As is the tradition at Macdonald hotels, Cardrona Hotel’s leisure facilities are not limited to indoor pursuits – in fact, the surrounding golf course and 200 acres of grounds are a visual asset from all areas, not least of all the pool. Other amenities include a gym, sauna and steam room. The spa also offers guests a number of therapies and treatments, favouring Elemis products alongside Jessica Nails.
Macdonald Cardrona Hotel
from
£84.50
per person (min 2)
Overnight break
Special offer
Valentine's Spa Break For Two
- One night's dinner, bed and breakfast
- A choice of 1 x 25 minute treatment from:
- Superfood Pro Radiance Facial
- Freestyle Deep Tissue Massage
- Best Foot Forward
- File and Polish on hands
- File and Polish on feet
- Bottle of Prosecco in the room
- Elemis gift per room
- Robe, towel and slippers provided
- Full use of the facilities
£10 voucher towards a minimum spend of £50 in spa store
from
£69.50
per person (min 2)
Overnight break
The Spa Break for Two
One night’s bed and breakfast, a choice of 1 x 25 minute treatment from: Superfood Pro Radiance Facial, Freestyle Deep Tissue Massage, Best Foot Forward, File and Polish on hands or File and Polish on feet, robe, towel and slippers provided and full use of the facilities.
1 every 12 guests goes FREE for stays Sunday - Thursday
from
£94.50
per person (min 2)
Overnight break
The Essential Spa Break for Two
One night's dinner, bed and breakfast, a choice of 1 x 25 minute treatment from: Superfood Pro Radiance Facial, Freestyle Deep Tissue Massage, Best Foot Forward, File and Polish on hands or File and Polish on feet, robe, towel and slippers provided and full use of the facilities.
£5 voucher towards a minimum spend of £50 in spa store
1 every 12 guests goes FREE for stays Sunday - Thursday
from
£94.50
per person (min 2)
Overnight break
The Sunday Spa Retreat for Two
One night’s bed and breakfast, 2 course dinner, a choice of 1 x 25 minute treatments from: Superfood Pro Radiance Facial, Freestyle Deep Tissue Massage, Best Foot Forward, File and Polish on hands or File and Polish on feet, bottle of Prosecco, robe, towel and slippers provided and full use of the facilities.
Treatment must be taken on Monday
1 every 12 guests goes FREE
from
£99.50
per person (min 2)
Overnight break
Escape and Play Spa Break for Two
One night’s bed and breakfast, 2 course dinner, a choice of 1 x 55 minute treatment for the 1st guest from: Biotec Prescribed Facial, ELEMIS Couture Touch, Superfood Pro Radiance Facial or Freestyle Deep Tissue Massage, 1 round of golf for the 2nd guest, robe, towel and slippers provided and full use of the facilities.
from
£119.50
per person (min 2)
Overnight break
The Indulgent Spa Break for Two
One night’s bed and breakfast, 2 course dinner, a choice of 2 x 25 minute treatments from: Superfood Pro Radiance Facial, Freestyle Deep Tissue Massage, Best Foot Forward, File and Polish on hands or File and Polish on feet, robe, towel and slippers provided and full use of the facilities.
£5 voucher towards a minimum spend of £50 in spa store
1 every 12 guests goes FREE for stays Sunday - Thursday
from
£179.50
per person (min 2)
Overnight break
The Ultimate Spa Break for Two
Two nights’ bed and breakfast, 2 course dinner on the first day, a choice of 1 x 55 minute treatments from: Biotec Prescribed Facial, ELEMIS Couture Touch, Superfood Pro Radiance Facial or Freestyle Deep Tissue Massage, Afternoon Tea, bottle of Prosecco, robe, towel and slippers provided and full use of the facilities.
£10 voucher towards a minimum spend of £50 in spa store
1 every 12 guests goes FREE for stays Sunday - Thursday
from
£274.50
per person (min 2)
Overnight break
The Ultimate Spa-cation Break
Three nights’ bed and breakfast, dinner on 1st day, a choice of 2 x 55 minute treatments from: Superfood Pro Radiance Facial, Freestyle Deep Tissue Massage, Elemis Couture Touch or Biotec Prescribed Facial, Afternoon Tea on 2nd day, bottle of Prosecco, robe, towel and slippers provided and full use of the facilities.
