Urban Escape Crowne Plaza Nottingham

Spa Breaks (4)
Spa Days (2)

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One night's bed and breakfast, a choice of 1 x 30 minute treatment from: Back, Neck and Shoulder Massage, Facial, Shoulder, Neck and Scalp Massage, File and Polish for fingers or File and Polish for toes, light lunch with tea or coffee, robe, towel and slippers provided and full use of the leisure facilities.

Book to stay in July or August to receive a complimentary bottle of fizz in your room

20% off any additional pre booked treatments

25% off dinner taken in the hotel

One night's bed and breakfast, 2 course dinner in Swatch, 1 x 25 minute treatment from: Facial, Back Massage or File and Polish on Fingers or Toes, light lunch, robe, towel and slippers provided and full use of the leisure facilities.

Book to stay in July or August to receive a complimentary bottle of fizz in your room

£50 Single Supplement

One night's bed and breakfast, a choice of 1 x 25 minute treatment from: Facial, Back Massage, File and Polish on Fingers or File and Polish on toes, light lunch, 2 course dinner served in Swatch, robe, towel and slippers provided and full use of the leisure facilities.

Two nights' bed and breakfast, 2 course dinner on the 1st night, a choice of 1 x 30 minute treatment from: Back, Neck and Shoulder Massage, Facial, Shoulder, Neck and Scalp Massage, File and Polish for Fingers or File and Polish for Toes, light lunch in Swatch Bar, robe, towel and slippers provided and full use of the leisure facilities.

Book to stay in July or August to receive a complimentary bottle of fizz in your room

Includes a choice of 1 x 25 minute treatment from: ESPA Salt and Oil Scrub, ESPA Express Facial, Invigorating Foot Treatment, File and Polish on fingers or File and Polish on toes, breakfast with tea or coffee and full use of the leisure facilities until 12pm.

Recieve a complimentary glass of fizz if taking your spa day during August

Includes a 30 minute ESPA Facial, a 30 minute ESPA Back Massage, light lunch with tea or coffee, robe, towel and slippers provided and full use of the leisure facilities.

Recieve a complimentary glass of fizz if taking your spa day during August

Groups of 6 or more?

More info

or speak to one of our Group Spa Experts on

Our spa gift voucher options are available to use nationwide & offer flexibility on venue, date, and price for the recipient.

Find out more

At a glance

Leisure Venue

The hotel offers a range of leisure facilities and treatments, but is not a specialised spa.
Meetings

Not only is the Swatch Bar and Lounge and ideal place to meet a colleague, but the 400 person capacity available in the Banquet Room makes the venue perfect for conferences.
Location

The hotel is easy to reach from the train station (just 5 minutes walk away), the M1, and is only 25 miles from East Midlands airport.
Shopping

Nottingham is home to a number of boutique and high street shops, all of which are right on your doorstep.

Spa & Leisure

Swimming Pool
Hot Tub
Sauna
Relaxation Room
Ice Room / Ice Fountain
Heated Lounges
Gym / Classes

Fresh from a £1m facelift, Urban Escape Spa at Crowne Plaza Nottingham has opened its doors once again to ease you in to a relaxing and stress-free environment. Facilities at the spa include a heated swimming pool, steam room, ice station, relaxation area, gymnasium, four treatment rooms, and comfortable changing areas.

This wide variety of facilities comes alongside a laundry list of treatments, with the high-end product house ESPA being their products of choice. Their therapies include facials, massages, waxing, body polishing, salt scrubs, treatments specifically for men, manicures, pedicures, and tanning.

Hotel & Accommodation

Hair / Beauty Salon
Restaurant
Gym / Classes

There are perks that come with being located in the centre Nottingham, and Crowne Plaza Nottingham fully embraces them. With first rate shopping and an easy commute right on the doorstep, the spa is not the only appeal of the venue. Location aside, the bedrooms and suites at the venue concentrate on the importance of sleep as they bring you a soothing atmosphere to relax in.

Should you wish to stay inside the hotel for your meals, the Lace Maker restaurant will make your meal all the more enjoyable. With a great deal of choice, from dry aged steaks, to salads, and pasta, this restaurant can be your one-stop shop for breakfast lunch and dinner. The Swatch Bar and Lounge is a lively and informal bar that is an ideal area to relax in, as well as offering the choice to watch news or sport on their plasma screens.

