Crerar Loch Fyne Hotel and Spa
On the west coast of Scotland, this idyllically located hotel enjoys uninterrupted views of Loch Fyne and that sets the scene for cosy, intimate escapes where relaxation and good times are order of the day. The spa is just as tranquil and is the perfect space to enjoy the wet facilities as well as succumbing to a restorative spa therapy, delivered using organic seaweed product house Ishga. The relaxation room post treatment is a particularly cosy and enjoyable way to end your experience.
Spa and hotel facilities
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At a glance
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Restaurant
There are three dining options at the hotel, using locally sourced, organic ingredients.
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Leisure Break Venue
The hotel has a range of facilities and treatments, but is not a specialised spa.
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Local Attractions
Inveraray Castle, pony-trekking and nearby fishing spots on the shores of Loch Fyne are amongst the attractions in close proximity to the hotel.
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Golf Resort
Guests can enjoy preferential rates at Inverary Golf Club nearby.
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Scenic Location
The inspiration for the hotel’s conception, Loch Fyne provides an ever present view.
Spa & Leisure
A contemporary addition to the hotel building, but retaining a welcoming, rustic vibe, is the spa at Loch Fyne Hotel. Facilities include a 15-metre pool and built in Jacuzzi, a sauna, steam room and relaxation area in an environment characterised by wooden beams and wicker recliners, not to mention a Japanese Inada physiochair. Completing the experience, the spa also offers a range of treatments including aromatherapy, massage, manicures and pedicures – particularly welcome after a day of exploring the surrounding countryside or pottering about on the loch.
Hotel & Accommodation
Once a privately owned family home, the Loch Fyne Hotel and the captivating view of its aquatic namesake so inspired proprietor, Paddy Crerar as he was passing by en route to the Islay ferry, that he bought it and turned it into the place it is today. Every inch the boutique hotel, it has a deceptive 71 rooms, each decorated in soft hues, while suites have the extra little luxuries of roll-top baths and views onto the loch.
Making for a complete sensory experience, there are three dining options at the hotel – the bistro is a relaxed, candle lit environment , and the lounge is an informal lunch and bar area blending rugged stonework and of course, panoramic views. For something more formal however, the Clansman Restaurant with its log and peat fires on cool evenings offers a range of local favourites using organic ingredients.
Location
Crerar Loch Fyne Hotel and Spa,
Inveraray,
Argyll,
PA32 8XT
PA32 8XT
Inveraray, Argyll, Scotland, 47miles north of Glasgow
Spa & Hotel Reviews
Condition of Spa
8.0 out of 10
Quality of Treatments
8.8 out of 10
Staff
8.4 out of 10
Quality of Food
9.6 out of 10
Quality of Facilities
7.0 out of 10
Value for money
8.6 out of 10
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Good room, ok spa and not bad views if it wasn’t for the car park. However I think it missed the mark on providing a 4 star service.
Firstly and perhaps most frustratingly the administration was poor. We had a 2 day package for our honeymoon, I was initially booked in a month early because “they had put it in wrong on the system” when we arrived they we’re sure what we had already paid for because “it wasn’t showing up on the system” and most frustratingly when it and came to our 2*25 min treatments they thought we had only booked for one, tried to argue for a bit until I searched though my emails leaving us both a bit stressed. Reception staff were basically friendly enough but clearly confused and slightly indifferent to the whole thing. The spa lady was nice but also stressed by the whole thing.
Secondly food was nice enough, but staff had no idea what they were serving, when to bring out the drinks or how to provide any character. We had about 4 different waiters each asking us had we ordered yet and it took 30 mins for our drinks to arrive. I think better training was needed. We ate elsewhere on the 2nd night despite prepaying.
Overall if I was staying for business I probably wouldn’t have minded, and may have found some of the experience funny, but because it was for a honeymoon break I felt let down and wouldn’t stay again.
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Staff
8.0 out of 10
Room Comfort
9.4 out of 10
Quality of Bars & Restaurants
6.6 out of 10
Location
10.0 out of 10
Quality of Facilities
7.4 out of 10
Value for money
8.0 out of 10
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Originally we were told when we had booked that as we are from the same household and bubble that we would be able to visit the spa swimming pool together at the same time after our massages - we had to visit the pool separately though which ruined the experience. Also the outside pool was closed which we were not told about beforehand which was something I had asked about beforehand.
Good room, ok spa and not bad views if it wasn’t for the car park. However I think it missed the mark on providing a 4 star service.
Firstly and perhaps most frustratingly the administration was poor. We had a 2 day package for our honeymoon, I was initially booked in a month early because “they had put it in wrong on the system” when we arrived they we’re sure what we had already paid for because “it wasn’t showing up on the system” and most frustratingly when it and came to our 2*25 min treatments they thought we had only booked for one, tried to argue for a bit until I searched though my emails leaving us both a bit stressed. Reception staff were basically friendly enough but clearly confused and slightly indifferent to the whole thing. The spa lady was nice but also stressed by the whole thing.
Secondly food was nice enough, but staff had no idea what they were serving, when to bring out the drinks or how to provide any character. We had about 4 different waiters each asking us had we ordered yet and it took 30 mins for our drinks to arrive. I think better training was needed. We ate elsewhere on the 2nd night despite prepaying.
Overall if I was staying for business I probably wouldn’t have minded, and may have found some of the experience funny, but because it was for a honeymoon break I felt let down and wouldn’t stay again.
Lovely overnight stay at this great location but unhappy about what appeared to be obvious segregation of those paying full price and those on a cheaper deal(us) at meals. The service at dinner and breakfast was very slow, hence my 2 star rating, and this didn't appear to be the case on the "other" side as it were. Staff were very nice but appeared rushed off their feet, perhaps not enough staff? We can accept we didn't have a room with a view probably due to paying lower price but if people are going to receive lesser service levels due to paying a lower price, perhaps you should reconsider taking part in these deals. A definite feeling of being 2nd class citizens. To end on a positive note, I left an item behind and this was returned to me very, very quickly so that was good.
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