Cottons Hotel & Spa

Situated in a place like Cheshire, Cotton Hotel is part of the House of Daniel Thwaites collection, awarded Best Hotel in Cheshire 2018 and World Luxury Spa Hotel 2018. It has a stylish feel combined with cosy rustic charm. Close enough to Manchester, Liverpool, and Chester, you won’t feel completely cut off from the hustle and bustle, but far enough away to get enjoy a relaxing break. The bedrooms are air-conditioned with en-suite bathrooms and you will enjoy amenities such as a flat screen TV with satellite channels, a desk, free WiFi internet access, direct dial telephone, iron, hairdryer, Caudalie toiletries and a hospitality tray.

The AA Rosette Restaurant and Bar is a must for anyone who appreciates tasty food, cooked with local ingredients by head chef Joe Liptrott. With the luxury of choosing where you eat, from the bar, the lounge, the restaurant, or your own private dining room, the award winning restaurant aims to please and accommodate you in every way. Their new al fresco terrace is the one for summer months providing a picturesque setting for any outdoor eating or drinking activity.

spa reviews
hotel reviews

Overall Rating for this spa

9.0

Excellent

(19 reviews)

Condition of Spa

9.4

Quality of Treatments

9.2

Staff

8.8

Quality of Food

Quality of Facilities

Value for money

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10.0 Excellent

From the moment we arrived it was relaxation. All the staff were lovely & friendly, ensuring we had everything we needed & showing us around. Throughout the day there were complimentary drinks & snacks & while it was Christmas, there was complimentary mulled wine. The outdoor hot tub was divine & a great pool & facilities. The therapy’s chosen will really relaxing, lovely products used & our therapists were both informative & friendly. Overall a wonderful way to spend the day. 👍😄

Yvonne 20/12/2019

8.0 Very Good

Our experience was lovely it was bought for our 16th and 50th my daughter said her therapy facial was really good I had a head massage it was ok I have had them done before I had to ask the therapist to go deeper as I couldn’t feel the treatment usually I feel the release in my neck but the treatment just wasn’t deep enough and I didn’t want to keep reminding her she was nice enough though . The staff were all nice. The staff in the restaurant were fantastic the food was amazing we will revisit the motel again for this alone .

Sandra 02/12/2019

Lovely day, Lovely staff, Would definitely recommend:))

Julie 06/11/2019

6.0 Good

The therapists were lovely. But the receptionists weren’t very helpful at all. We had never been there before so we expected to be shown the facilities. It didn’t happen. We had to keep asking where everything was. The restaurant were we had afternoon tea was over in the other side of the hotel so we had to walk through in our gowns and slippers which was uncomfortable. The relaxing room wasn’t relaxing. You could here everything going on outside and there was just a curtain dividing it from the seating area so you could hear conversations. The pool wasn’t exclusive to the spa. I would not recommend going there again. The therapists were lovely but the set up and receptionists were all wrong. I wouldn’t go again. It was not value for money. The worst spa I have been to by far.

Sam 05/11/2019

My partner and i arrived at the Hotel looking forward to a relaxing day of pampering and some nice food , how wrong ! From the moment we stepped into the reception area we was greeted with a happy polite receptionist who made us very welcome and helped us with the booking in process. We were then shown to our private changing room (not communal like many Spa's)then onto the tour of the Facilities . Our treatments were booked for 12pm so we ventured outside to the Jacuzzi which was sheltered by bushes and a view of the surrounding fields . On the day there was workmen replacing Gym equipment alongside the Jacuzzi area which was a bit open to view but i suppose they have a job to do . We had our treatments and i can honestly say it was by far one of if not the best back massages i have ever had (a close call to a Thai massage on the beach!) i would highly recommend it . From there we spent 10 minutes in the relaxation lounge before wandering off to have our two course lunch . What a fantastic lunch , the food was superb and the service was spot on . We felt out of place in our Robes and slippers as it felt like we were having an Ala Cart'e lunch but everyone one else was doing the same so no problem . Back to the Spa and we spent the afternoon relaxing in the lovely warm pool , the spotless Sauna and the very relaxing Steam room . In between chilling on the comfy loungers and dipping into the Pool and indoor Jacuzzi the time seemed to fly by . Everything on the day was excellent , everywhere was spotless the robes were very soft and there was endless supply of water tea coffee and places to sit and relax . This has to be one of my favourite Spa's , my only Gripe was that the clock on the wall was always Fast !! .