Please note: the changing rooms are currently closed due to building issues, guests will need to come down in robe and slippers from the bedrooms - these are due to be reopening 26th July 2019

Location

Wollaton Street, Nottingham
NG1 5RH

spa reviews
hotel reviews

Overall Rating for this spa

8.2

Overall Rating for this spa

Very Good

(36 reviews)

Condition of Spa

8.8

Quality of Treatments

9.4

Staff

9.4

Quality of Food

8.4

Quality of Facilities

7.8

Value for money

8.8

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8.0 Very Good

The spa was lovely and clean, towel, gown and slippers provided at no extra charge. The steam room and jacuzzi were lovely. Overall it is very small and I imagine at busy times it could get quite overwhelming! They could do with more seating but I would guess that there isn’t really the space. I would suggest going on a Sunday-Monday if you can or a week day as we did and it was lovely and quiet.

Sarah 14/08/2019

8.0 Very Good

Alicia 13/08/2019

10.0 Excellent

The spa was amazing with fantastic staff that were friendly and helpful. The only problem we had was that the steam room wasn’t working-this was attempted to be fixed while we were there-and a group of guests -not the staffs fault-treated the pool area more like a leisure centre than a calming spa.

Carrie 06/08/2019

8.0 Very Good

Staff very friendly and helpful. It said we was receiving a light lunch but I can honestly say it was so much more than a light lunch and it was beautiful. Great deal we got for an amazing price

Jessica 30/07/2019

4.0 Average

Our Spa experience started off by being told the changing rooms were closed off and the treatments rooms were also closed. The treatments therefore carried out in bedrooms within the hotel. We asked if we could change our treatments from Facials to a back, neck and shoulder massage. The girl on the Spa reception said it wasn't a problem and would change it for us. When we went for the treatments we were then told it was a facial as they had cap on how many massages they could do within a day. The treatment itself was very good, albeit in one of the hotel bedrooms. One of the party asked if she could go to the toilet in the treatment room and was absolutely disgusted in the state of the toilet. The Spa facilities were a little disappointing, two chairs in the corner of the spa - no sun loungers around the pool. Overall, very disappointing as this was a birthday weekend booked as a surprise for one of our friends.

Mrs Julie 09/07/2019

6.0 Good

Was not happy about not being able to use changing rooms and having to go to the 4th floor for treatments in bedrooms the robes need to be bigger as was embarrassed walk though the bar to the pool and treatments. We had to keep saying we are on the spa break which made us feel like second class citizens was not happy at all

Shirley 30/06/2019

10.0 Excellent

Spa staff again were warm and friendly. It was nice to see that the facilities well maintained and communal areas were clean and tidy.

Abi 04/06/2019

10.0 Excellent

Jane 03/06/2019

4.0 Average

The hotel was gorgeous. The food far exceeded my expectations and I would definitely return. I was only disappointed that the spa itself wasn’t bigger with more relaxation seats around the pool ... space is very limited. I also would have liked a sauna in preference to the steam room. Both would be even better. Also people hogged the lounges in the waiting area for the treatments ... so I stood waiting for my treatment in a corridor which isn’t ideal. To be fair to the spa there were signs asking people to limit their stay in the lounging room, but clearly not policed ... selfish people rather than the fault of the spa staff. Staff were all lovely. I will definitely return. Thank you.

Jeannette 22/05/2019

10.0 Excellent

The spa facilities are great everything is very clean the staff are really friendly and really helpful. We had a neck shoulder and back massage and it was very good. We also had the light lunch which was a buffet with salad and pasta and jacket potatoes which was really nice. I will definitely return.

Michelle 22/05/2019

8.0 Very Good

Ruth 22/05/2019

10.0 Excellent

I would go back again, it was better then I thought it was going to be. Staff I was lovely 😀made you feel welcome.

Davina 14/05/2019

10.0 Excellent

Every one of the group of six friends feel that this experience was excellent value for money. There was everything in the room that you needed and the room was clean. The staff were polite, friendly and helpful. We were on the top floor with a good city view and quick and easy access via the lifts. The meals and quality of the food was excellent and all food and drink prices were reasonable.

