How to redeem your Spa Credit online

All Spa Credits are now valid until March 2021

Redeem your Spa Credit online today!

We're delighted that spas can now reopen once again. However, we know that there is still some uncertainty about changes to travel restrictions and individual spa reopening plans. We are therefore delighted to extend the validity of all Spa Credits to the 31st March 2021.

This means that you have until then to make a booking, with a travel date at any point in the future, right up until the end of December 2022. We recommend that you make a confirmed booking as soon as you can, as we know that spaces within spas are being carefully controlled and demand is high!

If you are holding a gift voucher, please see our seperate redemption instuctions and FAQs.

Step 1: Find your desired spa experience

Browse and find your perfect spa experience.

You can use your Spa Credit to book any experience you like the look of - either the original venue that was disrupted, or find something completely new. You are welcome to use the monetary value of the voucher towards any package on if you wish. Don’t forget that our Book With Confidence Guarantee remains in place - just in case we need to change plans again.

Step 2: Enter your booking details

Once you’ve found your desired spa experience, simply click Book Now to select your travel date, room type and number of people.

Step 3: Enter your Spa Credit code at the checkout

After entering all of your booking details, you will be given the option to add a gift voucher before proceeding to payment. Simply enter your unique code and the value of your spa credit will be applied to your new booking.

All spa credits consist of a six figure alphanumeric sequence preceded by the letters SC. For example SC-ABCDEFG.

If you have a voucher code beginning with an X - please see our gift voucher instructions and FAQs.

Spa Credit FAQs

My spa credit was due to expire in December 2020, can I extend it?

If your Spa Credit was due to expire in December 2020, we have automatically extended the validity to 31st March 2021. You do not need to do anything. This extension will allow you to make a booking for any date in the future - right up to December 2022.

If your booking was affected by the announcement on the 4th January 2021, we will automatically issue you with a spa credit, valid until 31st October 2021.

Does my new booking have to match my original?

No. You can use your spa credit to make a booking for any package, at any venue on any date.

Do I need to contact to extend the validity of my Spa Credit?

No. We are delighted that more and more spas are reopening after a period of lockdown. However, whilst there is some uncertainty about some areas, we have automatically extended the validity of all spa credits to March 31st 2021.

What does the validity date mean?

This is simply the date by which you need to make a confirmed booking. You can choose to travel on any date you like - right out to Dec 2022. Simply find your favourite experience, confirm it using your unique SC code at the checkout stage and relax knowing that you’ve got something to look forward to.

Is a Spa Credit the same as a gift voucher?

No. Spa Credits were issued specifically to protect and help people whose bookings were directly affected by the Covid-19 pandemic.

What will happen if my booking is disrupted as a result of covid for a second or third time?

Don’t worry. We sincerely hope it won't be but if we need to change plans as a result of a change in triers or restrictions, either for you at home, or at your chosen venue, we will simply reissue a new spa credit for you.