The Bournemouth West Cliff Hotel
Situated in the heart of Bournemouth, this is a spa break with the added benefit of everything Bournemouth has to offer at your fingertips. From sandy beaches to boutique shops, this is a recipe for girly getaways. With a gym, lovely indoor pool, aromatherapy cave and five treatment rooms, relaxation and pampering will take centre stage at the hotel, especially with such indulgent treatments such as salt scrubs and aromatherapy massages to choose from.
Spa and hotel facilities
Choose your offer
Book today with full peace of mind — our Book with confidence guarantee provides full financial protection.
At a glance
-
Leisure Break Venue
A comprehensive range of facilities and treatments gives The Bournemouth West Cliff Hotel a leisurely edge, but there is no specialised spa area.
-
Accessible Spa
The hotel has a beauty room located on the ground floor for accessible use, as well as the main 12 metre pool where there are changing facilities there as well. The main spa is located underground with fifteen steps.
-
Bars and Night Life
There are over 250 restaurants in Bournemouth ranging from gourmet to fish and chips as well as a multitude of bars, pubs and nightclubs … that should be enough to be getting on with!
-
Hen Friendly
The central location of the seaside hotel, as well as its range of facilities make it ideal for a girly getaway.
-
Family Friendly
The hotel has family rooms and children are welcome to use the main 12 metre heated pool on the ground floor, they also have regular swimming lessons which can be booked direct with the hotel in advance.
-
Beach
The hotel is located ten minutes walk away from the quieter Durley Chine beach, which enables you to walk to either Bournemouth pier or the exclusive Sandbanks beach area to the right, both no more than 15 minutes walk along the golden sandy beach or promenade.
Spa & Leisure
The Leisure Club and Health Spa at the The Bournemouth West Cliff Hotel’s is a comprehensively equipped leisure facility boasting a gym, 12-metre swimming pool, a spa pool, a sauna, steam room, Jacuzzi, aromatherapy cave, relaxation area, five beauty treatment rooms, and high-tech gym.
Using Elemis the venue is designed so that you can work out, and then chill out with treatments that include a variety of massages, such as Bamboo, Swedish, aromatherapy, hot stone, head, neck, and full body. There are also spa body treatments, like mud pack, mineral salt scrub, and of course facials, manicures, pedicures, eye treatments, and Men’s and women’s waxing.
Hotel & Accommodation
Bournemouth is known as a beautiful city on the beach – think sand dunes, crashing waves and conveniently located bars; and The Bournemouth West Cliff Hotel is located in the centre of it. With 83 rooms and suites each complete with free internet access, coffee making facilities and amenities befitting the 21st century traveller, it offers a contemporary palette of muted tones inside a red-brick homage to the Victorian seaside.
When it comes to dining, the intimate setting of the Wine Bar and Brasserie Restaurant caters to a variety of appetites while the hotel also offers something a little lighter in the conservatory area overlooking the pool.
Location
The Bournemouth West Cliff Hotel,
Durley Chine Road,
Bournemouth,
Dorset
BH2 5JS
Bournemouth, Dorset, 5 miles east of Poole, 33 miles SW of Southampton
Spa & Hotel Reviews
Condition of Spa
7.8 out of 10
Quality of Treatments
9.2 out of 10
Staff
8.8 out of 10
Quality of Food
8.8 out of 10
Quality of Facilities
8.0 out of 10
Value for money
9.2 out of 10
Filter reviews by
My first thought about the spa was 'it's a good thing it's underground, because it hides all manners of sin!'
Just felt like it needed a good thorough clean in the actual pool and jacuzzi. The sauna and steam room were pleasant, and the Therapy centre was well appointed and both of our therapists were lovely.
It was a good value for money stay, because of the treatments.
My main complaint was no air con, windows don’t open more than a few cms and it was like sitting or sleeping in an oven!!! I had no sleep at all it was so hot in my room. It wasn’t hot outside, the heating wasn’t on, even the cold water in the taps was hot!!
The underground spa area left a lot to be desired, it needs upgrading and making more luxurious. It was very basic, very small and when the spa was on you couldn’t hear yourself talk as it was so noisy! Not relaxing at all.
That said our treatments were fabulous, food was good, staff were lovely.
Excellent spa although pool area a bit small.
Treatments were excellent and staff happy to change my booked treatment due to a shoulder problem.
Changing area a bit small with only one shower and two changing cubicles.
No keys for lockers which could be a problem for people who don’t have accommodation in the hotel
The spa was lovely and very relaxed. The relaxation room was nice and we even managed a snooze in there. The aromatherapy room didn’t smell too great and someone from my group burnt their back on the wall in the steam room, I’m not sure if anyone was told.
Originally our treatments had a big gap between them all which would of meant the last persons treatment would finish at 6 and this was too late with our dinner that was booked for 7. The spa staff did change this for us.
The treatment rooms were lovely, most of us had massages, but Iv had quite a few massages and they have all been relaxing compared to this one. The ladies were lovely but were talking to us and asking questions all through out and didn’t want to be rude so we spoke back. If it wasn’t for the then the massage would have been perfect but I just couldn’t zone out, as nor the others.
