United Kingdom England North East Northumberland

QHotels – Slaley Hall

From the moment you step into Slaley Hall, you’ll feel cocooned in a private escape where everything is laid on for your enjoyment and relaxation. Adrenalin activities are on offer, as is a game of golf, but if you’re looking for total rejuvenation in a tranquil environment, head for the spa. Here, you’ll discover a journey into relaxation, thanks to stunning facilities and a menu of decadent treatments designed to leave you feeling very special and incredibly pampered.

Spa Facilities

Pool
Hot Tub
Sauna
Steam Room
Relax Room
Gym

Hotel Facilities

Bar
Golf
Restaurant
Pet Friendly

Latest Government Advice

Spas in England are now permitted to reopen for spa days. Please note saunas and steam rooms are currently closed and guests may only attend with members of their household or support bubble until 17th May. Food and beverage facilities will be restricted to takeaway or outdoor seating, where available, until this date.

From 17th May, spas and hotels will reopen for overnight spa breaks. Remaining facilities will be permitted to reopen, food and drink can be consumed inside and guests will be able to meet in a group of up to 6 or with 1 other household.

Once spas have reopened certain facilities may require pre-booked slots or remain closed. We advise checking package details carefully at time of booking.

Spa facilities: the steam room will be closed until further notice.

Restaurant: the bar areas and restaurants will close at 10pm. All food and drinks will be table service only and will be up to a maximum of 6 people.

Spa Breaks (5)
Spa Days (6)

Latest Government Advice

Once spas have reopened certain facilities may require pre-booked slots or remain closed. We advise checking package details carefully at time of booking.

Spa facilities: the steam room will be closed until further notice.

Restaurant: the bar areas and restaurants will close at 10pm. All food and drinks will be table service only and will be up to a maximum of 6 people.

Two nights' bed and breakfast
28 allocation towards dinner on 1st night
A choice of 1 x 50 minute treatment on 1st day from:
- Revitalising Ritual
- Rebalancing Ritual
- Relaxing Face & Back Ritual
- GELeration Hand Ritual
- GELeration Foot Ritual
Plus a choice of 1 x 25 minute treatment on 2nd day from:
- Shoulder, Neck and Scalp Massage
- Express Facial
- Invigorating Foot treatment
- Salt and Oil Scrub
- File and Polish for Hands
- Files and Polish for Toes
A Bottle of Pink Fizz in your room on arrival
Robe and slippers provided
1 hour use of the pool, which needs to be booked prior to arrival (subject to availability and government restrictions)

20% off additional spa treatments pre-booked Sunday - Friday

Two nights' bed and breakfast
28 allocation towards dinner on 1st night
A choice of 1 x 50 minute treatment on 1st day from:
- Revitalising Ritual
- Rebalancing Ritual
- Relaxing Face & Back Ritual
- GELeration Hand Ritual
- GELeration Foot Ritual
Plus a choice of 1 x 25 minute treatment on 2nd day from:
- Shoulder, Neck and Scalp Massage
- Express Facial
- Invigorating Foot treatment
- Salt and Oil Scrub
- File and Polish for Hands
- Files and Polish for Toes
A Bottle of Pink Fizz in your room on arrival
Robe and slippers provided
1 hour use of the pool, which needs to be booked prior to arrival (subject to availability and government restrictions)

20% off additional spa treatments pre-booked Sunday - Friday

One night's bed and breakfast
£28 allocation towards dinner
A choice of 1 x 50 minute treatment from:
- Revitalising Ritual
- Rebalancing Ritual
- Relaxing Face & Back Ritual
- GELeration Hand Ritual
- GELeration Foot Ritual
1 hour use of the pool, which needs to be booked prior to arrival (subject to availability and government restrictions)

Special group offers available for 8 or more people

Two nights' bed and breakfast
£28 allocation towards dinner on both nights
A choice of 1 x 50 minute treatment from:
- Revitalising Ritual
- Rebalancing Ritual
- Relaxing Face & Back Ritual
- GELeration Hand Ritual
- GELeration Foot Ritual
Plus a choice of 1 x 25 minute treatment from:
- Shoulder, Neck and Scalp Massage
- Express Facial
- Invigorating Foot treatment
- Salt and Oil Scrub
- File and Polish for Hands
- Files and Polish for Toes
1 hour use of the pool, which needs to be booked prior to arrival (subject to availability and government restrictions)

Price is based on 2 people sharing a room. Please note it is a from rate and may fluctuate.

Special group offers available for 8 or more people

One night's dinner, bed and breakfast
A choice of 1 x 50 minute treatment from:
- Revitalising Ritual
- Rebalancing Ritual
- Relaxing Face & Back Ritual
- GELeration Hand Ritual
- GELeration Foot Ritual
2 course lunch
2 cocktails per person

Price is based on 2 people sharing a room. Please note it is a from rate and may fluctuate.

Minimum of 8 people, maximum of 20 people

A choice of 1 x 50 minute treatment from:
- Revitalising Ritual
- Rebalancing Ritual
- Relaxing Face & Back
- GELeration Hand Ritual
- GELeration Foot Ritual
Robe, towel and slippers provided
1 hour use of the pool, which needs to be booked prior to arrival

A choice of 1 x 50 minute treatment from:
- Full Body Exfoliation and Back Massage
- Express Facial with Scalp and Foot Massage
- Aromatherapy Back Massage with Face and Scalp Massage
- Geleration Manicure
- Geleration Pedicure
Light lunch
Robe, towel and slippers provided
1 hour use of the facilities

A choice of 1 x 60 minute treatment from:
- Full Body Exfoliation and Back Massage
- Express Facial with Scalp and Foot Massage
- Aromatherapy Back Massage with Face and Scalp Massage
- Geleration Manicure
- Geleration Pedicure
Light lunch
1 hour use of the facilities

