Located just outside the city, the Mercure Manchester Norton Grange Hotel and Spa is a welcome break known for its buzzing atmosphere. The spa and leisure facilities are very much geared towards the idea of total body treatment – so there is space to work out, with a large pool and gym to earn all those massages and body treatments you deserve.
Mercure Norton Grange Hotel and Spa
Only eight miles from Manchester and yet surrounded by landscaped gardens and with views of the Pennine Hills, a getaway at this hotel can be whatever you want it to be. Shopping, nightlife and sightseeing is all at your fingertips, but for some real relaxation, head to the hotel spa and enjoy some down time. As well as a gym, swimming pool and thermal suite, the spa has six treatment rooms where you can ease tension with a gorgeous Decleor body or facial treatment.
Mercure Norton Grange Hotel and Spa is now open and welcoming back guests.
Latest Government Advice
We are pleased to confirm that spas in England are now permitted to resume offering all treatments and facilities, excluding thermal facilities (for example sauna and steam rooms). Please check the details of your chosen spa package carefully as access to some facilities, including relaxation lounges, may be subject to restrictions. Please check local restrictions that may affect your destination and your home area.
Please ensure that you have a mask or suitable face covering with you, which must be worn at check in to your spa and hotel.
Spa Facilities; 1st October (provisional date). Steam rooms, saunas and hydro pool are closed until further notice.
Treatments; 1st October (provisional date). No facials until further notice.
from
£60
per person (min 2)
Overnight break
Special offer
Simply Escape Hotel Break
- One night in a double room
- Breakfast
- 3 Course Dinner
Please note this package does not include any spa / leisure facility use
from
£85
per person (min 2)
Overnight break
One Night Spa Reviver Hotel Break
- One night's bed and breakfast
- 3 course evening meal
- Use of the spa facilities (no sauna, hydro-pool or steam room until further notice due to government guidelines)
- Robe, towel and slippers provided
- 15% off treatments pre booked in the spa
Please enquire through our call centre if you require a twin room
from
£125
per person (min 2)
Overnight break
One Night Pamper Break
- One night's bed and breakfast
- 3 course dinner
- A choice of 1 x 25 minute treatment from:
- Mini Luxury Jessica Manicure
- Mini Luxury Jessica Pedicure
- Discovery Facial
- Spa Natural Signature Back, Neck and Shoulder Massage
- Robe, towel and slippers provided
- Use of the facilities after check in at 2pm (no sauna, hydro-pool or steam room until further notice due to government guidelines)
Please enquire through our call centre if you require a twin room
Please note prices will fluctuate during peak season
from
£125
per person
Overnight break
Triple One Night Pamper Break
- One night's bed and breakfast in a Family Classic Bedroom
- 3 course dinner
- A choice of 1 x 25 minute treatment from:
- Mini Luxury Jessica Manicure
- Mini Luxury Jessica Pedicure
- Discovery Facial
- Spa Natural Signature Back, Neck and Shoulder Massage
- Robe, towel and slippers provided
- Use of the facilities after check in at 2pm (no sauna, hydro-pool or steam room until further notice due to government guidelines)
Please note prices will fluctuate during peak season
from
£225
per person (min 2)
Overnight break
Two Night Pamper Break
- Two nights' bed and breakfast
- 3 course dinner on both nights
- A choice of 2 x 25 minute treatments from:
- Mini Luxury Jessica Manicure
- Mini Luxury Jessica Pedicure
- Discovery Facial
- Spa Natural Signature Back, Neck and Shoulder Massage
- Robe, towel and slippers provided
- Use of the facilities after check in at 2pm (no sauna, hydro-pool or steam room until further notice due to government guidelines)
Please enquire through our call centre if you require a twin room
Please note prices will fluctuate during peak season
Also available for 3 guests sharing a room
from
£30
per person
Spa Day
Thermal Experience With Lunch
- Includes light lunch
- Tea, coffee and snack on arrival
- Refreshments throughout the day
- Robe, towel and slippers
- Full use of the facilities (no sauna, hydro-pool or steam room until further notice due to government guidelines)
Upgrade to include a 60 minute Mud Rasul from £15 per person
from
£49
per person
Spa Day
Time For Me
- Includes choice of 1 x 25 minute treatment from:
- Discovery Facial
- Back Neck and Shoulder Massage
- Tea, coffee and snack on arrival
- Refreshments throughout the day
- Robe, towel and slippers