£10 voucher towards a minimum spend of £50 in spa store
from
£59.50
per person (min 2)
Spa Day
Exclusive
Exclusive Spa Day for Two - 40% OFF
Includes a 55 minute ELEMIS Couture Touch Treatment inclusive of ELEMIS Facial and Deep Tissue Body Massage, Afternoon Tea, robe, towel and slippers provided and full use of the facilities.
20% off additional pre-booked treatments
£5 voucher towards a minimum spend of £50 in spa store
from
£79
per person
Spa Day
Special offer
New Year, New You, Spa Day
- 55 minute Combined Elemis Superfood Facial
- 25 minute Elemis Freestyle Massage
- Glass of Prosecco
- Robe, towel and slippers provided
- Full use of the facilities
20% off any additional pre-booked treatments
£10 voucher towards a minimum spend of £50 in spa store
from
£39
per person
Spa Day
The Midweek Essential Spa Day
Includes a choice of 1 x 25 minute treatment from: Superfood Pro Radiance Facial, Pro Collagen Age Defy Facial or Freestyle Deep Tissue Massage, robe, towel and slippers provided and full use of the facilities.
£5 voucher towards a minimum spend of £50 in spa store and 20% off any additional pre-booked treatments
1 in every 8 guests goes FREE
from
£39
per person
Spa Day
Twilight Spa Evening
Includes a choice of 1 x 25 minute ELEMIS treatment from: Freestyle Back Massage, Superfood Facial or Best Foot Forward, glass of Prosecco, robe, towel and slippers provided and use of the facilities between 4pm and 8pm.
£10 voucher towards a minimum spend of £50 in spa store
20% off any pre-booked additional treatments
from
£59
per person
Spa Day
The Essential Spa Day PLUS
Includes a choice of 1 x 55 minute treatment from: Biotec Prescribed Facial, ELEMIS Couture Technology, ELEMIS Couture Touch, Superfood Pro Radiance Facial or Freestyle Deep Tissue Massage, robe, towel and slippers provided and full use of the facilities.
£5 voucher towards a minimum spend of £50 in spa store
from
£75
per person
Spa Day
The Indulgent Spa Day
Includes a 55 minute Elemis Couture Touch Treatment, Cream Tea with glass of Prosecco, robe, towel and slippers provided and full use of the facilities.
£10 voucher towards a minimum spend of £50 in spa store and 20% off additional pre-booked treatments
1 every 10 guests goes FREE Monday - Thursday
from
£109
per person
Spa Day
The Luxurious Spa Day
Includes an 85 minute Signature Treatment inclusive of ELEMIS Deep Tissue Massage with a Superfood Facial, a choice of 2 course lunch or Afternoon Tea, glass of Prosecco, robe, towel and slippers provided and full use of the facilities.
£10 voucher towards a minimum spend of £50 in spa store and 20% off any additional pre-booked treatments
At a glance
-
Leisure Break Venue
Cadrona Hotel offers a range of leisure facilities and treatments, but is not a specialised spa.
-
Pre-Natal
The spa provides a number of treatments tailored for mums-to-be.
-
Shopping
Nearby Peebles is a picturesque town with boutiques dotted along the high street.
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Golf Resort
The hotel’s 18-hole golf course was designed by former Ryder Cup player Dave Thomas.
-
Activities
Taking advantage of the rural backdrop, guests are recommended to venture out walking, cycling or riding across the hills.
-
Accessible Spa
The spa is accessible with a pool hoist and lift, and carers are invited to use the facilities free of charge when accompanying disabled guests.
Spa & Leisure
- Swimming Pool
- Sauna
- Steam Room
- Relaxation Room
- Gym / Classes
- Car Parking
Hotel & Accommodation
- Golf
- Pet Friendly
- Restaurant
A four-star hotel situated on the Scottish borders, Cardrona Hotel is part of the nationwide Macdonald brand and offers 99 rooms and suites swathed in warm tones and cosy soft furnishings, overlooking the River Tweed.