A choice of 1 x 50 minute treatment from:
- Full Body Exfoliation and Back Massage
- Express Facial with Scalp and Foot Massage
- Aromatherapy Back Massage with Face and Scalp Massage
- Geleration Manicure
- Geleration Pedicure
Afternoon Tea with glass of bubbly
Robe, towel and slippers provided
1 hour use of the facilities

80 minute ELEMIS Back, Face and Scalp treatment
Light lunch with glass of bubbly
Robe, towel and slippers provided
1 hour use of the facilities

A choice of 1 x 110 minute treatment from:
- Couture Touch treatment
- Couture Touch and Deluxe Manicure/Pedicure combo
Light lunch with glass of bubbly
Robe, towel and slippers provided
1 hour use of the facilities

At a glance

Activities

As well as three walking routes around the estate and a map at the concierge desk, guests can take part in activities including 4x4 off-road driving and clay pigeon shooting, quad biking, segway safaris, mud runs and archery.
Groups

The hotel welcomes groups of friends and hen parties, with activities including a popular ‘Girls’ mud run’, and upgrades including private dining in the Whisky snug and feature function rooms.
Hotel Spa Venue

Slaley Hall is the largest resort in the north east, and as such has a wide range of facilities and treatments available in the leisure club, a wealth of sporting activities throughout the grounds as well as a variety of accommodation options including rooms, suites and lodges around the estate - perfect for families, groups of friends, and accompanying dogs.
Golf Resort

In rural Northumberland, Slaley Hall is surrounded by 1000 acres of bucolic landscape as well as the hotel’s two golf courses.

Spa & Leisure

Pool
Hot Tub
Sauna
Steam Room
Relax Room
Gym
Parking
Dual Treatment

Set amidst a beautiful landscape including the hotel’s own golf course, the leisure and health club facilities at Slaley Hall have a full range of facilities for spa goers, including a 20-metre swimming pool, sauna, steam room, Jacuzzi and luxurious relaxation room for those who have opted to have spa treatments. The health club also features a fully equipped gym with various classes taking place throughout the week, including a monthly morning boot camp, Pilates classes and yoga experiences. As this is the largest resort in the north east, you can choose from many things to do in addition to time in the spa, ranging from 4x4 off-road driving and clay pigeon shooting to quad biking, segway safaris, mud runs and archery.

All guests on a spa break can relax by the poolside or in the spa’s dedicated pool side relaxation area where there is a juice and snacks bar, or even a glass of champagne waiting for you. There are also nine ELEMIS treatment rooms including a couples Luxe Dual room should you wish to upgrade your experience. There is also a range of ELEMIS treatments available including signature classics such as a back, neck and shoulder massage; and a dedicated nail bar where you can relax and be pampered.

Hotel & Accommodation

Bar
Golf
Restaurant
Pet Friendly

Slaley Hall is set in 1000 acres of countryside just 30 minutes from Newcastle. With 141 bedrooms on site as well as luxury lodges, there is accommodation for couples, families or groups of friends. Meanwhile for that extra special treat, book into their 'VIQ' bedrooms and benefit from a Bose sound system, Sky TV package, fluffy bathrobes and slippers, complimentary snacks and complimentary mini bar to enjoy your stay in style.

When it comes to dining there are two dedicated restaurants at the hotel; the Claret Jug or Hadrian’s Brasserie. If you want to upgrade your stay from a spa lunch to an afternoon tea experience, they also have their own afternoon tea room, Dukes. In the evening, groups can also upgrade to private dining in the Whisky snug and feature function rooms.

Location

Slaley Hall Hexham Northumberland
NE47 0BX

spa reviews
hotel reviews

Overall Rating for this spa

8.8

Overall Rating for this spa

Very Good

(92 reviews)

Condition of Spa

8.6

Quality of Treatments

9.2

Staff

9.2

Quality of Food

8.2

Quality of Facilities

8.4

Value for money

8.8

Filter by:

Excellent
Very good
Good
Average
Poor

10.0 Excellent

Absolutely no concerns, had an amazing time.

Jenni 06/10/2020

8.0 Very Good

The spa therapist was very thorough and explained everything and the treatment was good, the experience would have been enhanced had the bed and towels been warmed as was the room next door where my husband had his treatment. Because of Covid only the pool was available and it was cold.

Pauline 25/09/2020

6.0 Good

Enjoyed but at poolside the drinks were all instant and no healthy treats

Maureen 14/03/2020

6.0 Good

The spa treatments were amazing but everything else fairly poor. Pool was cold and no option to get hot drinks as the coffee machine was broken. We had a spa and stay we checked in day one and had our treatment. Day two checked out the hotel at 11 went to the spa and was told no access to spa now even though our lunch wasn’t until 1.30 and we were told we had full use for the two days. Worst spa break I have ever been on

Gemma 28/02/2020

10.0 Excellent

The food was ok for the light lunch, the reason I give it a 3 is my wife has sea food allergies and nut allergies and there were no labels to state this. and 2 out of 3 dishes had nuts and sea food in, How ever the evening meals were beautiful. 10/10 for the food quality and waiting staff.

Stephen Mc 27/02/2020

10.0 Excellent

The spa was lovely and me and my mam had a really nice relaxing day, only thing I would suggest is more loungers around the pool. The treatments were amazing, we opted for the fit for business back, leg and foot massage. My therapist was called carol (I think) and she was lovely start to finish, she made me feel comfortable with her straight away and listened to what like of massage i was after and i felt so relaxed after. However my mam had a lady called Ashleigh and didnt enjoy her massage as much as she was very rough even after telling her she wanted it gentle as she had problems with her back the previous year. However, this hasn't put her off and we will definitely return. We had light lunch with our package and all of it was beautiful, we were expecting a sandwich so we were pleasantly surprised on what was offer. We both had tomato soup, pie and mash and then the cheesecake and it was all amazing. Thanks for an amazing day.

Shannon 26/02/2020

10.0 Excellent

Spa was amazing so relaxing. Cannot comment about the food in the spa as we did not eat there. Would highly recommend it.

