East Sussex National Golf Resort and Spa
All rooms in this contemporary hotel overlook either the resort’s 18-hole championship golf course or the lush green South Downs countryside, setting the scene for a relaxing weekend getaway. To keep in shape, the hotel’s Health Club runs yoga, pilates and studio cycling classes, after which a refreshing swim in the indoor heated pool will be just the tonic. Besides an aromatherapy room and monsoon shower, the main event here are the luxury treatments, which range from an invigorating massage to a relaxing facial.
Spa and hotel facilities
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At a glance
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Groups
The hotel welcomes groups of friends and hen parties looking for plenty of space and beautiful views to relax and unwind in with time spent in the spa, the restaurant and maybe even playing a little golf.
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Restaurant
A light, open plan environment, the understated restaurant furnishings are pared down environment for a decadent menu.
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Scenic Location
Natural beauty and human ingenuity combine to create acres of surrounding green landscape.
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Golf
Almost every aspect of the hotel looks out onto the golf course which has staged two European Opens, and played host to some of the world’s best players including Nick Faldo and Colin Montgomerie.
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Hotel Spa
The hotel offers a range of leisure facilities and spa treatments using the ESPA product line, and has been recently renovated to offer exceptional spa experiences including its own spa dining offering.
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Family Friendly
Children are welcome at the hotel and to use the pool and facilities, and have designated swimming times. Please note there is also an aqua class available Monday-Thursday which guests can participate in, however children are unable to use the pool during these times.
Spa & Leisure
Used by members and hotel residents, Horsted Health Club at the East Sussex National, provides a space to work-out as well as relax thanks to the surrounding countryside and range of facilities. The gym has 50 pieces of equipment while there is also a selection of aerobics classes, a 20-metre pool, spa pool, sauna and steam room.
The spa area meanwhile has a salt vapour room, relaxation room, aromatherapy room, monsoon shower, sauna. Following refurbishment in 2020, the treatment rooms have been completely upgraded along with the spa consultation suite. Meanwhile, for relaxation they have introduced two new relaxation lounges - The Tranquility Lounge and The Relaxation Lounge, where spa guests can switch off and rejuvenate between treatments. Of course offers spa treatments using the ESPA product line including facials, massages, manicures, pedicures and finishing touches.
The spa also has its own dining experience - Eat, Drink, Retreat - where they serve a variety of food throughout the day including healthy brunches, sushi and bubbly cream teas.
Please note that the spa area has some limited access depending on the package booked, and enquiries should be made to our sales consultants at point of booking to find out what your package includes.
Hotel & Accommodation
Set in 1000 acres of rolling Sussex countryside, East Sussex National is known for its traditional charm combined with contemporary facilities. With 104 bedrooms, the hotel caters to business and leisure visitors, and is easily accessible both by train and car thanks to its proximity to London and the nearby town of Uckfield.
Showcasing its high levels of hospitality, there are three restaurants at the hotel; the AA Rosette awarded Pavilion Restaurant with panoramic views of the golf course; Hunnington’s Restaurant, which reportedly serves the best Sunday lunch in the county; and the Fore Restaurant, which is perfect for breakfast, light lunches, and buffets. All of this is in addition to the Hotel Bar and Lounge and the Ryder Bar and Terrace for drinks and lighter bites.
Location
East Sussex National Golf Resort and Spa,
Little Horsted,
Uckfield,
East Sussex
TN22 5ES
Spa & Hotel Reviews
Condition of Spa
8.2 out of 10
Quality of Treatments
8.6 out of 10
Staff
8.2 out of 10
Quality of Food
7.6 out of 10
Quality of Facilities
8.2 out of 10
Value for money
8.0 out of 10
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The East Sussex National is set in a beautiful location. When we arrived we were shown around the Spa facilities and given robes and slippers and once changed went to the relaxation area where we waited for out treatments. My daughter and I had both chosen the neck, shoulder and back massage along with the mini manicure. We each had our own therapist and treatment room for these. The rooms themselves were very nicely decorated and the environment was calming and relaxing.
The treatments themselves were good and the therapists very pleasant. Unfortunately the rest of the Spa environment was a bit tired and could do with a bit of an update/clean.
Our package included afternoon tea and so after our treatments we changed and went across to the main hotel. We were led to a table behind the bar area overlooking a parkland area. The waiter then came and asked whether we wanted tea or coffee (no choice given for either) which arrived after a few minutes followed by the afternoon tea stand 5 minutes later. The assortment of sandwiches was good however the bread was rather dry. The scones were nicely baked but there was no butter and we had to ask for extra jam as there were 2 scones each. The cake assortment were all tasty but again a couple were quite dry. The most enjoyable item was the passion fruit posset topped with fresh fruit; very tasty and not too sweet/rich.
The package that we booked stated that the afternoon tea included a glass of bubbly each but this didn't arrive and so I had to go and ask for it. When we asked for a fresh pot of tea no extra milk was brought with it. The waiter at this point looked extremely bored and at one point was seen standing browsing on his phone.
After tea we went back and enjoyed the swimming pool, sauna and steam room. Overall, not a bad experience but it could have been better for the price paid.
