Mercure Shrewsbury Albrighton Hall Hotel and Spa
Safe Hands For Cancer Accredited
Overlooking an ornamental lake and with 15 acres of gorgeous countryside, this 18th century manor house sets the scene for a leisurely break. At the health club, there are extensive facilities for a work out, as well as a thermal suite with an ice room, steam room and aromatherapy room. Heat up in the sauna or take a refreshing dip in the pool before heading for a blissful spa treatment where you can choose from an ESPA facial, massage or scrub.
Spa and hotel facilities
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At a glance
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Safe Hands for Cancer
Accredited by the SATCC and part of the Spabreaks.com Safe Hands for Cancer Collection, this spa welcomes people living with or beyond cancer and offers a number of specialist trained therapists.
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Local Attractions
Visit the Medieval town of Shrewsbury just two few miles away, the historic Ironbridge or Attingham Park. The beautiful Shropshire countryside on the Severn Valley Railway is also definitely worth exploring.
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Romantic
The scenic location and original features in the 300 year old building make this hotel an ideal romantic getaway destination.
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Weddings
As well as providing space for up to 180 guests, the hotel is licensed for civil ceremonies.
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Leisure Break Venue
The hotel offers a range of leisure facilities and treatments, but is not a specialised spa venue.
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Family Friendly
There are 20 family rooms as well as two connecting rooms.
Spa & Leisure
The Orchid Rooms at Inspiration Leisure and Spa offers a gym, fitness classes, a pool, relaxation lounge and thermal suite including a sauna, steam room, ice room, and six treatment rooms, two of which are doubles. The spa also has its own lunch menu to ensure a full day of time out.
A devotee of the ESPA brand, the treatment menu offers massages, facials, full body scrubs and wraps as well as manicures and pedicures courtesy of Orly products at one of their six manicure stations, make-up by Bare Escentuals, and a spray tan room.
Hotel & Accommodation
A 300 year old hotel surrounded by 15 acres of secluded gardens and overlooking a private lake, Albrighton Hall is a four star venue with 87 en suite rooms. Interiors are contrastingly contemporary compared to the classic exterior, and rooms include Superior Double, Superior Twin, Family and Privilege rooms. For something a little more romantic, a selection of rooms also feature four-poster beds, high ceilings, and original features that make them unique.
Equally, The Oak Room restaurant is also characterised by historic design elements, coupled with a relaxed atmosphere in which to enjoy seasonal dishes. The 1630 Bar meanwhile is ideal for lighter snacks and afternoon tea, and the Drawing Room is the place to enjoy drinks after dinner.
Location
Mercure Shrewsbury Albrighton Hall Hotel and Spa
Ellesmere Road
Albrighton
SY4 3AG
Spa & Hotel Reviews
Condition of Spa
7.4 out of 10
Quality of Treatments
8.8 out of 10
Staff
7.8 out of 10
Quality of Food
8.0 out of 10
Quality of Facilities
6.6 out of 10
Value for money
7.6 out of 10
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Luckily i telephoned the week before my visit as they had no record of my booking.i was glad I managed to get squeezed in for treatments I had paid for. On arrival the reception staff member expected I knew the process,no welcome drink, no gown or slippers given. Thankfully the beauty therapist came with gown and slippers and a lunch menu as this had been missed. Explained where everything was and gave me a drink which was supposed to be offered on arrival. Jacuzzi out of action most of the day sadly.
As for beauty treatments I could not fault them.didnt receive any Gift or vouchers on leaving.
On arrival communication wasn’t great so I was confused what to do.
There were no staff in the spa area so I used the gym first.
Finally found a spa member of staff who told me what I needed to know.
The facilities were very clean but it took me a while to work out how to use the hot tub.
Overall it’s a nice place for a basic spa but if I wanted the full spa experience I don’t think I would choose it again.
For £85 I don’t think it was worth it. My lunch options were from 3 sandwiches or salads. And the free glass of Prosecco was not offered.
Lovely ladies in the spa area and told us about the day and how things worked. Was a bit disappointed that we couldn't eat lunch in dressing gowns as had to keep getting changed. Had a massage and this was great. A gentleman in the spa area was really lovely and helpful and agreed to go and fetch us some drinks from the bar area so we didn't have to get changed.
the spa itself is a little old and tired - definitely not 5 Star.
On arrival there were only 3 of us instead of 6 and the receptionist was not especially accommodating that we have all the treatments booked - someone from the spa helped us.
One of the treatment rooms was very cold - the therapist said that the air conditioning could not be turned off.
two of us had pedicures - the nail varnish came off when we were in the pool & sauna even though we waited 2 hours before going in.
No one there when we left on reception.
hot drinks were in cardboard cups from a machine with tokens - definitely not luxury.