Lynne 04/02/2020

10.0 Excellent

The treatments were very good and the spa however the day we were there it was quite busy And not enough beds to go around, however there was chairs

Lynda 01/02/2020

6.0 Good

Overall was good, got there early and got our beds then we went for treatments which were good but then came back and our towels had been removed and there was no where to sit, asked the lady where can we sit and she just advised to put ya towels on the windowsill and go in the pool which is quite rubbish when ya pay 140 quid for the day. Food was nice and the facilities were nice too. Also we paid for milkshakes which were awful and then got charged more than what the board prices said, it was only 40p however this just looks unprofessional. Would come back however would try other places first.

ethan 30/01/2020

10.0 Excellent

Enjoyed my facial really relaxing

Helen 06/01/2020

6.0 Good

After a very positive experience the year before we booked again....the day we arrived we were treated brilliant by all staff who were very helpful and friendly treatments were excellent. The next day was a different story the lady on desk at spa was very abrupt in her manor boreding on bring rude when I asked for a towel at 10am she asked if I was leaving the hotel that day when I replied yes she told me to sign and that I had to leave the spa at 12 and she would be round to check to make sure we did.....we were on the understanding that (we were able to use the spa till 3pm as we did the previous year and the only change was that lunch wasn't included) when I told her this she said no you have to be out by 11, again very abrupt. We as a group spoke with the duty manager, who was very friendly but had explained that they were busy that day so we would be unable to stay and also that the policy had changed 10 month (February) before...no one told us that when we booked in May. We told him that we'd been offered treatments albeit at the time of booking for the Monday but the manager said your Spa day is the day you have your treatment on....which doesn't explain us being offered half on Sunday and half Monday which would have totally split the group. 4 of the party decided to just leave earlier however the rest couldn't because of a mini bus being booked.... He told us that the spa manager said the best she could do was let us in till 1pm as they were so busy and only 6 were using Spa. 2 said they would sit at table in bar area within spa. The 2 at bar were at first stopped and again spoken to very abrupt asking age of my friends daughter who was 16 and had been in all day the day before. The other 6 were in a quite empty Spa and very disappointed to leave the empty Spa at 1pm. Very disappointing experience this year from last year or maybe just the Monday

Claire 03/01/2020

8.0 Very Good

Anna 02/01/2020

10.0 Excellent

Absolutely loved my spa day as soon as we got there everything went really well from our welcome at reception ,staff in spa area ,lunch and then had a relaxing wonderful massage by Donna and my daughter had brilliant massage from Hollie . Extremely good value for money cannot wait to return . Lynn

Lynn 25/12/2019

10.0 Excellent

Excellent day in warm friendly relaxing surroundings The staff were welcome from first point of contact and throughout our visit carefully explaining each stage Privacy high on the agenda and the therapist who gave me my treatments was very courteous and professional, I felt I was in capable hands and certainly felt refreshed and relaxed following this The swimming pool and spa were excellent and there was plenty of appropriate seating around the pool One small criticism is about the showers and toilets which I feel would benefit from some upgrading The shower temperature was not consistent and alternated between very cold and very hot However all in all an excellent day and good value for money I would certainly visit again May I just add that in the spring and summer the grounds are beautiful and there are lots of wonderful walks

Mrs Margery 13/12/2019

8.0 Very Good

We arrived at 11.0 and managed to get into our room immediately the staff on reception were polite and friendly and the spa reception too. Treatments were relaxing and apart from the girls not introducing themselves we enjoyed it very much. The light lunch and breakfast weren’t great but the evening meal we paid for was good , drinks were a bit pricey

Pam 07/12/2019

10.0 Excellent

I went with my daughter for a spa day and had a lovely time. We really had an enjoyable day all the staff were friendly and helpful

Sandra 18/11/2019

10.0 Excellent

Spent a relaxing, enjoyable couple of hours in the spar before having a tasty light lunch in the restaurant. The pool is a nice temperature and long enough to have a proper swim and we enjoyed the steam room. The changing rooms are well equipped with decent showers, shampoo, conditioner and hairdryers.

Ann 14/11/2019

10.0 Excellent

Great staff very enjoyable day

Margaret 09/11/2019

8.0 Very Good

Excellent service and treatments at the spa the only thing that soiled it was that there was children in the pool. It's hard to relax when there is children running around when you want to get away and relax.

Tania 05/11/2019

10.0 Excellent

Treatments were exceptional. Everyone in our group commented they were the best treatments they have had. Spa package was very good value for money.

Annelise 04/11/2019

8.0 Very Good

Julie 03/11/2019

6.0 Good

We enjoyed our day at the spa overall, although the facilities could do with updating. The treatments were enjoyable, however we felt that the time where therapists were getting oils etc could have been more smoothly achieved, rather than clunking around. The light lunch was delicious, although there wasn't a great deal to choose from. The lack of showers by the poolside made things awkward as we kept having to go back into the changing rooms before using different facilities. One aspect we were unhappy with was the amount of children running around and screaming. We ourselves have a young child and had purposefully booked a spa day to relax and unwind. I’m not sure we managed to achieve this with all the chaos of children jumping into the pools and the lack of seating meant we were often stood around. We actually left earlier than planned because there was nowhere to sit and we felt like we were at a water park with the amount of children. We were bought this present as a gift, however if we had paid for it ourselves I would have complained.

Sam 01/11/2019

8.0 Very Good

The staff at the spa where very friendly and professional, always on hand to help with an queries and make the day enjoyable in anyway. Our stay was during half term so the facilities where quite busy, but still had a relaxing time as the pool area and other relaxation rooms where spacious enough to accommodate the guests the spa had.

