Select the perfect spa gift
- Search for a spa the recipient may like
- Choose any package as a voucher
- Recipient can change if they like
- Use at over 700 spa venues
- Add any value you want from £25
- Recipient can redeem against any package
we can have your gift delivered with style!
Frequently Asked Questions
What will I get with a monetary voucher by post?
Post a gift voucher to your special someone and they will receive a gift voucher pack printed on high quality card, and containing a message of your choice. The voucher can be redeemed against any package on the Spabreaks.com website by telephone. The vouchers are posted via signed for next day delivery.
What will I get with a monetary voucher by email?
Email a monetary voucher to someone and they will receive an email with a downloadable PDF attachment of a voucher like the one below, showing the value of the gift they have been treated to, a message of your choice, and instructions on how to redeem the voucher. We can send the voucher directly to the recipient or if you'd prefer we'll send it to you to print out or forward on.
What will I get with a spa experience voucher via email?
The recipient of a package voucher will receive an email with a downloadable PDF attachment of a voucher like the one below, containing full details of the package that they have been treated to, and instructions on how to redeem the voucher. You can choose to add a message to the voucher and we'll show you a preview before you confirm your choice. We can send the voucher directly to the recipient or if you'd prefer we'll send it to you to forward on.
How long are Spabreaks.com vouchers valid for?
10 months from the date of purchase.
Any vouchers purchased before the 10th September 2014 are only valid for 6 months as stated at the time of purchase.
What denominations of Spabreaks.com Gift Vouchers can I buy?
The Spabreaks.com Gift Voucher is available in £50 denominations.
Can I use a Spabreaks.com Gift Voucher on any venue?
Yes, the Spabreaks.com Gift Voucher can be redeemed at any of the venues we sell.
If I buy a Spabreaks.com Experience Voucher and the recipient wants to go to a different venue can they change it?
Yes, we are happy to honour the voucher for any other venue should the recipient wish to change it. If the alternative experience is more expensive than that purchased, then this must be paid at time of booking.
What happens once I have made my voucher booking?
Once you have made your booking, you will receive an email confirmation with all the details of your booking on it. You do not need to send the voucher to us.
How long will my voucher take to be delivered?
If you have selected a Spabreaks.com Experience Voucher or Spabreaks.com Gift Voucher then the voucher will be emailed to you immediately once payment is confirmed. If you would prefer to have your Gift Voucher, or Spa Break in a box mailed to you, this will be done the same day if ordered before 4pm, however we would advise you to allow three working days for postage.
Can I amend my order, or send it to a different address?
Vouchers have the option to be sent to a different email or shipping address if required, the purchaser will still receive an emailing confirming the voucher details.
How far in advance do I need to book to be able to use my voucher?
There is no restriction on how far out you need to book with your voucher, however it must be done so within the validity period of it, and we would recommend booking early to avoid disappointment.
Can I redeem my voucher for internet bookings?
Unfortunately not, however our expert sales team are on hand to offer assistance in booking any experiences, so please call us on 0800 043 6600 to make your booking.
Can I exchange my voucher?
The Spabreaks.com Gift Voucher can be redeemed at any of the venues on our site, and the Spabreaks.com Experience Voucher whilst booked for a specific experience, can be changed to an alternative, however if there is any additional cost then this must be paid at the time of booking.
The Date on the Package is different to the expiry date shown?
All vouchers are valid for 6 months and must be used before the expiry date shown, the date of the package shows you when the venue is offering this package and is not the validity date of the voucher. If the package expires you are able to transfer the value of your voucher to any other package on the Spabreaks.com website.
I've lost my voucher, can I have a replacement?
A replacement voucher can be emailed through to you upon request. There will be a £5 charge for a replacement voucher to be mailed to your address.
Can I extend the validity of my voucher?
Vouchers can be extended for £20 per voucher if requested before the expiry date stated on the voucher. The voucher will then be valid for an additional 10 months from the date stated on your initial voucher.
Can I have a refund?
All Spabreaks.com vouchers are completely non-refundable.
Can I combine the value of two or more vouchers?
All vouchers are combinable, if the experience is more expensive than the vouchers purchased, then this must be paid at time of booking. If there is additional value left over after using your voucher this amount will remain valid to use until the expiry date shown.
My order hasn't arrived, what shall I do?
Please contact our voucher team on 0800 043 6600 who can assist with your request. Replacement vouchers can be issued as stated above.
Terms & Conditions
Vouchers that have a discount applied cannot be redeemed within 7 days of purchase. The value of package vouchers may be redeemed against any package on the Spabreaks.com website.