Menu quite limited - too many sandwiches which is not really what you want on a spa day - only 3 salads and no super food salad
For the money I thought it was overpriced
We had such a lovely day. It was so relaxing. We got stuck in traffic so we ended up being late but there was no pressure when we got there. We didn't use the gym but we used the pool and thermal room then had the treatments and used the relaxation room. The temperature of the pool was lovely, it was like bath water, so warm. The thermal room was brilliant, so much to choose from and we were impressed with the ice room. We had never heard of it before. It was so refreshing after being in the saunas and steam rooms. We had an hour treatment. I picked a body wrap. I felt so clean and relaxed and the therapist was lovely. Lunch was provided and it was very tasty. I had a ham wrap and mom had a caesar salad. We both enjoyed it and were full. It was just enough. The staff were very friendly. The only issue we had was we were told our treatments were booked it at 9am together but we ended up being split up as the hotel had no idea about the treatments being in at 9 so we were booked in separately and had to spend 3 hours apart. We were abit upset as we went there to spend the time together. However, we still enjoyed it and just bet up before, inbetweeners and after the treatments so it wasnt too much of a problem in the end. Overall we had a great day and we are currently looking at going back with my sister in law aswell and were considering booking an overnight package for my dads 60th birthday next year.
My back, neck and shoulder massage was lovely. The pool was chilly on the first day, but warmed up by the second. The jacuzzi was out of order, which was a real disappointment. The annexe area by the sauna and steam rooms smelled like wet dog, and was not very nice to sit.
The relaxation room was nice.
Only 8 loungers - no surprise that all taken - why only 8 for a hotel that size?!!!
Couldn't even sit in spa cafe as all tables reserved for afternoon team
The spa had a completely different treatment time (and day!) to our email - thankfully we managed a compromise although meant our travel plans had to change...
Spa staff friendly and the neck, back & shoulder massage was superb!
Harry Hargie at Spabreaks was amazing with his communication and coming back to me, I was really happy with how Harry dealt with my booking. The Albrighton Spa was below average in my opinion, Receptionist staff were dull, no warmth or smiled on meet and greet which as a first impression wasn't great, secondly followed by bring informed the Jacuzzi isn't working, marvellous (the key selling point of the spa) Facial was average, nice therapist, but just average facial, massage was much better, same therapist. Lack of drinks facilities, only water! didn't eat at the hotel as the Spa menu was limited and over priced. Pool area looks tired and not overally inviting.
This spa is lovely :) There are two types of sauna, two types of steam room and an ice room to use! We enjoyed a long time going between these rooms and it was not too busy so that was definitely a bonus!
The pool is a bit cold and unfortunately the jacuzzi was out of order which was a shame!
The back massages were good and we were able to have them both in the same room, which was nice.
Definitely a good deal and I'd recommend and like to go again myself!
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Staff
8.8 out of 10
Room Comfort
8.8 out of 10
Quality of Bars & Restaurants
7.6 out of 10
Location
9.4 out of 10
Quality of Facilities
7.6 out of 10
Value for money
8.2 out of 10
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The Lady on the front desk was lovely and friendly but we were told our dinner was booked for 6:40 even though I pre booked for 7. She didn’t seem to know what package we had therefore had to ask about cream tea.
The bar was good except they didn’t offer any cocktails which was disappointing however the staff were helpful and very friendly.
Dinner was tasty and breakfast was probably the best buffet breakfast I’ve had, very impressed!
The hotel was lovely, location was beautiful and very relaxing. Majority of staff were lovely and helpful however, on arrival (11:00ish) the lady on reception did not give us the most welcoming greeting. Unfortunately I did not get her name, she was just sat at a desk but did not move as we approached. She never welcomed us to the hotel and neither did she explain how the day worked. We had to reel off lots of questions and pull the information from her. It would have been nice if she could have given us an overview of how the day was going to work and explain in more detail. Due to this we went down to the bar very confused still having questions unanswered.
Having said this it did not affect out stay at the hotel. We were a little disappointed as one of the treatment rooms was out of order and the aromatherapy room seemed pointless however, we did enjoy our stay.
We stayed in the head master's house, room 35 and the room was really lovely and very spacious.
The stay was comfortable, we had a lovely room and the grounds were beautiful. The staff were great. The biggest let down for us were that we had 2 gluten free and 1 vegetarian in our group and they were really poorly catered for despite us having given prior notice to those dietary requirements.
We had afternoon tea, which was set in a beautiful room, the sandwiches were good, and the standard cakes and scones were delicious. The gluten free option was a strawberry kebab with some chocolate on and a mango sorbet and fruit salad (which consisted of mostly apple). Nice enough, but a bi boring when compared to the array of cakes on the standard tea.
In the evening we had a three course meal. There was only one option for the vegetarian in both starter and main, and both contained mushrooms. The pasta she had for the main was boring and tasteless.
The two gluten free's had nice enough starters and mains, but the problem came with pudding. There was no option for them except for fruit salad again. Having experienced that at afternoon tea it was decided that that wasn't good enough so we asked the staff if someone else could be done, but no, they would not even waive the supplement (of £4.50) of the cheese board to accommodate them. All that was offered was a coffee.
It was just a let down for what should have been a special 40th birthday treat.
Hotel had different dinner reservation time to what we had on our email! Thankfully able to squeeze us in or would have been a possible leave & refund as they were asking us to eat too late for us - and on top of the problem with spa booking we weren't in too good a mood at check-in!!
Evening meal was LOVELY - food was excellent, as was breakfast.
Strange experience at breakfast - shown to a table for two that wasn't laid (& tablecloth clearly marked) despite others being laid and empty - gave other guests arriving after us the choice of seats!
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