Hollins Hall
A place where memories are made and relaxation is key, Hollins Hall is the perfect retreat for spending time with a group of loved ones, thanks to its ample space, stunning architecture and luxury comforts. Leisure facilities include a gym with cardio and free weight equipment, as well as wet facilities for chilling out poolside or chatting in the whirlpool. Well-respected spa brand Decléor is used for the spa treatments, guaranteed to leave you feeling relaxed and glowing.
Spa and hotel facilities
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At a glance
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Leisure Break Venue
The hotel is home to a range of leisure facilities and treatments although it is not a specialised spa destination.
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Accessible Spa
The hotel has an accessible spa area as well as parking, meeting spaces, and restaurants however the pool and leisure facilities have limited or no wheelchair access.
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Restaurant
The formal Heathcliff’s Restaurant comes highly recommended, while Zest Bar and Restaurant offers a brasserie-style menu.
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Scenic Location
The rural surroundings of the hotel provide idyllic walks or simply a place to enjoy the view.
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Golf Resort
The hotel is surrounded by its own 18-hole championship golf course including a large putting green, short game area, driving range and golf shop.
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Groups
The spa offers groups spa packages for up to 20 people with private dining also available.
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Family Friendly
Children are welcome at the hotel and to use the pool and facilities.
Spa & Leisure
Providing a complete leisure experience, Hollins Hall is home to a gym complete with cardio equipment and free weights, as well as a 20-metre pool, sauna, steam room and Jacuzzi.
Adding a touch of luxury, therapists are also on hand to provide treatments ranging from Jessica manicures and pedicures, to facials and body treatments using leading product brand, Decleor.
Hotel & Accommodation
Nestled on the hill above the Aire Valley Hollins Hall was formerly a Victorian family home dating back to 1878. Today the imposing country house provides the setting for four star accommodation on the outskirts of Leeds and Bradford with 122 rooms ranging from standard double rooms to junior suites with four-poster beds.
Breakfast and dinner are served in the hotel’s main restaurant, Heathcliff’s, or alternatively, light lunches and drinks are available in the informal setting of the Zest Bar and Restaurant which is open all day. For a more intimate dining experience there are a number of private dining rooms available for group bookings.
Location
Hollins Hill,
Baildon,
Shipley,
Bradford
BD17 7QW
Shipley, Bradford
Spa & Hotel Reviews
Condition of Spa
7.2 out of 10
Quality of Treatments
8.8 out of 10
Staff
7.8 out of 10
Quality of Food
7.2 out of 10
Quality of Facilities
7.0 out of 10
Value for money
7.8 out of 10
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On arrival it became clear that Spa Breaks had made the booking but not booked in the treatments therefore we nearly had to re arrange. Thankfully the therapist was amazing and booked in our treatments a little later that evening than we would have hoped but it was totally worth while. I had an amazing back massage and my sister had a very relaxing facial, thank you so much and for sorting Spa Breaks error out.
Facilities could do with an update. Children doing swimming lessons with parents sat around in normal clothing was off putting when trying to relax. I think they should not book in spa sessions whilst swimming lessons are on. Or when booking be given the option to book when there are no lessons. The massages were very good and the treatment rooms were lovely but could do with a larger relaxation area for after treatment.
There was only one therapist in that day so we had to have treatments consecutively and not at a time we would have chosen. Bath robes are tiny! Treatment room is right next to the excercise room and I could hear and feel the class going on next door throughout my treatment, especially the woman shouting loudly on a microphone. Could also hear it in the bar. Shame, because treatments were lovely. It was ok, but I wouldn’t rush back.
A week before our scheduled visit to the Spa we booked two back massage treatments at 12.30 & 1.00pm.
Confirmation e-mail confirms this:-Spa and Cupcakes Includes a choice of 1 x 25 minute treatment from: Back, Neck and Shoulder Massage, Discovery Facial, Manicure or Pedicure, cupcake and pot of tea and full use of the spa and leisure facilities.
Monday, 14 October 2019 at 12:30: 1 x 25 minute treatment for 1 person
Monday, 14 October 2019 at 13:00: 1 x 25 minute treatment for 1 person
On arrival at the Spa we were told that we were not booked in for those times. On further checking they said we should have been there at 11.00am and that the times for our treatment were not available. The staff were very helpful and eventually managed to get us both booked in for 1.30pm. Having arrived at 12.00noon that meant we had to wait around for an hour and a half, which rather spoilt our day.
NB The Tea and cupcakes were never offered, having waited around for so long we decided not to pursue this and went home.
We had a lovely relaxing time. The pool is a good size as is the jacuzzi. The showers are amazing. The changing rooms had 4 working hair dryers and was very clean. The staff were welcoming and pleasant. There was a calm atmosphere throughout and we came hope refreshed and relaxed. We want to visit again soon.
I arrived at Hollins Hall at the time and date booked only to b e told that no therapists were working that day and that their records showed that all customers had been telephoned and advised that all appointments had been cancelled. I did not receive any calls cancelling my appointment, had I received a call I would certainly not have wasted my time turning up. I was given no explanation as to why no therapists were working that day and just told I had to rebook. I am not at all happy with the situation and would not recommend.
Lovely polite and efficient staff. I had a facial and my mum had the back massage. Fantastic. Both treatments lasted about 25 mins. We then used the facilities and chilled on the loungers. Once dry and changed we went to the bar area to claim our cupcakes tea/coffee. Again lovely service professional service. If you want to have robes and slippers then it’s a £10 deposit each.
Very nice afternoon. Good location, pleasant, helpful staff and therapist, and delicious afternoon tea - with doggy bag! Our spa deal was a special offer which made it excellent value.
Only criticism would be the downstairs waiting area and changing facilities are rather tired, especially the showers, where screens between cubicles are no longer opaque...
What’s happened to hollins hall!
1. Reception and customer service was appalling...no explanation of package, communication on treatment or offer of robes.
2. Facilities... lockers broken, no glasses, towels stacked out of the bin, dryer broken, no bags for costume and toilets smelt of urine.
3. Girl doing the treatment was brilliant and deserves some recognition as she was the only person who did their job well.
4. Cupcake and pot of tea...girl was too busy on her mobile phone to acknowledge us. We had to go and remind that we were waiting for the cupcakes. Apart from another couple...we were the only ones in the restaurant. Cupcakes came out completely frozen and was offered for them to be microwaved. Then replaced with miniature frozen cakes.
What’s happened...this had probably been our 4 visit here and really dissapointed.
We had full use of the spa facilities from 9am so there was plenty of time to enjoy using the pool,sauna,steam room and jacuzzi before our treatments.The pool was a very good size with part roped off for swimming lengths. The jacuzzi was also large with powerful jets.We got complimentary coffee or tea and cake which was lovely. Our massages were excellent. We stayed in the spa for a while after our treatments then had a meal in the bar to finish a very relaxing day.Setting was nice with sun and light streaming in to the pool area.The day was perfect and excellent value for money as it included tea and cake and a massage.
Nice place and all. Went on a saturday with my partner, for whom the day was a birthday present, only to find there were swimming lessons in one third of the pool all day, along with an instructor calling to the kids constantly. Probabaly wouldnt have been as bad had the hot tub not been poolside. If the sound of lots of kids isnt your idea of relaxing i would check lesson times before booking.
The facilities were very well kept so no complaints there although afternoon tea left a little to be desired (the mustard spreader could do with going on a mustard spreading course so as not to apply english mustard to a sandwich as though it were mayonaise).
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