- Full use of the facilities (no sauna, hydro-pool or steam room until further notice due to government guidelines)
from
£69
per person
Spa Day
Refresh & Revive
- Includes a 25 minute Discovery Facial
- A 25 minute Back Neck and Shoulder Massage
- Lunch
- Tea, coffee and snack on arrival
- Refreshments throughout the day
- Robe, towel and slippers
- Full use of the facilities (no sauna, hydro-pool or steam room until further notice due to government guidelines)
from
£100
per person
Spa Day
Perfect Solutions
- Includes 1 x treatment choice of the following:
- 50 minute Signature Full Body Massage with 25 minute Discovery Facial
- 55 minute Decleor Signature Reset and Revitalise Facial with a 25 minute Back, Neck and Shoulder Massage
- Lunch
- Tea, coffee and snack on arrival
- Refreshments throughout the day
- Robe, towel and slippers provided
- Use of the facilities (no sauna, hydro-pool or steam room until further notice due to government guidelines)
from
£150
per person
Spa Day
Pure Indulgence
- Includes a 50 minute Signature Full Body Massage
- A 25 minute Discovery Facial
- A 55 minute Jessica Luxury Manicure
- Lunch
- Tea, coffee and snack on arrival
- Refreshments throughout the day
- Robe, towel and slippers provided
- Full use of the facilities (no sauna, hydro-pool or steam room until further notice due to government guidelines)
At a glance
-
Location
Eight miles from Manchester itself and 40 kilometres from the airport, the hotel is easily accessible, but benefits from its serene location outside the city centre.
-
Golf
The hotel is opposite Manchester’s 18-hole golf course.
-
Hotel Spa Venue
The hotel offers a comprehensive range of facilities, and treatments in four treatment rooms.
-
Family Friendly
With family rooms and children’s swimming times, this is a great option for the whole family. Teenage treatments are available on request.
Spa & Leisure
- Swimming Pool
- Sauna
- Steam Room
- Hydrotherapy Pool
- Relaxation Room
- Outdoor Hot Tub
- Rasul
- Dual Treatment Rooms
- Gym / Classes
- Car Parking
- Ice Room / Ice Fountain
Hotel & Accommodation
- Golf
- Restaurant
A four-star hotel with 81 rooms, the gothic architecture of the original structure is pleasingly countered by the clean lines and pared down palette of a very modern interior. An environment priding itself on its family-friendly versatility, there are family rooms and extra beds for children also available. Meanwhile, there are a couple of options for dining in addition to the 24 hour room service. The Grange Restaurant offers stylish formal dining, while the Pickwick Bistro proposes a more casual environment for lighter meals, snacks or simply an aperitif.
Location
Mercure Manchester Norton Grange Hotel and Spa,
Manchester Road,
Castleton,
Rochdale,
OL11 2XZ
Condition of Spa
Quality of Treatments
Staff
Quality of Food
Quality of Facilities
Value for money
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Our experience was only average, whilst we were at the spa maintenance work was in progress, lights not working in some areas and men working up ladders and walking in and out with buckets. The spa areas are in need of refurbishment and were average. The treatment rooms were good and the treatments and staff there was good. Overall average
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Staff are nice and friendly and I felt comfortable on my own. Disappointed the shutter was down on the pool as this made the area too hot 🥵 also the showers were red hot 🥵 otherwise the treatment was nice and the whole day was relaxing
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We really enjoyed our day, the therapists were great and all the staff were very helpful and polite. Round the pool in the thermal area was in need of some repairs ie ceiling and some tiles in the pool were missing so had to be aware of sharp corners but it didn’t alter our experience but would have made it overall 5 stars. I would still recommend highly.
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Treatment was fantastic.! Amazing neck,shoulder and back massage. Facilities great.
Felt clean, calm and relaxed when left. Hotel room lovely. Staff friendly and helpful. Looking forward to going again.
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My friend and I an excellent day at Norton Grange really relaxing very enjoyable.
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The spa staff were extremely helpful and friendly and the spa was everything I expected it to be. The Massage was amazing and the lady pinpointed areas of tension without me leading her to them. Really wonderfully relaxing afternoon.