It’s not a Spa! Well at least if you’ve been bought the classic spa day it’s not as that does not get you in to the relaxation area you have to relax around a loud pool on old loungers that’s just a basic gym pool! The lounge is a cold personalityless extended hall which is where the ‘food’ is left for you. Tea in a bento box with supermarket sandwiches and dry scones dusted with icing sugar!! And the final nail in the coffin, cold bad tea in a pot. The massage I had was the only good thing of the day but let’s face it you don’t pay £70 for a 20 min massage.
When arriving at the spa we were given some forms to fill out. When returning them we returned all 3 together . The lady then said I will take you to the changing area but she only had 2 robes with her when we said there is 3 of us she looked I’m at us strangely
We were taken to a communal changing area which is used by the members for the leisure centre
We asked the lady who escorted us over if we need to make our way back to the spa after changing or if the communal changing lead to the spa etc she didn’t know as it was her first day which isn’t her fault at all she should have been told or had someone with her to guide her
Treatments were fantastic
The lunch was disappointing and also being served in the reception area didn’t make the whole experience worth while
Also the spa has a changing area of its own so I’m not sure why we weren’t offered to use that and were sent to the communal one
Had a wonderful day. Treatments was excellent. And facilities. Staff was so nice.
Couldn’t fault the afternoon tea we also had a veggie and gluten free both was so lovely.
Unfortunately they had problems with the jacuzzi so we couldn’t use it sadly ..but they kindly gave us free passes to go another day.
Will definitely be go in back .
We all had such a fab day
Was a very relaxing morning and the massage from Maisy was excellent. The facilities were very clean and the pool a great size . The steam room, sauna and jacuzzi were small though. The afternoon tea had a lovely setting and waitress was nice but the sandwiches let it down . Overall a lovely morning and good value .
Pool was lovely , very warm in there. We were booked in for various 25 minute treatments all confirmed by email which on whole were good . For some reason they had us down for all the same things which was not the case . Two of the party had massages instead of facials which was disappointing. Staff were friendly and apologetic. Changing rooms were great . As were the steam room etc .
Didn't have any additional treatment available, despite the Sauna and steam rooms being empty. Which was lovely. Coffee served warm and atmosphere in this area not what you'd expect for a spa. But treatments where very nice and the spa area lovely. Nice big pool but through to a more leisure centre area.
Relaxation room after treatments not big enough or tidy but no lounges seeemed available.
The ‘spa’ includes a pool which every time we tried to use it had a class on, so no lockers were available, no beds and no room in the pool. We were not told of this class otherwise we would have gone away and come back. There was a 4 person jacuzzi that was always being used and a tiny sauna and steam room. Overall very clean. The 25 minute massage was a joke, we went in late, we had a massage in the same room. My therapist continued to cough and splutter all over my back and left the room for a while and I never got any time made up at the end. My poor boyfriend who was also in the room having a massage also had to listen to her coughing. People get ill I get it but it ruined our 15 minute massage. Would not recommend.
Included in our break was a free drink but nobody mentioned it to us. We had to ask in the spa who told us to get it from the bar. The bar staff didn't know anything about it. Apparently this was a new promotion so surely all staff should be briefed.. The massage was suppose to be a full body but on the front side only legs and arms are massaged. The whole massage was extremely gentle, so no chance of getting rid of any aches or pains. When checking in, it was not explained that the spa was separate from the hotel so nothing was explained about our treatments.
Four of us enjoyed a lovely day at East Sussex National Spa. The facilities were very clean and the pool was fairly big. It was nice to enjoy the spa facilities, sauna, steam room and the Jacuzzi. The treatments were lovely but short although that is what we had paid for so expected. I had previously enjoyed the relaxation room but was told this was not included in the package so was a bit frustrated as I am sure this was previously included. The cream tea was okay. Nicely displayed, but expected more savoury options, not just four finger sandwiches! The overall day was lovely and very good value for money. I would like to thank Joshua at spa breaks as he was extremely helpful with the booking.
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Staff
8.4 out of 10
Room Comfort
9.2 out of 10
Quality of Bars & Restaurants
8.8 out of 10
Location
9.4 out of 10
Quality of Facilities
8.6 out of 10
Value for money
8.4 out of 10
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Very disappointed with staff on arrival. I have paid for package with cream tea and glass of champagne on arrival which we didn’t get aldo we asked lady on reception where do we get these from and she said we will get in spa. Not true. Spa was really messy as well there was no receptionist for nearly all day one of the therapist said that most of the staff was sick and didn’t come to work. Back and shoulders massage was really nice. However when u going for spa day and you paing for something and you don’t get it it can ruined you trip.
We were a party of 8 .we had all rooms next to each other which was great. Rooms were big and we all could sit in my room comfortably . Big bathroom and beds comfy . Our evening meal was nice . Breakfast was buffet style and plentiful. The only negative for me was I was a-bit chilly so had to turn off air conditioning every time I went in the room. But not a problem .
They did try and charge us again for stay. But that was cheaper then the spa package we bought which always leaves you not happy. They took a long time to get drinks. Some staff very friendly some not so much. Not a great choice of food on the menu for dinner included. Times where all different to ones we had been sent had it been busier this would of been an issue. Very Comfy room and set in beautiful surroundings, but lots of big banging noises not sure what these where caused by.
Hotel was very nice with great views over the golf course. The room had plenty of space with a very comfortable bed. The pool area was relaxing although the sauna was small. Food in the restaurant was amazing. On a negative the staff were not very friendly. There was one bar man who was friendly but everyone else came across as though they didn't want to help you. The gym was extremely cold.
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