Crowne Plaza London Battersea
Sheer decadence in true grown up style, this is a hotel for enjoying city lights by night and city sights by day. For in house leisure, the hotel has a gym equipped with bikes, treadmills and freeweights but the spa is your destination for indulgence. Treat yourself to some serious pampering with a luxury massage and manicure, but leave time for the hydropool, sanarium and steam room as well some shut eye on the heated loungers before a fabulous evening awaits.
Spa and hotel facilities
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At a glance
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Adult Only
While the hotel welcomes children and families, the spa itself is an adult only area and therefore children under the age of 16 are not permitted use of its facilities.
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Location
On the south side of the River Thames, opposite Chelsea Harbour Pier, the hotel is close to Clapham Junction railway station giving easy access to London’s attractions.
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Hotel Spa Venue
The decadent spa and leisure facilities are easily accessible from the hotel bedrooms. Facilities include: hydrotherapy pool, two saunas, a steam room and experience showers.
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Activities
In peak times (morning and early evening) you can reach the hotel by boat from Embankment or Blackfriars. It takes around 20 minutes.
Spa & Leisure
Chic, sleek, urban and for adults only, the Thames-side spa is a hydro/heat haven only open for those over the age of 18. Located at London’s Vertical Gateway, The London Heliport in Battersea, the subterranean venue has two saunas, a steam room, experience showers, a hydrotherapy pool, hydrotherapy beds, gym and four treatment rooms.
Cementing their status in the realms of luxury, the spa uses the renowned product brand ESPA to provide a range of treatments that include, facials, massages, wraps, scrubs and pre-natal treatments alongside OPI Nail Experts for manicures and pedicures. So you can take the spa experience home, Spa Verta also sells Neom Candles which make beautiful gifts for yourself or someone special.
Please note: Parking is available at the hotel for a fee.
Hotel & Accommodation
The hotel overlooks the Thames River and prides itself on being a modern twist on old school, filmic glamour with 70 individually designed bedrooms – think New York jazz era gets Wifi and an LCD television in the bathroom. Offering the best of both the casual and fine dining worlds, the food at The Crowne Plaza London Battersea features a wide menu of varied favourites at The Pad Restaurant & Bar, where the ultra modern tones of anthracite and emerald green provide the backdrop for Laurent Perrier champagne cocktails as well.
Location
Spa Verta,
London's Vertical Gateway,
Bridges Wharf,
Battersea
London,
SW11 3BE
For Sat Nav please use: SW11 3RP
SW11 3BE
Battersea, London
Spa & Hotel Reviews
Condition of Spa
8.2 out of 10
Quality of Treatments
9.2 out of 10
Staff
8.2 out of 10
Quality of Food
7.6 out of 10
Quality of Facilities
8.0 out of 10
Value for money
8.0 out of 10
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Small spa with pool, saunas and steam room. Steam room not very steamy. They did seem to get very muddled when we were adding additional treatments by phone prior to arrival but it was all fine when we arrived. Really enjoyed treatments. We could go back to spa after hotel check out which was great. Relaxation room has selection of teas and some nibbles.
The message we got at the spa was great.
However, I would say that the staff has to take more care of the place. The relaxation room needed a floor cleaning, there was no hot water to get some tea, we had to ask.
In the spa, water was pouring down the showers, we had to go to reception to flag.
Overall it was good, but we were expecting more.
The dinner was terrible ... the Currys soup as a starter was nice when we got to our table there was no cutlery on the table there was no salt and pepper there was no wine glasses everybody else had wine glasses and we had nothing until we made a complaint and then they decided to put the cutlery and wine glasses and salt and pepper on our table it wasn't a nice experience at all
The spa was in a tiny area & felt overcrowded. There was only one hairdryer in the ladies, we had to share hooks in the spa area with others to put our robes & towels on. Two of our towels went missing. There were only two chairs for 5 of us to chat & chill out. We definitely wouldn’t recommend this spa. The afternoon tea was great though (even though the spa was the main reason for our visit).
Spa facilities were small but lovely. The hydrotherapy pool was warm and the equipment inside the pool provided a good massage.