The therapy rooms and staff are lovely and relaxing. the spa area needs to have a deep clean. Mould in the grout and mosaic tiles missing from seating areas in steam rooms. Damp Stale Sweaty smells in relaxation areas and jacuzzi had lots of foam in which was alarming as it can show bacteria. I informed a member of staff about the foam and he said oh it should clear in a few minutes I'm just about to do a water test. Well it should have been tested before the spa opened at 10am not midday. I had chosen this spa as had been before but sadly will not be going back.
The staff went out of their way to accommodate the three of us all wanting full massages at the same time. Initially i was told it wouldn't be possible but they re-organised thier schedule and phoned me to make other arrangements. We were all pleased with the massages we experienced from friendly staff. There are 2 pools, an aromatherapy cave, relaxation room, sauna, steam room and jacuzzi so something for everyone. The water temperature was a little on the cool side but still acceptable. Unfortunately they were having some problems with the heating and as a consequence the showers were cold but it didn't affect the room showers so we used those instead. The Ladies changing room is the only thing that lets the place down. This needs an urgent refit as it is very dated and unappealing. It doesn't need to mar the experience though as you can wear robes to and from the hotel rooms and not use it at all!
I would certainly return.
Sorry your filter options returned no results
Staff
9.0 out of 10
Room Comfort
7.6 out of 10
Quality of Bars & Restaurants
8.8 out of 10
Location
9.0 out of 10
Quality of Facilities
8.4 out of 10
Value for money
9.4 out of 10
Filter reviews by
Hotel only a few minutes walk from the beach. Lovely helpful staff, rooms a little tired, but quiet with very comfortable beds and I believe they are intending to refurbish them. Lobby, bar and restaurant areas really lovely and the food was delicious. Went with friends on a spa break and will definitely go again.
Hotel only a few minutes walk from the beach. Lovely helpful staff, rooms a little tired, but quiet with very comfortable beds and I believe they are intending to refurbish them. Lobby, bar and restaurant areas really lovely and the food was delicious. Went with friends on a spa break and will definitely go again.
Hotel only a few minutes walk from the beach. Lovely helpful staff, rooms a little tired, but quiet with very comfortable beds and I believe they are intending to refurbish them. Lobby, bar and restaurant areas really lovely and the food was delicious. Went with friends on a spa break and will definitely go again.
A very pleasant nights stay, a sh6irt walk into the centre of Bournemouth. The lobby and bar/Restaurant area are very well appointed. We had the luxury spa package and this included,a two course lunch, a three course dinner and buffet breakfast, as well as access to the spa. The lunch selection was good and the burgers were great. The dinner selection was limited but the food was really good!
Our room was pleasant, a good size and at the end of the corridor which is perfect. The bathroom could do with a spruce up, especially the shower and bath. The double bed was two singles pushed together so there was a ridge in the middle which wasn't particularly comfortable. But the room was clean and tidy and we enjoyed our time spent in there and our stay over all at the hotel.
Was not expecting much due to some of the reveiws. Reception welcome was very good, managed to change the room from a ground floor to 3rd floor.
Spa treatment was very good though mix up with my times, had to wait till 5 as they had another appointment booked in, claimed they had not received your notification but I produced my e-mail from you, all ok.
Room very nice though view of flat roofs and pipes not the best! But didn't bother me.
Food very good, not sure why complaints at breakfast from previous reviewers !
Very good value for money as it included 3 course evening meal and 2 course I would definitely consider going there again
Under staffed. The staff were all running about like mad men doing there best and it wasn't even very busy. At lunch a single waiter was serving the bar, coffees and waiting 20 odd tables, our food bell rang 10 mins before he was free to go and bring it to the table and the batter on my fish and chips went soggy. At dinner there was a hair in my food and the gravy might as well have been water the whole meal waste tasteless. If you got a new chef, did a real deep clean and repairs and then staffed it properly this would be a 5 star place but I'd struggle to give it more than a 3 at best.
Lovely hotel and location and would be 5 stars for everything had it not been so hot in our rooms which made sleeping difficult. Not the staff's fault as they provided fans but we were told it had been a serious problem last summer during the heat wave. Otherwise we had everything we needed in our rooms and the beds were comfortable and the shower good. Dotty on reception was particularly helpful as we had not been given rooms close to each other or even on the same floor even though I booked in January and made this a specific request as it was a celebration for the 4 of us. Dotty went to a lot of trouble to remedy this but given I had phoned twice just before our arrival date, I was not impressed with a different member of staff I spoke to who even suggested I could change my weekend to ensure rooms together when the occasion, my daughter's 50th celebration was not a moveable feast and I HAD BOOKED IN JANUARY!! I couldn't believe she suggested this and told her so. When we arrived, there was a card and chocolates in my daughter's room which was a nice touch and possibly down to her given my outrage at her unhelpful attitude which did cause me considerable stress just before our break as I wanted everything to be perfect and had planned it all so far in advance. So huge thanks to Dotty and all the other staff who made our stay so lovely especially Gabby in the restaurant. The standard of cuisine was excellent but perhaps a little disappointing for my other daughter who is vegan and therefore dairy free and we had stated this when we booked. It was unusual for there to be only butter at breakfast as most hotels would offer a dairy free alternative. The rest of us however loved the food and we all enjoyed excellent service.