Susan 16/04/2019

8.0 Very Good

Super good friendly staff the treatments were fantastic never felt so relaxed ! We quite pleased we went offpeak because it’s quite small hate to dread what it would be like really busy. I most definitely will come back.

Sara 07/04/2019

6.0 Good

We had a lovely day out, but felt that the facilities themselves were a bit tired - especially the pool area. There were tiles missing around the spa and not very clean. The therapists and treatments were lovely and they had a good knowledge of Espa. Lunch took a long time to come and then the sandwich was dry as if it had been left under a hot plate, but we didn't have time to send it back as the treatments were booked in.

Emma 19/03/2019

10.0 Excellent

Back massage lovely - really quiet and relaxing atmosphere. Would recommend!

Rebecca 05/03/2019

8.0 Very Good

Staff amazing, treatments were excellent and well worth money. Lunch was fabulous a hot and cold buffet with drink included. Spa facilities were small but very clean and enjoyable.

Ellie 19/02/2019

4.0 Average

The spa needs extra seating, there was no where to sit in between treatments and using the facilities. It was very busy and noisy due to children using the pool.

Emma 05/02/2019

10.0 Excellent

I came for the early bird spa morning by myself which I was a little bit nervous about. I was immediately put at ease and made to feel welcome by Lewis, who showed me around and took me over to breakfast which made me feel comfortable! Fantastic service. I had an amazing time and the facilities and facial were amazing. Would highly recommend!

Abbey 27/01/2019

6.0 Good

Sue 22/01/2019

10.0 Excellent

Really enjoyed our massage the relaxation room Was amazing swimming pool nice hot tub ice station and sauna All nice

Alison 16/01/2019

8.0 Very Good

The spa was great. We couldn’t fault it apart from the lack of seating around the pool it’s a good job it wasn’t busy. The treatment was great and the women dong treatments and others working the spa were all lovely.

Katie 30/12/2018

8.0 Very Good

SONIA 11/12/2018

10.0 Excellent

We all had a wonderful time and the effects of the treatments (facials) were long lasting! The only comment we had were that there were not as many facilities as we had imagined but this did not detract from the day. Would thoroughly recommend!

Katie 10/12/2018

10.0 Excellent

Wonderful relaxing day in the Spa.Massage and lunch were a great bonus. The staff were very professional and friendly.

Mrs Joan Mc 07/12/2018

8.0 Very Good

Very small spa but very clean and nice and quiet , lunch included was excellent

Katie 05/12/2018

10.0 Excellent

Had an absolutely amazing time! Beautiful location, very clean and to top it all off the staff were extremely kind. I’d definitely recommend to friends and family and most certainly be back.

Ketsia 27/11/2018

8.0 Very Good

The treatment rooms where great and relaxation room was nice, pool area probably could do with more lounges and more spacious but causes the hotel itself was lovely didn't mind so much.

Toni 13/11/2018

6.0 Good

I try and get to this spa annually or twice a year if I can so I do like it. The spa is small, only a steak room, small jacuzzi and pool but I book it more for the treatments which are usually good. Staff friendly and nice relaxation area. The spa lunch wasn’t great, stale and not much variety. You get a robe, towel and slippers so that was good. Overall it’s a nice little spa and treatments lovely.

Amie 13/11/2018

8.0 Very Good

Lovely friendly staff and relaxing treatments. Small and limited relaxation room, only four beds. In the main hotel so memberd of the club and guests coming and going and children allowed in before 11 and after 4 so worth arranging treatments to avoid these times. Lunch is in the main hotel restaurant area, so felt a little self conscious wandering through clothed guests in our white towelling robes . Lunch was fine but service slow so we spent an hour and a half in the restaurant. Over all good value for what we paid . Could be improved by having a small dining room in the spa area itself.

Marian 04/11/2018

8.0 Very Good

Small pool with no loungers only 2 chairs, around the pool as we went on a thurs wasn’t busy so was ok. Clean changing rooms with showers and hairdryers. Nice relaxation room and treatments very good. Staff were great.

Marion 28/10/2018

6.0 Good

lovely treatment and staff. very clean and modern. limited facilities and wasn't keen on having to go into public domain with robe on for lunch!!

Helen 22/10/2018

10.0 Excellent

Massage was wonderful and staff very informative. had pool and hot tub to ourselves most of the time.lovely place.

