Five Lakes Resort

Spa Breaks (4)
Spa Days (5)

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Overnight break

One night's bed and breakfast, 3 course buffet dinner, a choice of 1 x 40 minute treatment from: Back and Scalp Massage or Espa Facial and full use of the leisure facilities.

Fancy swapping a treatment for a round of golf? - enquire for more information

Overnight break

One night's bed and breakfast, 3 course buffet dinner on Sunday evening, a choice of 1 x 40 minute treatment from: Facial, Manicure, Pedicure, Afternoon Tea and full use of the leisure facilities.

2pm late check out, subject to availability

Treatment and Afternoon Tea taken on the Monday

Fancy swapping a treatment for a round of golf? - enquire for more information

Overnight break

One night's bed and breakfast, 3 course buffet dinner, a choice of 1 x 50 minute treatment from: Full Body Massage, Luxury Facial or Algae Wrap, Afternoon Tea and full use of the leisure facilities.

Why not ask us about the upgrade to an Executive room and the added benefits?

Fancy swapping a treatment for a round of golf? - enquire for more information

Overnight break

Two nights' bed and breakfast, 3 course buffet dinner on 1st night, a choice of 1 x 40 minute treatments from: Back and Scalp Massage or ESPA Facial and full use of the leisure facilities.

Exclusive room upgrade subject to availability, no lounge access

Fancy swapping a treatment for a round of golf? - enquire for more information

Special offer

Spa Day

Includes a 50 minute Radiance Facial, Afternoon Tea, robe, towel and slippers provided and use of the facilities between 12pm - 5pm.

Spa Day

Includes a 40 minute Facial, Afternoon Tea, robe, towel and slippers provided and full use of the leisure facilities.

Spa Day

Includes a 20 minute Back Massage, a 20 minute Foot Ritual, Afternoon Tea and full use of the leisure facilities.

Spa Day

Includes a 20 minute Foot Ritual, a 40 minute Back, Face and Scalp Massage, Afternoon Tea, robe, towel and slippers provided and full use of the leisure facilities.

Spa Day

Includes a 40 minute Facial, a 20 minute Back Massage, Afternoon Tea, robe, towel and slippers provided and full use of the leisure facilities.

Groups of 6 or more?

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Our spa gift voucher options are available to use nationwide & offer flexibility on venue, date, and price for the recipient.

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spa reviews
hotel reviews

Overall Rating for this spa

7.8

Good

(14 reviews)

Condition of Spa

Quality of Treatments

9.4

Staff

8.6

Quality of Food

7.2

Quality of Facilities

Value for money

7.6

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4.0 Average

The spa itself is very dated, laying on loungers staring at peeling paint and holes in the walls isn’t nice. Food under our seats and mould in the spa meant we only spent a short amount of time in the spa. The treatment itself was faultless which I credit to the staff member. We were booked for afternoon tea, it took some time for our drinks to be given to us, a very grubby and rude waitress delivered our afternoon tea- no explanation as to what the cakes were. Other diners highlighted that those scones were raw as were ours and another tables- the waitresses were overheard talking about knowing they were not cooked but decided to serve them anyway. We were then left to eat our cakes. New tables arrives who were all advised that there was a delay on the scones as they were in the oven but they neglected so speak to the 3 tables who had sent there’s back! After waiting half an hour we left- again they did not say anything or offer to put them in a takeaway box for us to collect upon leaving. I will not be recommending this venue- this was a 30th Birthday present which was basically a disappointment.

Samantha 17/02/2019

10.0 Excellent

Elaine 04/02/2019

8.0 Very Good

The spa rooms and changing room was very cold. But the main area where we had tea was lovely and warm. Afternoon tea was included in our package however the cakes and break were quite dry.. but still edible. It was a lovely touch to have complimentary tea and coffee until 11:30 which was perfect as our treatment was 11:45. Overall we had a brilliant time, but some slight improvements would have given it the 5 star rating

Sophie 01/02/2019

6.0 Good

Had a facial...was on time and the staff was very nice....nice experience hope if I go again the service will be the same. The facial was lovely along with my head massage

Chynna 22/01/2019

It was my granddaughters first spa experience and she loved it. The facials we had were amazing and definitely the best I have ever had. We both came away completely relaxed and the afternoon tea was yummy. The only downside was the pool and changing area could do with revamp.

