There was no clue when you arrived at reception you had to wait for the therapist to finish treatments before being shown the spa facilities. They consisted of 4 gym machines in a corridor, a swimming pool, small sauna. The relaxation area was two shell shaped bucket chairs and a high Perspex kitchen/bar stool. Over the pool was a box containing a sun lounger and two bar stools. The whole area smelt of chlorine. I was going to take pictures of the "spa" facilities before leaving after a very brief stay only to have two children, presumably staying in the hotel dive in and enjoy the pool. The massage was okay but there were no facilities that could be classed as relaxing and there was no fluffy gown. The food was okay in the hotel restaurant. The whole experience was very disappointing and considering I topped up my gift of £90 with another £36 for that money I could have got a massage and meal of my choice for less. I consider the whole experience exceptionally poor value for money and not the experience I expect. I would have most of it not starts but your website does not allow that. Not an experience I would every repeat.