Alice 01/11/2019

10.0 Excellent

Everyone & everything was perfect in the spa , choice of treatments really good , had my treatments with Emma & she was brilliant, others had different girls but all said it was amazing

Linda 31/10/2019

10.0 Excellent

Lee 03/10/2019

8.0 Very Good

The spa is set in a stunning part of the country, and we were welcomed in by a nice member of staff and explained our day, on entrance to the changing rooms these were untidy, and communal changing was the only option, the pool area was lovely and quiet and nice to chill, we then went for our treatments which were lovely and relaxing. After we were told we could go for our afternoon tea, and could go in our robes as others did, but we didn’t realise we had to walk to the other side of the hotel through reception in them, I would have preferred to get dressed, we were shown to our table which was lovely over looking the grounds, but then we were told we were to have the bog standard afternoon tea (not worded very well by our waitress) and it didn’t include a glass of fizz like it said on my gift voucher so we didn’t have any shame.

kristy 01/10/2019

10.0 Excellent

rally friendly staff and great facilities

David 23/09/2019

10.0 Excellent

The whole spa experience was very relaxing. If anything the pool area was a little disappointing as we felt it was a bit dated but that did not detract from the wonderful friendly therapists who couldn’t have been more helpful.

Sue 22/09/2019

6.0 Good

sarah 20/09/2019

8.0 Very Good

Christie 19/09/2019

8.0 Very Good

Caroline 15/09/2019

8.0 Very Good

Diane 02/09/2019

10.0 Excellent

From the moment we entered the door the staff were fabulous and attentive. The Spa Day had been purchased as a birthday gift for myself and a friend. Will certainly treat myself to one of these days in the future. I felt totally pampered and relaxed after my facial and massage. Enjoyed the pool facilities too. Only point I will make is as we drove through the entrance the clumps of cut grass lying all over the side verges did not looked awful compared to the rest of the immaculate grounds. That was my first impression and they say they count.

shirley 30/08/2019

6.0 Good

Brilliant

Paul 28/08/2019

10.0 Excellent

Lovely spa and treatments

Jenny 28/08/2019

6.0 Good

See earlier commdnts

Geoff 26/08/2019

10.0 Excellent

The staff were lovely and made you feel comfortable and welcome. tge facilities were lovely and was extremely happy with the treatments will definitely return

Sharon 25/08/2019

10.0 Excellent

The spa and treatments were excellent all staff helpful and knowledgeable. The spa area (pool ect) were lovely only downside was the hot tub wasn't hot! We did ask and staff said there was a problem but nothing they personally could sort but otherwise clean and relaxing.could do with more than 1 changing room in the changing room as people were queuing to use it. Light lunch was very disappointing and my daughter actually didn't have anything and I had a Luke warm tasteless wrap. Personally I think an option to have the light lunch and to see menu in advance as when I rang to enquire what would be available for vegetation was not on the menu or even an option.

Tracey 15/08/2019

2.0 Poor

David 15/08/2019

8.0 Very Good

Excellent spa however my treatment should have the option of the salt scrub being showered off and I was given a treatment room without a shower. Small detail that could easily be improved.

Linda 14/08/2019

10.0 Excellent

Had a brilliant spa day. Massage was fabulous and food was delicious. All the staff we met were excellent.

Craig 08/08/2019

10.0 Excellent

As a group of ten ladies we were all treated to luxury spa treatments by experienced staff and were made very welcoming and comfortable. Spa facilities were very good and would recommend this hotel.

Sandra 09/07/2019

10.0 Excellent

Staff very welcoming and helpful. So relaxing

Tess 07/07/2019

10.0 Excellent

We had a lovely day at Slayley Hall very relaxing, the light lunch was very good light 3 course meal. After we left the spa we had a drink in the Hotel which finish the day off nicely.

Lynn 05/07/2019

10.0 Excellent

Was for my wife's birthday, she said it was the best spa she has been too,

Lee 28/06/2019

10.0 Excellent

👍👍👍 fantastic couldn’t fault anything 😁😁😁😁😁😁

Judith 29/05/2019

10.0 Excellent

Lindsay in the spa was fab! We were emailing a week before and she was really organised and efficient, it was lovely to meet her on the day. Donna was the lady I had my treatment with who was brilliant I felt very relaxed and looked after :) great spa we will be coming back :)

Katie 21/05/2019

10.0 Excellent

Our wives really enjoyed their spa day. My wife is 31 weeks pregnant and they facilitated her needs nicely. Thanks again.

Ben 20/05/2019

10.0 Excellent

Staff made us feel welcome and at ease creating a totally relaxing day The treatments we had were faultless

David 10/05/2019

10.0 Excellent

1st class

Nick 03/05/2019

10.0 Excellent

Susan 01/05/2019

10.0 Excellent

Margaret 30/04/2019

10.0 Excellent

Rebecca 22/04/2019

10.0 Excellent

The changing rooms were a bit rusty but the over all spa was lovely! The staff were nice and friendly! A bit more info before arriving at the spa would have been nice as we werent sure what time we could enter the spa as we felt rushed when we got there we couldnt check in until 3 and our treatments were at 5 meaning little time to settle in and enjoy the facilities... not exactly a spa day in the end.

Chloe 20/04/2019

10.0 Excellent

We had an absolutely fantastic day from start to finish. The customer service we received from Emily from spa breaks.com was fantastic I will 100% be booking another spa day again very soon through yourselves. It was great value for money, the food, treatments and facilities were to a very high standard.

Sarah 20/04/2019

10.0 Excellent

We all absolutely loved the whole Spa experience. We all had 2 pre booked treatments and 2 of us even managed to book an extra treatment each unfortunately they were very busy and didn't have availability for us all to have one but will know that in the future we probably need to prebook extra treatments too. The choice and value for money of treatments was fabulous. The light lunch was fantastic and exceptionally good value too. Definitely will be booking again.