Priding itself on an ability to welcome guests with a plethora of preferences, the hotel has three restaurant and bar areas – Renwicks being the main port of call for fine dining and Scottish favourites, while Spikes Bar is a less formal setting for drinks and snacks and very much the domain of golfers. There is also a lounge and cocktail bar – open throughout the day for drinks and afternoon tea.
Location
Macdonald Cardrona Hotel Golf & Country Club
Cardrona,
Peebles
Near Edinburgh,
EH45 8NE GB
Cardrona, 3 miles East of Peebles, 26 miles South of Edinburgh, 55 miles SE of Glasgow, 90 miles NW of Newcastle-upon-Tyne.
Condition of Spa
Quality of Treatments
Staff
Quality of Food
Quality of Facilities
Value for money
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There was confusion over time of bookings as spa had different timings to those listed on itinerary. This was resolved.
One therapist off sick, one therapist heavily pregnant t so treatments on offer were compromised however we did manage to get the treatments we wanted in the end.
Steam room was out of action. Pool, sauna and gym were good as was treatment rooms. Treatments were very good and quality products used with professional staff. Would definitely recommend the spa.
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Wonderful
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Staff were friendly and helpful here. Facilities were good apart from staff decided to start cleaning steam room and sauna when we were using them, would have been better if they had informed us as we had to wait until they were done to use these. Spa treatment room was lovely and treatment was very good.
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The spa itself was very nice and the therapist was excellent: very attentive and professional. What let the experience down slightly was the fact that the spa desk was run by the leisure supervisor, who seemed to be on his own and was very busy, covering a large area. This meant several periods of having to stand around waiting for him to arrive, which was made worse by the fact that we needed him to let us through the door between the spa and the leisure changing facilities because our key card had not been set up properly due to the system crashing. The post-spa experience was also rendered somewhat less relaxing by the three-flight climb up the stairs back to our room because of the broken lift.
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The spa itself was overall great. Very relaxing atmosphere and well trained masseuses. I would definitely come back for the spa side of things.
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Fabulous back massage lady was lovely and use of pool sauna and steam room all excellent
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Kristy therapist was great and treatment rooms perfectly quiet which is sometimes a problem in spas.more chairs around pool would be good
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as above
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Both therapists were lovely and we very much enjoyed our treatments.
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The spa area is beautiful - spotlessly clean and very spacious. Had a deep tissue massage which was just amazing! Loved it thankyou!
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Spa facilities were good - the treatment rooms were off to one side with a quiet and low-lighted waiting area and a post-treatment relaxation room with drinks and magazines available. I had to wait nearly an hour after my pre-booked treatment time until I was able to receive my treatments, with no explanation given as to why, but my sister and mother who were also with me were both taken in at the times they had booked for. 18 metre swimming pool was a good size and had sun loungers next to it for those who wanted to relax by the pool. There was also a steam room and sauna beside the pool which gave alternative options.
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Staff
Room Comfort
Quality of Bars & Restaurants
Location
Quality of Facilities
Value for money
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Rooms were very poor condition with mould and damp on ceiling in bathroom, toilet roll holder hanging off the wall. Groud floor corridors smelt of sewage ( we were advised there had been a leak) Ground floor window would not close or lock so anyone could get in from outside.
Due to age of hotel no bedside plug sockets for charging phones no USB sockets. Electric heating. This can all be accepted as this is an older hotel 2004.
No prosecco in room on arrival had to ask for this.
We requested alternative rooms and were given better accommodation.
Restaurant were not expecting us for dinner, I had to show the email of my itinerary to show it was booked or we would not have been given a table.
Ordered wine from wine list but the one we wanted was not available so asked to see list to choose something else and were given a completely different wine list.
Food was delicious and service was very good.
Breakfast was also very good as was service.
We were not booked in for Afternoon tea on Saturday despite checking after breakfast. We later arrived for afternoon tea to find cream tea had been booked instead.
Staff resolved this for us and we got afternoon tea.
Bedroom was not fully serviced, cups were washed but empty bottles, melted ice in ice bucket, dirty glasses and plates were left even though the used tea cups were placed on top of dirty plates.
Tea/ coffee etc was not replaced and we had to request more.
No second key for the room available so we had to juggle plans when we were using the spa etc at different times.