Rachel 19/10/2018

10.0 Excellent

Great time, wonderful treatment and lovely food. Will return again

Lindsey 18/10/2018

8.0 Very Good

+ treatments were really enjoyable with extremely knowledgeable therapists. Spa was lovely but lacking a sauna - Food was not good at all, baked beans and jacket potato is not something you want to eat when having a spa day. Also robes were extremely small (I’m size 12) so one size fits all is ridiculous, if I were a lady of a size 18 I would not feel comfortable walking round in a robe that barely closes on a size 12 never mind any larger size.

Lauren 04/10/2018

10.0 Excellent

When arriving to the spa we was welcomed by the staff, we filled out our forms and was given robs, towels and slippers then shown to the changing rooms which were nice and clean. Once we were changed we went into the relaxation room which is always nice shortly after our therapists came to take us to our rooms, we both went for a facial this was the second one I had here and although it was different it was still amazing. Following on from this we then went onto enjoying the pool for a few hours. We enjoyed every minute would definitely recommend to anyone.

Saskia 02/10/2018

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Overall Rating for this hotel

9.0

Overall Rating for this hotel

Excellent

(28 reviews)

Staff

9.0

Room Comfort

9.4

Quality of Bars & Restaurants

8.8

Location

9.4

Quality of Facilities

9.2

Value for money

9.0

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8.0 Very Good

The staff were so friendly- hotel, restaurant and spa - they call were welcoming and helpful. We went on a Sunday evening and it was quiet and peaceful. It is clean, and nicely decorated. The dinner and lunch was delicious, with a good amount of choice on the menu for the spa package. I have to mention the breakfast! Very like other hotels of this standard but with little added extras that I loved! Fried eggs were cooked to order, as well as omelettes. They also had smoked salmon and mackerel, everything was fresh and there was so much choice! I would definitely go again!

Sarah 14/08/2019

8.0 Very Good

Alicia 13/08/2019

10.0 Excellent

Fantastic hotel with friendly staff.

Carrie 06/08/2019

10.0 Excellent

Hotel was very clean, rooms were really big, hotel staff were so friendly and nothing was to much trouble. Hotel was right in the city centre which was perfect

Jessica 30/07/2019

8.0 Very Good

When booking we were told we would have to upgrade to get twin rooms. One of the rooms was ready when we arrived and was set up as a double room. We spoke to reception and they said they would sort this for us, which they did. The buffet lunch which was included in the package wasn't a buffet at all. We were told to choose off a very basic menu which included salads, panini's and sandwiches. We asked for 4 champagne flutes to be delivered to one of the rooms for 6pm. I ended up phoning down to reception half an hour later to chase them up. During the night, there was an irritating noise coming from one of the vents which went off every two minutes through the night . My friend recorded the noise and played it to reception. I am a very light sleeper, so therefore had a very unsettled night.

Mrs Julie 09/07/2019

10.0 Excellent

We was not happy with car park fees which we did not know about it was £15 parking for the stay. When checking in it was in the wrong name we could not use spa and pool till after booking in time at 3pm would also like bigger robes Liam the person on the bar was very helpful and a very good person he tried to make our stay better

Shirley 30/06/2019

10.0 Excellent

The staff at the Crowne Plaza were warm and friendly. From arrival through to front desk staff, bar staff and waiting staff the service was incredible. The Hotel was kept clean the room was of a good standard and size for the money spent. Would definitely recommend.

Abi 04/06/2019

10.0 Excellent

a stunning hotel with fantastic staff. a special mention for Simon and Helen who both paid special attention to detail in and their attentitiveness to customer care was outstanding. nothing too much trouble.

Jane 03/06/2019

10.0 Excellent

The food was superb and location perfect for central Nottingham. The staff were friendly and helpful. I will definitely return. Many thanks to all the staff.

Jeannette 22/05/2019

10.0 Excellent

The hotel was lovely. Immaculately clean the room was perfect, lovely comfy beds. The staff were very helpful and polite. Breakfast is as amazing lots of choice and very tasty. I will definitely stay here again.

Michelle 22/05/2019

8.0 Very Good

Ruth 22/05/2019

10.0 Excellent

All the staff made you feel welcome, from reception to the room made, all the staff always smiling and happy to see you, nothing seem a problem.