Glynis 18/04/2019

10.0 Excellent

As per hotel review

Ann 16/04/2019

10.0 Excellent

Robert 13/04/2019

8.0 Very Good

See the other

Angela 03/04/2019

4.0 Average

The booking process with Sophie Bonwick was fabulous she couldn’t do enough for me, I was updated via emai in relation to the booking & occasionally called when nessasary.The spa day it’s self well! ( my hen part was held there only last June so had fond memories if a fabulous time great spa service and food) however this time was a polar opposite. On the Friday prior to our visit I called the hotel & asked would I need booking confirmation with me I gave my name etc the gentleman assured me they had everything they needed “ it’s a very casual affair just turn up st the spa have your treatments & lunch will be served when your ready you can go to lunch in your gown” so I had printed off booking confirmation but didn’t take it after what I’d been told on the phone. On arrival at the spa I gave my details & my friends ( the day was a 30th Birthday gift for my friend) the member of staf said yes we have you here however I need your booking confirmation. I explained I didn’t have a print out and told her if the conversation I’d had with her colleague Friday. She said no I need a copy emailing to us. So I spent the next 15 minutes trying to find the emails frantically on my phone as my battery was slowly dying having used sat nav on the journey here. I went back to reception & explained I was struggling then to be told “well if you can’t find it you can’t have your spa day” my stress levels were in panic mode then having paid £200 for the day and having my friends waiting wasn’t a nice position to be in. As a last hope I called Sophie in spa breaks Hq who answered straight away & without hesitation emailed me the information right away. Phew! I could now relax or so I thought.....Our treatments were booked for 11,12 & 1 pm giving us the opportunity to enjoy the facilities so we thought. However the pool area had very few beds available non of which were together so we ditched our gowns & enjoyed the jacuzzi etc. Nicola ( birthday girl was to have her treatment first) we were all told to show up at the relaxation area 5 mins before treatments.. Nicola was still sat waiting at 12:20 as the staff member kept shouting Vicky instead of Nicola & then proceeded to talk throughout the treatment! Not so relaxing. Tammys seemed to go without a hitch fortunately. And that brings me to my own treatment ( I’d not had a spa or treatment since my hen party so this day was much needed) I went to the relaxation room at five to one and waited for my therapist the room filled up people dispersed and a chap walked in so I asked him the time.. 1:20 he said! Hmmm I’d been sat waiting 25 minutes at that point so popped to spa reception and explained the booking was for 1pm. I was then told nooo the therapist went on her dinner at 1 so she won’t be back till 1:30! I asked why I hadn’t been informed of this at any point to be told oops I should have said this morning. Great I thought as I then had to go break it to my friends lunch would now be after 2:30. No space to cont

Fay 27/03/2019

10.0 Excellent

Lovely day at Slaley hall. Well looked after.We enjoyed our lunch plenty of choice. Complementary iced drinks and fruit. Enjoyed my 2 treatments Lucy mvery friendly and informative. I highly recommend...

Christine 22/03/2019

10.0 Excellent

Very relaxing day , really enjoyed the treatments and would return for another spa day

Jane 19/03/2019

4.0 Average

The therapists were good at explaining the treatments and benefits you should achieve. A big thank you to Mandy

Susan 27/02/2019

10.0 Excellent

A Very nice Spa with all the treatment you can get with friendly staff which are very good at there job . A ideal place for just a afternoon tea and some treatments well worth the money .

Mr Paul 25/02/2019

8.0 Very Good

Very relaxing Spa, rooms were all lovely, staff very pleasant, full explanations given of the treatments so you could make an informed choice and the treatments I had were a good choice! Facial included scalp and eye massage (upgrade) and the neck shoulder and back massage.

Louise 24/02/2019

6.0 Good

I was really disappointed with my treatment. My friend and I both chose the same, but had completely different experiences. I complained about it straight after but found the staff unhelpful and uninterested. Such a shame as the spa package is really good value, but it spoiled my whole experience as the treatment was the thing I was looking forward to the most.

Karen 24/02/2019

8.0 Very Good

Worth the treatment very nice, though it should have been 55 minutes, from collecting me 5 mins late and finishing 5 mins early plus talking to me about the products for 10 mins I only actually had 35 to 40 mins so I was disappointed at the shortness of the treatment.

Loraine 23/02/2019

8.0 Very Good

Had a great time. The treatment was not perfect but ok.

Akram 23/02/2019

10.0 Excellent

Had a overnight spa break which was wonderful. Great staff, beautiful setting, wonderful food. Spa itself was very relaxing. Will definitely return.

Elaine 18/02/2019

10.0 Excellent

We had time to discuss our treatments and what we wanted to achieve from them. The staff were lovely and the treatments were so relaxing. It was great that we had a private room with mood music. The pool was big enough to swim and there was a sauna and steam room. Great day!

Clare 15/02/2019

6.0 Good

The spa treatment was good. The pool area was over run with children, do not overly relaxing. There is a spa relaxation room you can escape to.

Claire 12/02/2019

10.0 Excellent

Staff were very helpful and I enjoyed getting my nails done .

Liz 05/02/2019

10.0 Excellent

The treatments were amazing and the added on we had were very good value for money. We had Prosecco in the spa which was a bonus as you could relax and enjoy the stay!

Claire 27/01/2019

10.0 Excellent

The spa treatments and staff were amazing.

Jan 25/01/2019

10.0 Excellent

Great relaxing time

David 25/01/2019

10.0 Excellent

Excellent day. Lovely pool and jacuzzi. Well worth a day out.

Linda 20/01/2019

10.0 Excellent

Victoria was amazing took out all the knots in my back felt like a new woman 21 again !!!

Susan 16/01/2019

8.0 Very Good

Treatment's and therapists very good. Spa very busy, not a very relaxing experience, limited loungers available. But overall very good.

Glyn 15/01/2019

6.0 Good

Lesley 14/01/2019

10.0 Excellent

Angela 05/01/2019

10.0 Excellent

Spa was beautiful staff again very friendly and attentive Spa a little tired in some areas but nothing major and certainly didn't affect our stay

Claire 01/01/2019

8.0 Very Good

Treatments were good but spa needs an update

David 20/12/2018

8.0 Very Good

Visited on a Thursday with my mother. Staff were knowledgeable and helpful. Facilities were well maintained. Directions from Spa to restaurant was confusing so spent a lot of time wandering around getting lost. Food and restaurant service was excellent.

