotel and. Fab deal.. was polite but still personable, kept me informed every step of the booking! Once the booking was complete he revisited every detail so I knew exactly what I was getting. Great job Matt - thanks so much for all your help 👍😃

Jane 25/02/2019

8.0 Very Good

good stay overall. the room decor is a bit dated anf the carpets were stinking. The first room that was given to us had a really small window so we had to switch. but like the fact that the dinner spa breakfast and lunch was included.

Trisha 19/02/2019

10.0 Excellent

hotel lovely with spacious rooms spa treatments very good . All the staff very friendly and professional throughout the hotel we would definitely book again Good value for money

Sara 12/02/2019

10.0 Excellent

Had such an amazing time! The staff were so kind and friendly and the room was to perfection. Would 10/10 recommend staying here.

Ikra 09/01/2019

8.0 Very Good

I booked our stay as a surprise for my husband Xmas present as he had been off work for a couple of months with depression and I wanted to do something nice. We stayed in Oct for my mum's 90th birthday which was lovely. The only downside to our stay was all the children running wild in the bar in the night we couldn't sit and relax because of this they had the cushions of the seats etc it was terrible. We went for a quiet relaxing stay to chill and unwind and didn't get this. Quite disappointing when we didn't experience this the first time this has now put me off booking with your Hotel again.

Joanne 06/01/2019

10.0 Excellent

Lovely hotel, all staff right from Reception through to bar staff, restaurant staff and leisure and spa could not be more helpful and welcoming.Hotel very clean and we had everything we could need in our spacious triple room.Food was delicious and the whole package was fantastic value.Excellent leisure facilities, all very clean.Spa was a lovely place to be, enjoyed the whole experience Thank you 😀

Joanne 18/11/2018

10.0 Excellent

Rachael 13/11/2018

8.0 Very Good

Very clean and well presented. Lovely big room for the three of us to share. All the staff were excellent & friendly, the quality of the food was beyond our expectations. Perfect for our girl’s night away.

Jo 12/11/2018

10.0 Excellent

We stayed at the Park Royal for my mums 90th Birthday all my sisters and brothers thoroughly enjoyed our stay. The hotel was superb you could not ask for more

Jackie 23/10/2018

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QHotels – The Park Royal

Spa Facilities

Hotel Facilities

Groups of 6 or more?

Pamper Hotel Break

Simply Spa

One Night Spa Break

Girls Night In

Two Night Spa Break

Two Night Deluxe Spa Break

New You Spa Experience

Spa Day for 2

Afternoon Tea Package

Deluxe Afternoon Tea Package

Groups of 6 or more?

At a glance

Hen Friendly

Pre-Natal

Local Attractions

Shopping

Hotel Spa

Family Friendly

Spa & Leisure

Hotel & Accommodation

Location

Very Good

Very Good

Book with confidence...

QHotels – The Park Royal

Spa Facilities

Hotel Facilities

Groups of 6 or more?

Pamper Hotel Break

Simply Spa

One Night Spa Break

Girls Night In

Two Night Spa Break

Two Night Deluxe Spa Break

New You Spa Experience

Spa Day for 2

Afternoon Tea Package

Deluxe Afternoon Tea Package

Groups of 6 or more?

At a glance

Hen Friendly

Pre-Natal

Local Attractions

Shopping

Hotel Spa

Family Friendly

Spa & Leisure

Hotel & Accommodation

Location

Very Good

Very Good

Book with confidence...

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