K West Hotel & Spa
Although West London is right on your doorstep, this A-list hotel has just the right amount of urban cool going on inside it, that you don’t actually have to leave. Modern dining, stylish rooms and chic bars are in house, but don’t miss out on the K SPA, where hot-cold therapies, a hydrotherapy pool, sanarium and individual relaxation booths as well as luxury spa treatments add up to a total wellness experience designed to completely rejuvenate you.
Spa and hotel facilities
Choose your offer
Book today with full peace of mind — our Book with confidence guarantee provides full financial protection.
At a glance
-
Adult Only
While the hotel welcomes children and families, the spa itself is an adult only area and therefore children under the age of 16 are not permitted use of its facilities.
-
Shopping
Being in central London, not only are you within easy access of Oxford street and the city’s other shopping districts, but you are also on the doorstep of the retail hub that is Westfield.
-
Location
Impressively for a venue that is only five minutes from Shepherd’s Bush tube station the location is uncannily quiet but still supremely accessible.
-
Hotel Spa Venue
The hotel’s spa offers a unique heat and ice experience, starting with London’s first snow paradise. Facilities include: hydrotherapy pool, sauna, steam room, experience showers, foot spa and a snow cave.
-
Groups
This venue welcomes groups, but due to the size of the spa groups of more than 8 people can’t be accepted.
Spa & Leisure
The subterranean spa at K West is characterised by a beautiful combination of wooden floors, glass divides where steamy cabins and icy rooms await. Facilities are all about relaxation and rejuvenation. There is a gym in a separate part of the hotel, but in the main spa everything focuses around the heat and ice ethos. It all starts with London’s first snow paradise. Chilled to -15*C, this cabin is reminiscent of a snow drift and is designed to complement the spa’s hot-cold therapy, alternating between steam and ice environments. There’s also a glass panelled hydrotherapy pool, a Scandinavian sauna, sanarium, steam room, foot spa and little booths down the side of the room that allow you to relax in semi-privacy.
When you’ve finished with the heat and ice, there is a relaxation room complete with headsets should you wish to shut out any of the surrounding silence, as well as a sleep inducing Sun Meadow room designed to offer gentle light therapy to help relieve the symptoms of S.A.D. (Seasonal Affective Disorder). As if that’s not enough, there is a long list of holistic massages, facials, rituals and finishing touches as well.
Hotel & Accommodation
Modern design prevails throughout the hotel in various earth tones and shades of white with the ultra-chic atmosphere only tempered by the infectious smiles of members of staff from the moment you walk through the door. Discretion is clearly one of the hotel’s many assets, which will explain why it is a favourite in the world of celebrity.
The first thing you see upon entering the hotel is the Studio Bar which offers light bites, teas and coffees in the day and a decorative fireplace running the length of the wall that also makes it a particularly nice place for an aperitif in the evening when DJs set the scene. For something a little more substantial on the food front there is also the Studio Kitchen, who provides an intriguing fusion menu that’s also casual enough to enjoy without pomp and circumstance.
Location
K West Hotel & Spa,
Richmond Way,
London,
W14 0AX
W14 0AX
Spa & Hotel Reviews
Condition of Spa
8.8 out of 10
Quality of Treatments
9.6 out of 10
Staff
9.2 out of 10
Quality of Food
9.0 out of 10
Quality of Facilities
8.8 out of 10
Value for money
8.6 out of 10
Filter reviews by
Because of the COVID restrictions this visit to the spa had been rearranged a couple of times. The SpaBreajs consultants were very helpful. The afternoon at K-west was lovely despite the restrictions. The staff were kind and helpful and the therapist was lovely. Even though we had less time in the Spa area due to restrictions, it was a great experience. I even braved the snow room! The massage even got me ready to face a further lockdown! Will definitely go again.
Spa facilities were not good I think I’m used to higher standards .. the hydra pool had so much chlorine my eyes were stinging as I entered it was also very small and crowded , the snow room had fixtures and wall fittings fallen off , the steam room didn’t steam up properly , the afternoon tea was good but it was spoilt by rude restaurant staff !
I had a massage and dry floatation which were both lovely. The downside was the spa jacuzzi wasn’t working and I wasn’t told until I arrived at the spa and after I had checked out of the hotel. I had planned the morning around spending time in the jacuzzi and ended up sitting around for quite some time waiting for my treatments.
The variety of facilities at K West is good for a hotel spa, & I enjoyed the hydrotherapy pool & the snow room. Everywhere seemed clean. We had the Head to Toe package & our treatments were relaxing but only average in comparison to others I have experienced elsewhere. The package was quite expensive but we did receive a lot for it. The food in the restaurant was good although we felt a bit out of place in a busy restaurant in our robes & flip flops. Overall it was the service that let them down during the day. On arrival, a friendly lady took us to the changing rooms & showed us how to use the lockers & where the facilities were but didn't explain how it worked for the treatments & lunch, we had to ask. Upon going to the restaurant the server didn't tell us what we could/couldn't have so again we ended up asking & still not very sure what we could have. The main disappointment we experienced was when the fire alarm went off during our manicures (thankfully not the facial!) I totally appreciate the fire alarm going off & the need to evacuate (although it was freezing in our gowns) but was really upset that our therapists were not prepared to handle the situation correctly & both left us without directing us where to go or explaining the situation. One even said she was scared before panicking & running off. We eventually found our own way out by following other staff ahead of us & when told to come back in by front desk, went back down to the treatment room to wait for the therapist. Overall it was a really confusing, disorientating & dissatisfying evacuation that could have been handled better by more professional & trained therapists who at least advised us where to go or talked to us while outside. This is a matter of health & safety so I don’t expect an apology however when I have experienced this in other places, they have tried to help us stay warm or at least stayed with us during the experience to ensure we were ok. Overall everything on the day was relaxing but just not up to expectation.
I visited K West as part of a spa day. The spa facilities and staff were lovely, however, the hotel reception and bar staff were rude and unhelpful. The people behind the bar were more interested in talking amongst themselves instead of looking after the customers. One person behind the desk even walked off despite there being a long queue, for a 4* hotel I would expect better service and most likely wouldn't return.
We enjoyed the spa although the foot spas were out of order. The staff were friendly and our therapist was fantastic. The massage she gave me was great. The only issue we had was that the staff were not very aware if health and safety when my friend cut her foot in the snow room. They didn’t seem to know what to do or understand that blood in the spa area was a health and safety issue.
Sorry your filter options returned no results
Staff
9.4 out of 10
Room Comfort
8.6 out of 10
Quality of Bars & Restaurants
9.0 out of 10
Location
9.4 out of 10
Quality of Facilities
9.4 out of 10
Value for money
9.4 out of 10
Filter reviews by
Really fantastic spa break for our hen party of 5! the spa was really relaxing, the afternoon tea with a retro theme was incredible and very quirky- lots of fun- and the overall stay was great, Location was a quick walk to the tube, so getting into central London was a doddle, and the hotel staff were very accommodative, and we have recommended to other people, will book again!
Sorry your filter options returned no results
More spas nearby
We found other spas nearby that you may be interested in.