Mandi 25/11/2018

8.0 Very Good

Massage was wonderful, one of the best I have ever experienced Mandy very friendly and so good at her job. I upgraded to hot stones and it was worth it. Felt great afterwards. Good choice of food but hot selection all just luke warm. Changing rooms tired, needs updating but thought pool jacuzzi, sauna and steam room all good. Overall enjoyed experience and thought it was worth the money

Rona 24/11/2018

10.0 Excellent

Trevor 19/11/2018

8.0 Very Good

Wonderful! Who wouldn’t enjoy these luxurorious surroundings A tad disappointed with treatments, eg. leg/foot massage- only front of legs & feet treated & not side/back of legs or toes Scalp massage just concentrated on anterior part & not full head Back neck & shoulder massage neck hardly touched☹️ ESPA products to purchase very expensive Staff very pleasant

Fiona 16/11/2018

8.0 Very Good

My trip to the spa was off to a rocky start when the staff rang me as I was on route to ask me to move my treatment time due to staff sickness. This was quickly worked out by the time I arrived which was lovely and not too much of a problem. I did find the choices at the pool side bar a little poor and overly priced for what it was also staff were pretty slow in serving and I have to say it wasn’t down to a rush as at one point I was the only person at the bar and waited a good while before anyone attended to serve me. The treatment in itself was absolutely devine I upgraded my treatment when I arrived and added hot stones to my massage and it was heaven Mandy was fabulous, courteous, polite and really took on board what I needed and explained anything I couldn’t have due to illness or previous illness she was absolutely amazing and made my whole experience worth the money. My only other downside to the day was after the treatment when I attended for lunch the waiting staff did not seem to know much about what was going on or anything about my booking which made it a little uncomfortable and a little embarrassing standing in front of all the other guests that were present trying to explain exactly what you had purchased and what you should be receiving. We finally got to the bottom of it and I was directed to my table where I had my afternoon tea I would have to say I think the scones were definitely the best part of it and I most certainly was not offered my glass of bubbly as stated on my booking which I think again is a disappointment. However given all of this and I know the review in itself is not fabulous I would attend again for the treatment alone.

Ali 16/11/2018

10.0 Excellent

I had my treatments with Ashley. She removed most of my knots in my back which was exactly what I wanted. She then did the facial and I nearly fell asleep it was that relaxing. Spa facilities were clean and brilliant. Could do with cracking down on people reserving beds. We never managed to get one as people reserved them with towels on.

Olivia 15/11/2018

8.0 Very Good

My daughter and I enjoyed our massages and the lunch was more than we anticipated, a good choice of light bites. The pool was on the warm side for myself though I like a good swim and understand it is more for dipping in and out. Would definitely recommend.

Linda 07/11/2018

10.0 Excellent

I loved that the spa had a slide!!!

Charlotte 06/11/2018

10.0 Excellent

Very efficient staff, massage was bliss.

Janet Mac 26/10/2018

10.0 Excellent

This spa break was a treat for my sister prior to her wedding. The treatments we had were lovely and the therapists couldn’t have been nicer. The pool area has a lovely feel to it.

Fiona 22/10/2018

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Overall Rating for this hotel

8.6

Overall Rating for this hotel

Very Good

(57 reviews)

Staff

9.2

Room Comfort

8.8

Quality of Bars & Restaurants

8.2

Location

9.6

Quality of Facilities

8.8

Value for money

8.8

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10.0 Excellent

We had a wonderful time at slaley hall. The staff were very kind. The food was delicious. The pool and treatment were absolutely amazing. Highly recommended this Hotel.

Jenni 06/10/2020

8.0 Very Good

The chairs in the bedroom were very shabby as is some of the carpets in the corridors. My husbands sirloin steak was tough and to offer one slice of bacon for the full English breakfast is not comforting. The other food offerings were OK. The hotel grounds are beautiful. The staff did a wonderful job coping during this difficult time and should be congratulated

Pauline 25/09/2020

4.0 Average

For a four star hotel I was disappointed the hotel is in a state of disrepair holes in the carpets and sofas in the bar. We couldn’t eat the breakfast as it was that over cooked and the same with the light lunch purely disgusting would not recommend

Gemma 28/02/2020

10.0 Excellent

My wife and I had an amazing time at Slaley Hall, This was a gift for my wife, and it was amazing value for money, Staff were very friendly, the facilities were excellent, rooms where perfect. nice and spacious, and beds were comfortable. the only thing for me was the pillows where to soft.

Stephen Mc 27/02/2020

10.0 Excellent

The accommodation, staff, bars and restaurant could not be faulted. Would definitely stay there again.

Lynne 04/02/2020

10.0 Excellent

The accommodation is lovely although some parts could do with updating and the showers were weak but the staff and food were absolutely lovely we thoroughly enjoyed our visit

Lynda 01/02/2020

10.0 Excellent

Really enjoyed good value

Helen 06/01/2020

8.0 Very Good

Lovely hotel...rooms lovely and comfortable..staff very friendly however service very slow...11 of us were booked in restaurant for 8 for a three course meal. We didn't leave the restaurant until 10:50pm also had to remind them to bring birthday cake out which we had brought...we also found service very slow at the bar areas....I waited 15 mins for 4 coffees after I'd ordered them to take away

