The Imperial Torquay

The Imperial Torquay frequently asked questions

Who owns The Imperial Torquay?

The Imperial Torquay is owned by Andrew Brownsword Hotels, a company that purchased the hotel in 2016.

How do you get to The Imperial Torquay?

From M5 - Exit at junction 31 onto the A38. Continue onto the A380 signposted Torquay. Follow the signs onto the A3022 (signposted Seafront). On reaching the seafront road turn left signposted Harbour. At the monument roundabout take the second exit right onto Victoria Parade. The marina will now be on your right. Bear left and uphill onto Beacon Hill and onto Park Hill Road. The hotel entrance is second on the right.

• Sat Nav: TQ1 2DG
• Parking: 130 spaces (£20 per night)
• Nearest airport: Exeter International – 22 miles
• Nearest train station: Torquay – 0.6 miles
• Nearest bus stop: Within walking distance from hotel entrance (via Stagecoach local bus service)

What is included in a spa day at The Imperial Torquay?

What is included in a spa day at The Imperial Torquay depends on the experience that you book. Facilities include indoor pools, a gym and tennis courts, a sauna and spa pool. There are four treatment rooms where therapists use ESPA products in a range of face and body treatments.

What is near The Imperial Torquay?

In the heart of Torquay in Devon, The Imperial Torquay is in an ideal location for enjoying the surrounding area. Nearby attractions include:

• Beaches like Torre Abbey Sands, Meadfoot Beach, or Babbacombe Beach
• South West Coast Path
• Cockington Country Park
• Babbacombe Cliff Railway
• Kents Cavern
• Babbacombe Model Village
• Paignton Zoo

When was The Imperial Torquay built?

Built in 1866 after two years of construction, The Imperial Torquay has a long history of hospitality, even playing host to the likes of Edward VII and Napoleon III in its time.

What amenities does The Imperial Torquay have?

A four-star hotel in the heart of Torquay in Devon, The Imperial Torquay has 152 rooms and suites catering to solo travellers and families alike. The Regatta Restaurant is central to the experience, serving classic and contemporary fare and offers a children’s buffet during school holidays.

Facilities include indoor pools, a gym and tennis courts, a sauna and spa pool. There are four treatment rooms where therapists use ESPA products in a range of face and body treatments.

Accessible facilities include:

• There are eight allocated blue badge parking spaces at the front of the main reception.
• The car park surface is tarmac. At night there is good lighting outside the hotel.
• Porter service is available to help with bags 24 hours a day.
• There is a small step or a ramp to gain access to the hotel. The glass doors automatically open leading to the reception area. There is a short pile mat at the entrance.
• Reception is on the ground floor and has level access throughout.
• The lift door is approximately 35” wide. The lift is 41” deep and 64” wide.
• Entrance to The Palm Court Lounge & Bar is on the ground floor and has level access. The floor consists of short pile patterned carpet.
• The seating is low level leather and the area is lit by spot lights which can be dimmed. The bar leads out to the conservatory and there is a small level incline.
• Service is usually at the bar, but drinks and food can be served at the table on request.
• The conservatory has a tiled cushioned floor. The area has a lot of natural daylight and is lit from spot lights in the evening.
• The seating is low level, leather like material with a good contrast.
• There are a number of public toilets throughout the hotel. Lighting is bright and there is some contrast between facilities and tiles.
• There are two steps that lead to the two separate levels on the restaurant and a mobile ramp is available. There are handrails provided. There is access to the restaurant using a specific lift which can be shown on your arrival avoiding the use of the ramps and steps.
• Lighting is by chandelier and spot lights. The chairs are upright firm chairs and the table linen provides a strong contrast with the patterned carpet. There is laminate flooring near the buffet area.
• Breakfast is self-service, but drinks and food can be served at the table on request.
• The family entertainment room is situated on the mezzanine floor and accessed using 4 steps (mobile ramp available) the rooms are bright and there is good contrast. This area is unsupervised and parents/guardians have sole responsibility for their children aged two to five years. The minimum width of the doors is 29”.
• The Spa area can be accessed from within the hotel using lifts and/or stairs. There is a separate entrance to the spa area with one step that has a mobile ramp, although there is no immediate parking.
• There are steps throughout the spa area including the changing rooms, access to the pool, jacuzzi, sauna and steam room.
• The manicure and pedicure area is situated by reception and has level entry.
• Individual cubicles are provided in the showers.
• The gym provides a broad range of modern equipment and advice is available for their use.
• There are two steps to gain access to the gym. There are 17 steps to gain access to the weight room.
• The lighting is bright throughout the spa.
• The tiles throughout the Spa are non-slip and there is a contrast of colour to the floors, walls and furnishings throughout.
• The beauty rooms have bright lighting with a dimmer. There is a contrast of colour between the walls and wooden floors. There are 2 beauty rooms with adjustable beds.
• The Spa area can be accessed from within the hotel using lifts and/or stairs. There is a separate entrance to the Spa area with 1 step that has a mobile ramp, although there is no immediate parking.
• There are steps throughout the Spa area including the changing rooms, access to the pool, Jacuzzi, sauna and steam room.
• The manicure and pedicure area is situated by reception and has level entry.
• Individual cubicles are provided in the showers.
• The gym provides a broad range of modern equipment and advice is available for their use.
• There are two steps to gain access to the gym. There are 17 steps to gain access to the weight room.
• The lighting is bright throughout the Spa.
• The tiles throughout the Spa are non-slip and there is a contrast of colour to the floors, walls and furnishings throughout.
• The beauty rooms have bright lighting with a dimmer. There is a contrast of colour between the walls and wooden floors. There are 2 beauty rooms with adjustable beds.
• There are no accessible bedrooms within the hotel, however bedroom 44 on the mezzanine floor is used by many wheelchair users which is accessed by the lift. The width of the bedroom door is 30”. It can be made into a twin or double room. The height of the bed is 23”.
• Guide dogs and accredited assistance dogs are welcome throughout the hotel. A water bowl is available just outside the main entrance for assistance dogs and one can be supplied for bedrooms where necessary.
• There is an area where a mobility scooter can be charged.

What are the food and drink options at The Imperial Torquay?

The Regatta Restaurant is central to the experience, serving classic and contemporary fare and offers a children’s buffet during school holidays.

How many treatment rooms are there at The Imperial Torquay?

There are four treatment rooms where therapists use ESPA products in a range of face and body treatments.

What time is check in/check out?

Check-in is at 3pm and check-out is 11am. Spa opening hours are weekdays from 7am to 9pm and weekends from 7.30am to 7.30pm. It is suggested you check your specific arrival times however for your spa break, as well as any changes for bank holidays.