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excellent day staff very helpful food very good
treatments really enjoyed Will be booking again
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Lovely spa. Treatments were great. Lots of different sections to the thermal area. Lunch was basic but more than fine. Surprisingly fairly quiet for a Sunday too. Only downside was it wasn’t very relaxing poolside due to noise from children but the thermal area was over 16s only so you could escape. Not much room for loungers though. I’d definitely go back.
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It was a wonderful day everything was perfect
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Had a great time at the spa and would like to go again. Many thanks to Jaques at Spa Breaks for helping us to organise it
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What a brilliant spa beautiful inside and staff so helpful and friendly.
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Absolutely loved our spa day. The reception, treatment rooms and lounge have been recently refurbished and looks wonderful. The staff were so friendly and made us feel very welcome. We had facials and a massage which were so relaxing. Tea, coffee, water and biscuits were complementary all day. Especially loved the open air Jacuzzi. Would go back in a heartbeat.
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Excellent back and neck massage , and facial , food good and likedbinclusion of ice room
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Treatments were lovely. Explained to staff member that greeted us that one of our group didnt like any of the food choices and would it be possible at all to buy something else and it was just a straight no! Even though they get the food from the restaurant next door. I was happy to pay extra.
We then went to the treatments which were lovely.
Refreshments were out however the cup was dirty. Lunch was nice.
Came to go into the spa facilities, went into the sauna and steam rooms. The water machine had no cups so had to get dressing gown on and go and buy water, it was stated that free refreshments throughout the day. Many people that were there the same day as us were also saying this and the fact that it was absolutely red hot on the pool sides so couldn't relax the same. Air conditioning should definitely be on.
Not enough loungers as soon as some came free people were diving on them there should be a no saving loungers policy. People had saved them and had gone for treatments or dinner etc and left their towels there for over an hour
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We had a lovely and relaxing day. Location/cleanliness etc. was great. Staff were friendly and helpful. Menu is a bit limited. Lunch was fine but later on in the evening if we wanted to order something to eat, it was again the same menu. Maybe a little variation would be nice. Have booked another day already and will definitely be coming again later on as well.
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Was charged twice. Told I hadn't paid when I had already paid at online booking
Supposed to have snacks available... I checked... told biscuits cakes and fruit
But by 12 when we went for a coffee... no clean mugs available. Just one pack biscuits and 2 oranges in back of fridge were left
Asked 3 times for biscuits for my mum... told no time to look for any
Tiling around jacuzzi shoddy
All the heat settings super hot. I nearly fainted after steam room... never a problem before
Massage good for me but my mum and daughters were done quick time
Booked the mud rasul. The member of staff who took us through it wasn't a therapist and clearly didn't know the process. He had to come back to tell us to switch it on....
Over all a poor service all around
Won't be back
And the lunch for £12 was a rip off
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Had a fab time.... would definitely recommend this spa and package to anyone looking for a relaxing day
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I had back massage the young girl who i had was smiley amd very polite her treatment of me was amazing and my back felt wonderful after she made me comfatable from moment we met which made my experience so much more relaxing..thanks
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Treatments were lovely and relaxing.
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We had a lovely relaxing day, despite renovations to complete the new spa it did not impact on us enjoying the day, however poolside I feel the areas could have been a bit cleaner & the beds/cushion look very tired.
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Arrived at Spa and was informed that the spa treatment times that had been pre booked had been changed. There were no managers around and had to insist that it wasn't acceptable. Eventually told that this had been sorted out. Public pool area really busy nowhere to sit and relax thermal suite ok again nowhere to sit. I pre ordered lunch and took an age to arrive the side order arrived 30 minutes after we had eaten even though I kept asking where my order was. Completely disorganized. Treatment was okay. Not a relaxing day at all I will not be going back as very poor. Staff on the desk were nice. Not what I would consider as a spa just gym with pools.
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Overall we had a lovely day. The treatments were excellent and the staff lovely. The disappointment was that work was starting to refurbish the spa and I wish that I’d known that before I booked. The refurb is needed. Food was limited in choice and wasn’t great in quality. I didn’t expect it to be put together in a plastic lunch box which reminded me of airplane food. We enjoyed the day but I wouldn’t return
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Bit disappointed with the spa day as the Norton Grange spa is under refurbishment and we didn’t get informed beforehand, I had a lovely massage which was spoiled by the sound of hammering and sawing in the next room.