Claire 03/01/2020

6.0 Good

Hotel was beautiful and in a lovely location. Beds very comfortable and everything you would expect was in the bedroom. Spa day was OK. The massage we both received was very good however, the pool area was full of screaming kids so went up to our room shortly after treatments. Biggest downfall was the food. We read on the reviews that we had to book in at the restaurant so we did so for 8pm. We then checked again at the reception around 4.30pm that we were definitely booked in which the lady confirmed. 8pm came and the restaurant had no booking under our name. The man was unhelpful and just said you will have to come back at 9.15pm nothing I can do. We went and checked back at reception and luckily the woman who checked for us prior was still on shift and got the manager. He took us back to restaurant and we were given a table. He apologised for the confusion. A little confused as there were so many empty tables around us which we could have been given in the first place but anyway we were just thankful to be seated. Then, the evening meal was probably the worst steak I have ever ate. I am not a fussy eater and would never complain and I left half of my meal. The steak was chewy and fatty bits throughout it. It came out almost cold and the peppercorn sauce had a taste of the cheese sauce they were serving. We had three starters between us and I wouldn’t rate any. The pate was served with ‘shards’ of bread which were very thin and dry. There was only two shards which wasn’t enough for the pate which was served. The cheese and chive courgettes were average. Breakfast the following day was ok but can’t really go wrong with a full English. I would not return on this spa break.

Anna 02/01/2020

10.0 Excellent

Tania 05/11/2019

10.0 Excellent

Rooms were ready for when we arrived in the morning. Very friendly staff, waiting staff in the restaurant very attentive and good fun dealing with a hen party! Matthew in particular was great with the group.

Annelise 04/11/2019

8.0 Very Good

Julie 03/11/2019

8.0 Very Good

Hotel is in amazing, scenic grounds and has all the facilities you may need. Rooms where clean and comfortable and every member of staff we came across where incredible helpful and friendly.

Alice 01/11/2019

10.0 Excellent

Fabulous stay at slayley hall , lost a mark for no bedside lamp , lamp on cabinet but no socket to plug it in , also husband uses cpap at night & thankfully always take an extension with us as the nearest socket was round pin ? But apart from that was a lovely break in a beautiful hotel in fab grounds

Linda 31/10/2019

10.0 Excellent

lovely room, and surpisingly quiet considering how big the hotel is

David 23/09/2019

10.0 Excellent

First time at Slaley Hall I would highly recommend it. Helpful friendly staff, amazing hotel and grounds. Excellent food and the treatment was one of the best massages I’ve ever had. Relaxing spa, lovely girls who work there. Found some lovely walks from the hotel and the weather was just perfect - sunny, with a crisp Autumnal feel.

Sue 22/09/2019

8.0 Very Good

Had a lovely spa break well worth the money . Would recommend it to anyone . I am hoping to book again with my friend to celebrate our birthdays . Staff all very friendly and helpful .Spa treatment amazing .

Diane 02/09/2019

8.0 Very Good

The spa was brilliant, as was the setting, the bed 🛏 was not very comfortable. And when we came for the meal they had ran out of a number of things ie stake. But great value for money nice hotel

Paul 28/08/2019

8.0 Very Good

Lovely stay, very nice hotel. Service in restaurant was not great, very slow, also had to ask then wait for a wine glass, soup spoon and desert cutlery! The waitresses were very nice just not enough of them for the amount of people dining. Food was lovely - just a shame, soup going cold while awaiting spoon and desert icecream melting again awaitng culery.

Jenny 28/08/2019

4.0 Average

Jacuzzi not working first day. Basic spa facilities and tired decor throughout the spa and hotel. Treatments good in nice rooms. Restaurant dark and table top filthy, sticky through inappropriate cleaning methods/cleaning solutions used. Evening restaurant service slow and food poor. Lunch restaurant staff smart and very professional a credit to the hotel Location outstanding

Geoff 26/08/2019

6.0 Good

The location of the hotel is excellent and the staff all very professional. However the actual standard of the hotel is perhaps needing a little TLC. The shower was hardly fit for purpose with only a trickle of water, toilet roll was in short supply and a toilet brush could also be provided. I have stayed in many Greek hotels which are deemed to be of a lower standard than ours but there four stars would be superior to this.

Linda 14/08/2019

8.0 Very Good

We had 5 rooms on the 2nd and 3rd floor all rooms were very comfortable and relaxing. All staff were very helpful and sociable.

Sandra 09/07/2019

10.0 Excellent

First class couldn’t fault a thing will be returning

Judith 29/05/2019

10.0 Excellent

Katie 21/05/2019

10.0 Excellent

Our wives really enjoyed their spa day. My wife is 31 weeks pregnant and they facilitated her needs nicely. Thanks again.

Ben 20/05/2019

8.0 Very Good

Susan 01/05/2019

10.0 Excellent

Rebecca 22/04/2019

10.0 Excellent

It was perfect such a lovely hotel and the food was AMAZING

Chloe 20/04/2019

10.0 Excellent

Loved the accommodation especially as we overlooked the golf course which meant we had a stunning view. One of our rooms had a fridge in but unfortunately the other had an empty space where the fridge should have been. The beds were very comfortable and the room clean and tidy. On the first night we were disturbed by the guests in an adjacent room being very rowdy and noisy but on the whole an extremely pleasant stay. Restaurant served a good variety of quality food. The bars were comfortable and served delicious cocktails and drinks. We cannot fault the quality and service and will definitely be back. An overall 5 star rating.

Glynis 18/04/2019

10.0 Excellent

Fabulous the only issue (which is unfortunately common to many spas) hotel guest (including multiple children) are allowed to use the pool which is irritating when you’ve paid to specifically have some chill time

Ann 16/04/2019

10.0 Excellent

Absolutely brilliant well worth the money and food was out of this world staff are very friendly and helpful could not ask for anything else

Robert 13/04/2019

10.0 Excellent

Lovely relaxing stay the room was clean and comfortable.the massage Agnes gave me was the best I have ever had.the staff were great as was the good. The pool facilities were ok a bit basic but the massage and the chill room made up for it.definately will come back amazing X

Angela 03/04/2019

4.0 Average

I would like to thank the staff at Slaley Hall for going the extra mile to make my Spabreak so enjoyable. A good example of customer service.