Christine 21/01/2019

Overall we had a lovely relaxing day, but would only say one thing about the treatment and this was the facial treatment wasn't really a facial, as when I've had this done before, you get creams put on your face, but it was really just a little massage to the face, and that was it. So I wouldn't of classed it as being a facial. Everything else with this Spa was amazing, pool was clean, staff were amazing, afternoon tea was brilliant. Would definitely want to go to other one, but one that include the facial treatments.

Lucy 09/01/2019

Great and wonderful experience.

Monica 09/01/2019

Linda 05/01/2019

All round pretty satisfied, all the staff were friendly and the massage was very good. Swimming pool changing rooms were a bit grubby. I enjoyed the day and would go back

Shaun 04/01/2019

Paul 03/01/2019

Afternoon tea was very poor sandwich and cakes were very dry wouldn’t have it again

Teresa 18/12/2018

They really did excellent on the afternoon tea in light of one of us have diary and wheat intolerances. Great facilities including the gym and swimming pool. The hot tub could do with an upgrade not powerful enough. The showers and changing rooms were fab. Staff were excellent The relaxation room is probably the best relaxation room I have been in Will visit again Ideally for couples so men don’t be afraid to go here

Jacqui 07/12/2018

Not impressed with this spa - poor layout with pool on ground floor and spa above , pool very shabby along with showers and changing rooms by pool , hotel guests and noisy children in pool so wasn’t relaxing at all - afternoon tea was poor quality and I couldn’t even order a drink it was tea coffee help yourself or water help yourself - only good thing were treatments , won’t be going again 🙁

Kelly 12/11/2018

Loved the spa very relaxing. Therapist was lovely and facial was lovely. Would have like a little more variety in the afternoon tea bit over all had a lovely time

Stacey 12/10/2018

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Overall Rating for this hotel

8.2

Very Good

(7 reviews)

Room Comfort

Quality of Bars & Restaurants

7.4

Location

8.0

It was a lovely getaway....not advised if you want city hotels with lots of nightlife... parts of the hotel needs a bit of an upgrade but in all loved the stay. The food could be better even though the menu food is better didn't really like the buffet...it was a great getaway and would go again

Very warm and comfortable. The SPA treatments was fantastic. The location, relaxation room, the environment was good for the mind. Will visit and recommend to family and friends.

Lovely facial, and food very good, but room could have been better had to complain as the room smelled of sewage coming up from the bathroom they did come and put something down all the drains, also air condition was not working

kate 12/12/2018

Hotel was lovely, nice a big, seating areas and well laid out but was freezing...as we walked around to the pool or restaurant we decided not to get changed as we were very cold and didn't want to take off our jumpers. The whirlpool we got to after dinner about 8.20pm but while sitting chatting, one of the staff members told us we had to leave by 8.45 as it took him a while to close up and turn everything off...we were very disappointed as it so peaceful and we all work so hard,we were enjoying the peace. The food was lovely..a buffet breakfast and a Chinese buffet sat evening, I spoke to the chef and he put out gluten free bread the next morning, however, after breakfast as we were walking out the restaurant my friend slipped on a mushroom and landed on her knee, was in pain and upset, non of the staff came after her and checked she was ok..she still has pain in her knee. When we first arrived,the bar served food, but the tables and menues were very grubby..we had to ask the waitress to bring cutlery and she looked unhappy as she slipped acroos in her shoes. All in all, not the best experience...the rooms were lovely and the food was nice...I think £9 for a glass of prosecco was a bit steep...I don't think I will be returning.

Jenny 20/11/2018

Room was so hot when we arrived, we had to open the windows to be comfortable then try and work out how to change the air conditioning unit! But our room was ready earlier than the 3 pm check in so that was great for us to unpack and get organised. Two spacious double beds in our family room were very comfortable although a little too soft for my liking, but that’s a personal preference. Although they knew we were a party of 3 as they provided 3 sets of robes and slippers, they only laid out towels for two people which was frustrating as I had to go and request another set.

Karen 27/10/2018

Groups of 6 or more?

Spa Retreat

Lazy Sunday Break - 60% OFF

Deluxe Overnight Stay

Two Night Spa Break

The Renew Spa Day - 40% OFF

Refresh Spa Day - Up to 35% OFF

Repair Spa Day

Spa Hideaway for Two - Up to 30% OFF

Revive Afternoon Tea Spa Day - Up to 30% OFF

Groups of 6 or more?

At a glance

Pre-Natal

Leisure Break Venue

Groups

Golf

Family Friendly

Location

Spa & Leisure

Hotel & Accommodation

Good

Very Good