Keith 02/11/2019

I had the evening meal on my visit this time. Food was exceptional.

Pauline 01/10/2019

Pauline 28/08/2019

Spa was lovely and the staff very accommodating. Although the same treatment my session always ended 5 mins prior to my husbands even though we started at same time.

Lisa 27/08/2019

Lovely spa. Limited loungers and they get 'reserved' by the regulars early on, but really nice.

Simon 15/08/2019

The whole experience was just lovely: the spa facilities were outstanding, the staff were friendly and professional, the treatments were fantastic and the afternoon tea was delicious. All in all a great day! Will definitely be going back.

Beverley 15/08/2019

A lovely, relaxing day. All the staff were friendly, helpful and accommodating, all day. Really enjoyed myself and would definitely book again. It would have been good to know there was a class in the pool from 10.30 to 11.15 due to just getting in the pool myself for a swim. I did however take advantage of the relaxation area for some of the time, as it was very loud by the pool.

Mary 14/08/2019

The spa is amazing and a lovely way to relax. Treatments very relaxing too

Karen 14/08/2019

Had a lovely spa day from start to finish felt very welcome and very helpful staff would definitely go back and do all again hopefully soon thanks again and for spa breaks for booking for us

Gillian 17/07/2019

I visited with 7 friends for my 40th birthday celebrations. We had an fantastically relaxing time, the treatments were fabulous and therapists were very friendly. We were kindly given a complimentary bottle of Prosecco with our meal to help us celebrate, which was lovely! Thank you!!!

Amy 08/07/2019

The treatment we had (express facial) was really good. However, a little disappointed the spa facilities were limited and a small number of beds around the pool so not everybody could use them. The pool also had children playing so could be quite loud and not the most relaxing if that is what you are after. But the spa treatments are very good.

Lucy Mc 21/05/2019

Lovely welcoming staff

Pauline 27/03/2019

Full body massage- very relaxing until it ended when therapist puts dressing gown on top of you and says she will wait outside while you get ready- abrupt end. Weren’t informed that spa closes at 5pm therefore as one of our treatments ended at 5pm, we had to move clothes /belongings to other changing room. No keys in lockers here so returned to spa reception where I was given a fob to use- it didn’t work. Apart from that, a good experience overall.

Fiona 26/03/2019

Lovely experiance

Pauline 05/12/2018

A very relaxing & enjoyable day, Thankyou. We ticked 3 courses for our lunch not realising our package only covered 2 courses. A prompt would have been helpful before requests sent to kitchen as then had no option but to pay extra £14.97

Margaret 31/10/2018

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Overall Rating for this hotel

(7 reviews)

9.8

Room Comfort

10.0

Quality of Bars & Restaurants

Location

Fantastic ...always the same excellent standard

I have also provided feedback to the hotel. It is 90% positive with the exception of having to share 1 key card per couple even though it was inconvenient when my husband & I had planned separate activities. Also we enquired 2-3 times regarding our inclusive fruit bowl but sadly to no avail.

Fantastic hotel and lovely restaurant. Unfortunately being given a bottle of (and taking a gulp of) putrid milk (6 days out of date) did tarnish the experience and did not fit with the food hygiene standards I would have expected.

Had an overnight spa break. Hotel and facilities were lovely. Breakfast was amazing, so much choice and the hot food all freshly cooked.

Excellent as always Only issue was some of the yoghurt at breakfast was out of date.

Hotel was lovely could not fault it at all. Disappointed that they don't do breakfast at a time that suit me as I have to leave no later than 6.30am of a morning. The out of hourscreception were really helpful though and put a doggy bag of fruit yoghurt and croissant so that really helped.

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At a glance

Family Friendly

Leisure Break Venue

Local Attractions

Convenient Location

Alfresco

Groups

Spa & Leisure

Hotel & Accommodation

Location

Excellent

Excellent