Susan 27/02/2019

10.0 Excellent

This is such a great place to go and relax The staff and hotel are great you can’t fault it in anyway, if your a golfer ideal for a game then relax in the spa area , 1st class all round.

Mr Paul 25/02/2019

8.0 Very Good

The room was a decent size overlooking the car park but with great views in the distance. The bed was a super king so spacious and comfortable.

Louise 24/02/2019

8.0 Very Good

Room was lovely. Food was ok for the money we paid, but the restaurant needs an update.

Karen 24/02/2019

8.0 Very Good

Clean, comfortable and great value for money. Will go back again though not in half term, to many children in the spa.

Loraine 23/02/2019

8.0 Very Good

The hotel is really beautiful. Staff are friendly. I was not so keen on lunch as it was not fresh at all but breakfast and dinner was good.

Akram 23/02/2019

10.0 Excellent

Wonderful truly relaxing experience Great food. Lots of nice areas to sit at the bar Staff very attentive

Elaine 18/02/2019

10.0 Excellent

Lovely rooms, very comfortable. Excellent food in the restaurant. Fabulous spa facilities

Clare 15/02/2019

8.0 Very Good

I booked through spa breaks, requesting a table in dukes restaurant. A few years ago we stayed at the hotel and ate lobster and steak and it was fantastic. We wanted to same again. However when we arrived we were told that only afternoon tea and private dinning takes place in dukes restaurant now. All food is served in hadrians restaurant. Lunch was terrible, dinner was good, but the menu basic and more like a pub. £23 for fish and chips is very expensive. Breakfast was very good. Wine selection limited. The staff were very nice and friendly. The room clean and comfortable.

Claire 12/02/2019

10.0 Excellent

Accommodation was lovely

Liz 05/02/2019

8.0 Very Good

Was a girly stay. We had a great time and was very good value for money. We will definitely be returning. Thanks again

Claire 27/01/2019

8.0 Very Good

Had a lovely stay, enjoyed the spa treatments, we found the room we were in a little chilly, on the second day we asked the hotel to look at the heating for us, they were prompt and helpful.

Jan 25/01/2019

8.0 Very Good

Had a great time at hotel all the staff were very pleasant and helpfull facilities were very good.The food was excellent.would recommend to anybody.

David 25/01/2019

8.0 Very Good

Beautiful hotel and grounds for long walks signposting could be better got lost a few times but still managed to get back for lovely breakfast. Light lunch deal and dinner were fantastic well spoilt. Staff very helpful only down side toilets in main facilities a bit dated could do with upgrade. Would recommend highly. Thanks spa breaks good job.

Susan 16/01/2019

8.0 Very Good

Very disappointing,food diplorable and restaurant staff extremely rude. Waited unnecessarily for service and food considering its a four star hotel. Safe to say will not be returning.

Glyn 15/01/2019

10.0 Excellent

Angela 05/01/2019

10.0 Excellent

A fantastic stay.... fabulous staff couldn't be more helpful...hotel amazing

Claire 01/01/2019

4.0 Average

Food was not good hotel needs updating Rooms need looking at not a good stay for my anniversary will not be gone NG back

David 20/12/2018

10.0 Excellent

Trevor 19/11/2018

10.0 Excellent

AMAZING, MAGNIFICENT! I will never forget celebrating my 60th with friends at this fabulous hotel & can’t wait to go back. Stunning location From walking through the door on the 1st day to leaving on the 3rd everything was spot on - concierge service, cleanliness, quality of food, bedrooms/comfy beds, facilities, helpful friendly staff

Fiona 16/11/2018

10.0 Excellent

Had a fabulous weekend! The food was amazing!!! Our only fault is that we chased up our free bottle of prosecco 3 times to then be told they didn’t have any. The room we stayed in (346) was also a bit dated compared to the ones shown on the website. I would recommend this stay to everyone though - amazing value for what you get!

Olivia 15/11/2018

10.0 Excellent

Charlotte 06/11/2018

10.0 Excellent

Lovely relaxing stay in this lovely setting would well recommend

Janet Mac 26/10/2018

4.0 Average

Rooms are very dated. Would of expected a higher standard of food instead of frozen pizzas. The afternoon tea wasn’t great either with not much choice of cakes, as everything was doubled up. Wouldn’t recommend if you are after a relaxing spa day as the swimming pool is open to children so was quite busy with families. There definitely isn’t enough loungers for the capacity of people they let in. Much better spas in the North East for a similar price so wouldn’t go back again.

Mahe 23/10/2018

10.0 Excellent

Very welcoming staff. Very nice room which was ready nice and early on our arrival. My sister and I had a lovely lunch and evening meal. The staff were always helpful but never intrusive, I would definitely recommend this hotel.

Fiona 22/10/2018

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QHotels – Slaley Hall

Spa Facilities

Hotel Facilities

Two Night Great British Breakaway

Solo Two Night Great British Breakaway

One Night Spa Break

Two Night Deluxe Spa Break

Girls Night In

Spa Day for 2 - Special Offer

Spa With Me

Spa Day for 2

ELEMIS Experience with Afternoon Tea

Indulgent ELEMIS Experience

Luxury ELEMIS Experience

At a glance

Activities

Groups

Hotel Spa Venue

Golf Resort

Spa & Leisure

Hotel & Accommodation

Location

Very Good

Very Good

Book with confidence...

QHotels – Slaley Hall

Spa Facilities

Hotel Facilities

Two Night Great British Breakaway

Solo Two Night Great British Breakaway

One Night Spa Break

Two Night Deluxe Spa Break

Girls Night In

Spa Day for 2 - Special Offer

Spa With Me

Spa Day for 2

ELEMIS Experience with Afternoon Tea

Indulgent ELEMIS Experience

Luxury ELEMIS Experience

At a glance

Activities

Groups

Hotel Spa Venue

Golf Resort

Spa & Leisure

Hotel & Accommodation

Location

Very Good

Very Good

Book with confidence...

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