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Absolutely loved it. Would 100% recommend. Will be joining as a member. Thank you to the lovely staff . Louise.
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Fantastic day! Staff extremley helpful, food delicious and facilities brilliant. Well worth the money
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Love this spa ,treatments, staff,refreshments, relaxation room,pool, loungers,amazing jacuzzi and choice of facilities. Nice and quiet on monday too.Wonderful chill out day xxx
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This spa is absolutely fantastic. We had an amazing time start to finish. The staff were great, friendly and attentive. The facilities were even better the expected. And the food in the restaurant after was just incredible! (special thanks to Bruno for taking care of us) Overall we had the best day and left feeling relaxed, refreshed and revitalised! We will definitely be recommending this spa to others and we can't wait to come back!
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We had a lovely day. The treatments were the highlight. Lunch was very disappointing!
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I arrived with my two daughters, we had a fabulous time. We used all of the Spa facilities, the pool and steam bath are lovely and so relaxing. All of the staff team are welcoming, helpful & friendly. We became more & more relaxed as the day went on. The food is delicious & filling & there are plenty of refreshments available throughout the day. We are so looking forward to our next Spa & will definitely go back to the Mercure Norton Grange Hotel.
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Lovely spa just a couple of small things let it down. Late starts to the treatments which were then slightly cut short. All the water coolers were broken. And the sauna wasn’t working on the final day.
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What a lovely day we had, reception staff were amazing! Facilities are great and treatments were excellent. I would highly recommend this hotel for a super spa day. Great lunch too, can’t wait to go again.
As with everything nothing is perfect...it could do with a deep clean as there were broken tiles, hair bobbles etc around the edge of the outdoor hot tub, and it could do with a paint touch up in areas.
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Friendly staff, lovely relaxing atmosphere
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Lovely day it was a birthday celebration for my daughter and we both loved the massage and facial. Highly recommend, very friendly staff and great facilities.
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Fantastic day thank you to everyone involved for making it such a great day.
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This spa trip was great, went with two friends for my 21st birthday. Extremely accessible by car from central Manchester and only took us 25 mins to get there. Annie was lovely helping me to book the spa. Staff were friendly on arrival. Clean facilities. Outdoor hot tub was very relaxing and a nice range of sauna rooms to relax in.
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Wonderful, very relaxing. The whole party was totally relaxed for our wonderful meal. Would definitely reccomend.
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On arrival we was greeted by a lovely man at reception who was very polite and gave us all rooms close to each other.the room was spotless and very nicely decorated beds eas comfy and room had iron hairdryer kettle and condiments provided as well as a mini fridge no complaints at all they thought of everything we had treatments each that was relaxing n spent day in there well equipped spa hot tubs sauna rooms etc..later we went down for 3 course meal which had plenty to choose from the catering staff wete super sweet nothing was a problem..as it was a hen do we all had drinks then all went and spent time in one of the rooms drinking and playing silly games and even though im sure we got a little loud at time no one complained and no one interupted us. The breakfast next morning had plenty to choose from and was able to help ourselves to any food juice hot drinks that we chose. Im so happy i chose norton grange for our venue and all 9 of us will definitely be visiting again
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We were disappointed with our stay as we booked thinking we would be getting a spa experience, though we found out that you had no bookings left for any treatments
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Disappointing for the price and when compared to other Mercure hotels we’ve stayed at.
We were put in a room adapted for wheelchairs so the sink was at almost knee level and bizarrely there was not a single towel rail or hook anywhere.
The set menu included in our spa break was hugely limited, a problem exacerbated by the fact various things we each selected were not available. We both had the prawn and avocado salad on the first night and it was a soggy wet pile of cheap, small, clearly just defrosted prawns wrapped in a sliver of cucumber with a couple of small slices of avocado. The £15 supplement for a £20 steak was, we felt, ridiculous.
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I added a extra person on and the twin beds turned into a double and a settee for my friend, the mattress was wafer thin and the quilt was like paper, not ones to complain though. We just made do with it.
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Couldn't have been a nicer stay, everyone enjoyed it, the staff were wonderful and thank you to the kitchen for adapting the menu for us. We were all so amazed with the service we received. Xxx will defiantly return.
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