No cocktails at the bar despite having them listed on the menu.
Communications between reception,restaurant and spa was terrible we booked an additional cream tea for Sunday via the spa, main reception said there was no booking but spa told us to speak to the restaurant as it was booked through them. Reception and restaurant are in the same location 10ft away from each other!
Staff were very good at resolving any issues, food was great.
We had a good time over all but wouldn't go back to this hotel as not of 4 Star quality.
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The food was lovely, the service was slow and not good.
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Check In was very slow even though only one person in front of us. Phones were continually ringing bu no one answering. Package included Prosecco and strawberries on arrival, these were not in the room. Tried calling reception but no one answering had to go to reception where I was told it was not included, I showed my confirmation, and then they arranged for the strawberries and Prosecco to be delivered to our room.
Food was excellent but was let down by service. We had to wait one hour after our starter for our main course, we had to ask for this and were questioned were we sure we hadn’t had our meal? Young man who seemed to be in charge was not in the ball. We could see others complaining. No apology.very poor. Same again at breakfast we were not offered toast, help yourself coffee kept running out. Food served buffet style in Bali Marie, but not covered therefore went cold quickly. Staff not on top of replenishing food.
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The experience we had was not what we expected of a hotel of this standard. When we arrived (at the correct check-in time) it was busy and everyone was being told that their rooms were not ready. We were told that we had been upgraded because our room was not ready either. When we arrived we found that the bathroom was very nice but there was no valance on the divan bed, the carpet was completely threadbare and the ice bucket and tray were covered in dust and fingerprints - with only one water glass laid out. We decided not to request to be moved as there were clearly no other rooms ready and we had spa appointments booked soon. Because we had been moved, the prosecco and robes/slippers that were included in our package were not placed in our room until after we had returned from our spa treatments - and even then only one set of robes/slippers was provided and we had to request the second at reception. To make matters worse, one of the robes was still damp when I unpacked it and tried to put it on in the evening! The food in the restaurant was delicious but, although the staff were friendly, service was very slow and inefficient. We would have purchased more drinks during the meal if we had been asked or could have caught someone's eye, and at one point the waiter tried to take my plate away whilst I was literally in the middle of eating - cutlery raised in mid-air! Most surprising was the fact that the lift was broken, so we had to walk three floors between the spa and our room. We heard that the lift had been out of order for a couple of weeks - totally unacceptable when that seemed to be the only lift in the hotel. The leisure area was very nice and we did not use the golf facilities so cannot comment on those.
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The over all hotel itself wasn’t very up to date, a bit scruffy on a personal view. I ended up purchasing the valentine spa overnight deal. I would say it was understaffed and needed a better management system of training on front of house and particularly in the restaurant. They had missed our reservation for dinner and we were told to come for 45 minutes later than the time I had booked. Also we had to wait 20 minutes for a table at breakfast, never have I had to wait for a table so early? The staff were amongst themselves chatting as I could see several tables were free however they had dirty plates and cups etc from people who had been previously sat there. Once we did arrive to our table on either side of myself both the tables remained with the dirty dishes which I thought wasn’t very professional or well managed. The food however was very good so couldn’t fault that however I personally wouldn’t stay here again although I would come back to use the spa facilities.
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We had three rooms and all were really great,good en-suite and beds comfortable.rory in restaurant was very helpful and just lovely.
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Lovely hotel , limited spa facilities ( ie only pool steam and sauna , no Jacuzzi or other rooms ) Drinks VERY expensive . Food lovley tho !!! Spa treatments also very pricey , but in a deal not so bad !
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lovely stay - the beds are amazing!
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Our beds were very comfy, bathroom was spotless and we had a great shower! Food was excellent and all staff were very friendly and helpful.
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Hotel is in a nice setting in the Tweed Valley, just 5 minutes outside of Peebles. Rooms were a good size and bathrooms had been recently refitted to a very high standard. Food in the hotel restaurant was very nice with a good selection to pick from on the set dinner menu which was part of the spa break package we were on. Space in the restaurant was a little tight, due to the configurations of the furniture they had laid out, and as it was open plan onto the bar area, it was a little noisy during our meal when larger parties were having drinks in the bar area.
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