Davina 14/05/2019

10.0 Excellent

Susan 16/04/2019

10.0 Excellent

Really friendly staff made us feel very welcome they let us check in early without extra cost as our room was ready. And so we didn’t have to take all off our luggage into the spa, with the spa it was nice and clean enjoyed the treatments I felt so relaxed after. It’s abit on the small side though we were lucky we went on off peak hate to dread what it would be like really busy. The food was great only thing though we had to cancel our dessert because it was taking to long and we were booked in for treatments. Super comfortable rooms. Would definitely come again.

Sara 07/04/2019

10.0 Excellent

Excellent stay at the Urban escape Crowne plaza. We had a club lounge package and had lots of freebies! Well worth the money, will hopefully return!

Rebecca 05/03/2019

10.0 Excellent

Staff simply went above and beyond. Hotel was stunning. Restaurant great, food plentiful and delicious. Would definitely return.

Ellie 19/02/2019

6.0 Good

The food at the restaurant was very good but we found the restaurant to be very cold, both during the day and the in the evening. The waiter had to bring a heater to our table.

Emma 05/02/2019

6.0 Good

The bar area where we had lunch and breakfast was called and found most of the staff unhelpful. The food for breakfast would have been very nice but all the food was cold

Sue 22/01/2019

10.0 Excellent

We had a great relaxing time food was good staff very friendly and helpful nothing was to much didn’t want to come back to reality

Alison 16/01/2019

6.0 Good

The hotel room and hotel was lovely. Unfortunately it was let down by the service and lunch in the bar, although the food was nice. The service was even worse at breakfast. There was no food out on the buffet and when it did come out it was only 1 item at a time. When we asked when all the food would be out we were met by rude staff. (Not the 2 older ladies, there both tried there best as other guest were getting annoyed waiting for food to come out.

Katie 30/12/2018

8.0 Very Good

SONIA 11/12/2018

10.0 Excellent

Great Hotel in the centre of town.

Mrs Joan Mc 07/12/2018

10.0 Excellent

Fantastic hotel from start to finish , looks amazing and so clean everywhere , staff are wonderful

Katie 05/12/2018

10.0 Excellent

The hotel was lovely,food was great good location right in the city centre,The whole experience was fantastic .

Toni 13/11/2018

8.0 Very Good

I really like this hotel as it’s really close to the town centre. I think check in is a little late, especially when you havr a spa stay booked as it means leaving your bags with reception and either waiting around to check in or going in to the spa and not being able to go to your room until later. We upgraded to a superior room which was lovely, bed comfy, toilet/ shower room was large, shower wasn’t the greatest and could be simpler to use. Reception usually friendly and helpful, although in this occasion I was told the night before I didn’t have a room booked so panic set in but I emailed and messaged on Facebook and it was quickly confirmed I did have a room. With the spa stay we had a light lunch included, the lunch wasn’t great as it was very stale, chips were chewy, salad was left uncovered so the rocket had wilted, no other salad just rocket leaves and wasn’t over the moon with variety. It was much better when you got a light sandwich lunch rather than the buffet style one. Bars are nice and smart. Got breakfast included but sausages and eggs seemed a little undercooked but maybe that’s just my opinion. May sound like I’m moaning but overall I do like this hotel, there’s just bits that could be better.

Amie 13/11/2018

8.0 Very Good

Lovely hotel great good food and very accommodating staff. Great bar area to sit and have a coffee or drink in. Would stay again

Marion 28/10/2018

10.0 Excellent

most staff were very friendly and helpful. few hiccups in restaurant. waited over 40 mins for dessert.

Rachel 19/10/2018

10.0 Excellent

The staff were warm and welcoming as we arrived at the front desk, check in was easy and once we got to the room it was just the perfect size for the 2 of us the bed was very comfortable and the hotel is easy to get around. Our lunch, dinner and breakfast were definitely worth every penny.

Saskia 02/10/2018

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Groups of 6 or more?

Residential Spa Package

Summer Spa Special

Spa Special

Two Nights Spa Break

Early Bird Spa Day

City Hideaway Spa Experience

Groups of 6 or more?

At a glance

Leisure Venue

Meetings

Location

Shopping

Spa & Leisure

Hotel & Accommodation

Location

Very Good

Excellent