WE really enjoyed our stay here and the food was lovely although a little on the cold side and the service was slow although friendly. Overall though I would recommend it as it was a nice walk to the city centre. The room was clean and ideal but very hot where we were despite a small fan. My friends and I had a wonderful time and enjoyed the facilities and the treatments very much. Overall it was excellent value for money and would do this again and would recommend it to other people
My main complaint was no air con, windows don’t open more than a few cms and it was like sitting or sleeping in an oven!!! I had no sleep at all it was so hot in my room. It wasn’t hot outside, the heating wasn’t on, even the cold water in the taps was hot!!
The underground spa area left a lot to be desired, it needs upgrading and making more luxurious. It was very basic, very small and when the spa was on you couldn’t hear yourself talk as it was so noisy! Not relaxing at all.
That said our treatments were fabulous, food was good, staff were lovely.
The rooms were clean and beds are amazingly comfortable.
No hot water in one of our rooms and not all rooms had a full length mirror.
Food was lovely dinner portion sizes were on the small side, lunch size was larger.
The bar ran out of Prosecco and their wasn’t enough staff on to service as waiting times were longer even for drinks. The staff however were lovely and friendly. Overall we all enjoyed our stay.
When one of our party arrived at the hotel, she was told there was no room to leave her case and would have to keep it with her until 15.00. Our first spa treatment was at 12.00. She found the receptionist very rude and unhelpful! Then when we went to confirm our treatments they had us down to all have massages and that we would need to change our times, which took forever to sort! But I have to say the girls doing the spa treatments were excellent. Then at lunch which was at 13.00 they had no cheese and no anchovies for the ceasar salad. We also found some of the staff very sullen. Otherwise this was good value for money and it is a great shame about these faults.
Fantastic hotel with a very relaxing atmosphere. Staff very friendly and helpful.
Stayed in room 15. Lovely big room with very comfy beds. Only downside was the shower. Struggled to get right temperature and no power in shower head water just trickled out.
Girls Night In spa break was excellent value for money.
The hotel was lovely, nice and clean and well laid out. Most of the staff were friendly but the ones on the front desk weren’t as much.
We were given our own room for dinner which was great, the food was lovely and everyone seemed very satisfied.
Break fast was great with so much choice, and it was never too much trouble for the staff to help us.
The rooms were beautiful, big and clean with a shower and a bath in the twin room. The only problem was the heat, the heating didn’t seem to be on in the bedroom but it was too hot that I didn’t sleep at all, even with the windows and fan on.
Apart from that it was a great hotel!
The rooms were clean and tidy but the bathroom on my room could do with updating. It was difficult to get the shower at a reasonable temperature and the it was very weak. It was noisy as it's close to a busy road, so the window couldn't be left open overnight and there was no means of regulating the room temperature individually.
The staff were fantastic and extremely helpful and food was very good too.
The hotel is being refurbished at the moment but all areas were very clean and tidy if a little tired in places. My room was one of the smaller rooms but perfectly adequate with good quality bedding and towels. the bathroom was a bit dated but clean. The quality of the meals was extremely good. The staff were certainly a highlight, being friendly and professional.Travelling midweek in January was a good move! everyone had plenty of time for us and the spa and pools were virtually deserted. Extremely good value for money. In fact, we are still trying to work out how they could offer us that package at that price!
Friendly, welcoming staff, a short walk down a hill to the town and beach. The hotel has a spa and though it was busy and perhaps a little 'worn' in areas (shower in the changing room for example). Overall, the hotel is clean and the beds were comfy. We went for a spa night and were not disappointed spacious rooms and dinner meal was very enjoyable, along with breakfast - being a vegetarian and gluten free, it is always a problem with eating. The staff however, offered menu (same as my friends) with gluten free options. Breakfast was limited without meat/dairy but when asking the staff member Angie, she was so very helpful, quick to find alternatives and made sure that I was happy with them. The 'bar' - did we miss one? Was a open area the seats were a little 'low' for those that wanted to relax it was fine. Really enjoyed the Christmas decorations and it did brighten the area overlooking the pool upstairs. The deal we found was good value and would recommend this hotel/spa stay over.
Sorry your filter options returned no results
More spas nearby
We found other spas nearby that you may be interested in.
-
Bluewater Spa at The Connaught Hotel Bournemouth
-
Durley Dean
-
eforea spa at Hilton Bournemouth
-
Bournemouth Carlton, Signature Hotel Collection by Best Western
-
The Queens Bournemouth
-
Bournemouth East Cliff Hotel, Sure Hotel Collection by Best Western
-
Village Spa Bournemouth
-
Christchurch Harbour Hotel & Spa