The relaxation room was a bit cold in comparison, but this is where the complimentary tea and nibbles are provided.
The restaurant has wonderful views across the Thames and the cocktails were amazing. The set menu selection is British cuisine but was rather limited.
Overall the experience was wonderful and the staff were amazing.
I would recommend.. Birthday present from my mom
We both generally enjoyed the day. My wife's treatments were wonderful however the gym was on the small size and ill-equipped with no staff presence to assist if patrons got in to difficulty.
My wife also found the floor in the spa near the solariums and sauna dangerously slippery, she
nearly slipped over twice.
However my wife felt extremely pampered and enjoyed her day.
Hands down the best spa i’ve experienced in London. Okay so the experience showers weren’t really working and the footbaths were bit tired looking, but it is adult only (MASSIVE bonus!), the two saunas and steam room were all huge and perfect temperature/humidity, and the staff were just above and beyond helpful and attentive. Also, unlimited towels provided.
Will DEFINITELY go back!!!
Spa has lovely hydro pool, 2 saunas and a steam room. Experience shower and foot soak area although that was a little dirty and a plug was missing. Overall we enjoyed each aspect but really missed a quiet relaxation room. Relaxation room wasn't originally pointed out to us. When it was it was so busy it was more like a waiting room.
Food was lovely especially the starters.
Parking is confusing. We ended up in the underground parking and the staff didn't seem to know if we were in the right place or not!
Massage was excellent.
Overall we wouldn't return but didn't regret going.
Very good experience overall. The spa is clean and nice, with a swimming pool, two saunas offering different temperatures and a steam room. We were by ourselves for the whole morning. The massage was very good. Some minors points of improvements: a lot of broken lockers in the mens changing room, faint smell of sewage in the steam room, one of the bubbling devices in the swimming pool didn't work well (also I could do without the bland music in the sauna but it's a personal preference).
Instant impression was that the spa was short staffed. We had to wait 15-20 mins for a member of staff to even appear. We then had to wait a while longer to be signed in/shown the facilities/given our robes despite arriving early. Our package came with a food platter and cocktails which the spa seemed to know nothing about and so I had to keep asking about when to expect it/ where to go for it throughout the 5 or so hours that we were there. Eventually we were old that we could have the platter at the bar in the hotel but once we got there, they also had no idea what we were talking about. This led to another hour wait before eventually we were served at around 9pm (bear in mind we arrived just after 3!).
The spa itself is fairly nice but quite small and at times over-crowded. I think they need to reduce the number of people with access at any given time to improve the individuals experience. There was a pool (two of the water features were broken), sensation showers, a steam room and a sauna room- all of which were clean. Amenities such as shampoo and conditioner needed replenishing.
The staff were perfectly friendly, it was just a shame that they seemed under pressure. The massage treatments that my group and I had were all good.
I probably wouldn't pay to come here again and would say the spa felt more 3 star than 4.
My daughter and I spent a relaxing 4 hours on our spa day. We first used the facilities - jacuzzi pool, sauna and steam room - then a full body massage which was one of the best we'd had. We finished with an enjoyable meal but overlooking the heliport rather than the river, which disappointed me. Altogether a very pleasant and relaxing experience.
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Staff
7.6 out of 10
Room Comfort
9.6 out of 10
Quality of Bars & Restaurants
6.0 out of 10
Location
6.4 out of 10
Quality of Facilities
8.0 out of 10
Value for money
7.6 out of 10
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Rooms very comfortable. Staff helpful and friendly. Food was lovely except the burgers but they gave a bottle of wine to compensate. Everything else was delicious. Good selection of food for breakfast. I received drinks vouchers as it was my birthday which was a nice touch. Easy to get to from Clapham Junction station - short bus ride.
The staff wasn't nice to us at all , the breakfast was brought up to our rooms which was cold and they charged the £3.50 put in the tray in our room.. I asked for a cup of tea and they had something floating in the milk which I had to throw all the milk away so that was a waste ....The customer services was rubbish they did not acknowledge us at all specially in the restaurant they asked everybody a if they had a nice time and they didn't ask us anything... lovely view of the building the bed was ok very study mattress not that soft , and to park my car was a problem overall it was ok
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