Rena Spa at Leonardo Royal City Hotel

On the lower ground floor of the Leonardo Royal City Hotel you will find the subterranean City Health and Fitness Club as well as the Rena Spa. Complete with a 25-metre Romanesque style pool, City Virtual Golf, a Jacuzzi and sauna, it’s a space where city dwellers can feel rejuvenated and refreshed amidst the urban buzz. The pool in particular is a vast and elegant space that gives a real sense of luxury.

Meanwhile, the Rena Spa is a sanctuary of tranquility. Offering five star treatments complete with an aromatherapy suite, enjoy an indulgent range of beauty and holistic therapies from Caudalie, Karin Herzog and Dermalogica product lines. The stylish environment, which takes subtle inspiration from Asia, delivers everything from massages, facials and wraps to the finishing touches to indulge in before a night out or simply just because.

Please note: the spa will undergo a refurb from Monday 9th November to 2nd January 2021 and will therefore be closed.

Note added: 17th October 2020

spa reviews
hotel reviews

Overall Rating for this spa

7.8

Good

(8 reviews)

Condition of Spa

Quality of Treatments

8.0

Staff

Quality of Food

6.0

Quality of Facilities

7.2

Value for money

7.4

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10.0 Excellent

My partner and I enjoyed our time at the spa and using the facilities. In particular we wish to comment on the following positives: - The recption staff were friendly and welcoming. - The spa and the treatments provided was amazing. - The sauna and steam room was lovely. There was no waiting time as we were able to book 15 minute time slots at the spa reception. One recommendation would be to arrange timings for the use of the jacuzzi as I found that people spent longer in this and others such as ourselves had to wait a while before having the opportunity to use it. I highly recommend coming for the spa and staying one- two nights at the hotel. Book dinner reservations and breakfast anywhere else.

Cherelle 14/10/2020

8.0 Very Good

This was my 2nd visit in 5 weeks! This time I brought 2 friends along. We had a WONDERFUL day. Very clean. A great time was had by all. Will definitely return

Angela 19/03/2020

Marie 10/03/2020

This venue is lovely. It’s quite small, with only a small steam room and sauna, I can imagine at weekends with other members there wouldn’t be a lot of room. Going on a weekday was lovely and quiet, very relaxing. Masseuse was lovely, and our couples massage was excellent, if not a little different for both of us! It was so clean and nice, and everyone was super friendly!

Poppy 01/03/2020

Angela 20/02/2020

Spa was a great experience, good massage, nice size pool, friendly staff

Jamie 17/02/2020

6.0 Good

We had a lovely day and thoroughly enjoyed ourselves and the treatments were lovely. There were no day beds to relax on by the pool, which would have really improved the experience and the light was quite dim so it would have been tough to read on them had they been there. The jacuzzi was broken too, so while we had a lovely time it was quite tough to lie back and relax. The pool is for fitness and quite cool, and so not one to sit about in. The lunch was a bit odd to be honest, with less than average sandwiches and chips. The bowl of fruit and glass of bubbles went down well though. We were put in some odd side room to eat it which was more than strange. We did have a thoroughly lovely time and really enjoyed the hot stone massage and eye treatment but would probably not return given the lack of facilities available to lie back and really chill out. There was space for a few day beds, so perhaps it should be considered?

Denise 28/01/2020

4.0 Average

The tiled flooring from changing rooms through to the pool area is dangerously slippery! My mum slipped and fell, and when we told spa staff they acknowledged this has happened on numerous occasions! No accident book! So this will keep on happening until someone is seriously hurt. My therapist, Georgina was lovely and gave a good facial and massage. Valeria was late, finished early and gave a very poor massage

Sarah 08/10/2019

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Overall Rating for this hotel

7.6

(4 reviews)

Room Comfort

8.6

Quality of Bars & Restaurants

7.0

Location

9.6

The Good: - The recption staff were friendly and upgraded our bedroom due to it being my partner's birthday. - The bedroom size was big, amazing view of Tower Bridge and the Shard. The bed was massive and comfortable. - We were able to extend our check out by an hour, which was complimentary. The bad/the ugly: - At check in, we were not told which floor our room was located on. - The bathroom size compared to the rest of the room was small. Also the shower head fell off whilst my partner was showering. - Was disappointed with dinner, in terms of the menu and the layout of the dining area as it presented as a bar with a seating area and not a restaurant. - Noise from neighbours above; heard banging and dropping various items throughout the night. - The lifts are terrible and take long to arrive. As its social distancing it meant waiting longer for a lift and there were times in which we had to line up to request for this. Being based on the 11th floor with a partner on crutches meant that taking the stairs was not an option. - Breakfast was a joke as all the items my partner had received had items that he was allergic to; nuts and egg. His sausage bap arrived cold and hard. When we contacted reception we were advised that there were no alternatives other than fruit.

The restaurant/dinning staff were amazing, lovely food explained what they could do for me with a diary allergy. Very polite and accommodating. Great breakfast, plenty of choice. Reception staff did not explain about breakfast when we checked in and sent us the wrong way to our room they had no knowledge of our evening meal and said we had to ask at the spa???? Which obviously wasn’t correct. The spa area needed more loungers around the pool area, it easily had the room for more. The ceiling showers in the pool were not working. The hotel room was very comfortable and great that three of us were able to be in one room. Although the room was not kitted out for three people there were only two of everything and the shower leaked. Spa treatments were great but staff on the desk seemed disorganised. But they were able to solve a timing issue of treatments for us. Overall we had a lovely relaxing stay and I think it was good value considering the London location, 50 minute treatment and the breakfast and evening meal. I would visit again. Thank you

We was looked after from the moment we entered to the moment we left. Fantastic experience.

Duty Manager was unaware of the health and safety policy and extremely reluctant to log an accident that occurred on the premises

Spa Facilities

Hotel Facilities

Simply Escape

Solo Simply Escape

Two Night Simply Escape

One Night Deluxe Spa Break

Two Night Deluxe Spa Break

Indulge Day

Express Spa Treat

Rena Couples Package

Treat Yourself with Rena

Glow with Rena

At a glance

Romantic

Local Attractions

Location

Hotel Spa

Spa & Leisure

Hotel & Accommodation

Location

Good

Good

Book with confidence...

Rena Spa at Leonardo Royal City Hotel

Spa Facilities

Hotel Facilities

Simply Escape

Solo Simply Escape

Two Night Simply Escape

One Night Deluxe Spa Break

Two Night Deluxe Spa Break

Indulge Day

Express Spa Treat

Rena Couples Package

Treat Yourself with Rena

Glow with Rena

At a glance

Romantic

Local Attractions

Location

Hotel Spa

Spa & Leisure

Hotel & Accommodation

Location

Good

Good

Book with confidence...

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