Sprowston Manor
With cosy bedrooms, roaring fires and convivial dining spaces, this attractive hotel sets the scene for a relaxed getaway with something for everyone. Complete with its own leisure area, enjoy good times with close friends with a game of golf, a dip in the indoor heated pool and hot tub or a chill out in the relaxing sauna. A sociable space, there are loungers with a garden view on offer too. Meanwhile, at LaFontana spa, indulge in a treatment or two to complete the spa experience.
Spa and hotel facilities
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At a glance
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Leisure Break Venue
The leisure area at Sprowston Manor combines exercise and relaxation. There is a gym with cardiovascular equipment and weights as well as a sauna, steam room, pool, children’s pool, spa bath and whirlpool.
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Accessible Spa
The hotel offers accessible bedrooms, restaurants and meeting spaces, however the spa and leisure facilities are not accessible for wheelchairs. Guide dogs are permitted.
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Pre-Natal
The spa offers packages tailored for mums-to-be.
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Activities
There are frequently water activities in the pool including aqua aerobics classes to music.
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Family Friendly
Children are welcome at the hotel and to use the pool and facilities. There is also a children’s pool, swimming times and activities.
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Convenient Location
The hotel is just 3.5 miles from Norwich city centre despite its rural setting.
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Local Attractions
Norwich Cathedral, horse riding, kayaking, sailing and the Norfolk Ski Club are all nearby.
Spa & Leisure
A welcoming environment, the leisure area at Sprowston Manor combines exercise and relaxation. There is a gym with cardiovascular equipment and weights as well as a sauna, steam room, pool, children’s pool, spa bath and whirlpool laid out in sociable proximity, surrounded by loungers and with a garden view.
Meanwhile La Fontana spa takes its place alongside the facilities and complements them with the use of Decléor and Elemis products in a collection of treatments such as facials, wraps, scrubs, manicures, pedicures and finishing touches.
Hotel & Accommodation
Dating back to 1559, Sprowston Manor is a red brick manor house on the outskirts of Norwich that retains a sense of quintessentially British historic charm both in its architecture and with the oak-lined driveway providing a sense of grandeur upon arrival. Inside however, the 94 rooms and suites feature contemporary design and warm tones looking out onto the golf course.
At mealtimes, guests can savour locally sourced ingredients in the warm and welcoming on-site restaurant, which is open daily for breakfast and dinner. They offer a particularly good full English breakfast as well as lighter options and fine dining in the evening. Meanwhile, the Cafe, Bar and Grill also offers breakfast, a tasty lunch and a range of speciality coffee beverages and snacks throughout the day.
Location
Sprowston Manor,
Wroxham Road Norwich,
England
NR7 8RP
Norwich, Norfolk, 5 miles NE of Norwich city centre.
Spa & Hotel Reviews
Condition of Spa
7.2 out of 10
Quality of Treatments
9.2 out of 10
Staff
9.0 out of 10
Quality of Food
7.2 out of 10
Quality of Facilities
7.0 out of 10
Value for money
7.0 out of 10
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We booked Sprowston Manor as we wanted a relaxing experience and utilise the voucher we had been given. We had been to this Hotel previously on several occasions and in fact got married there!
It was disappointing therefore to find when we turned up to see an aqua aerobics class in the pool with another one to follow! Our relaxing start was interrupted by very load music. We think we should have been advised of this before we booked the Tuesday as we would have then change our day. In addition we were advised that our lunch would be in a different building so we had to get changed back into our normal clothes before walking to the Zest Restaurant. When we got there we were told there was no hot food as there was a problem with the gas boiler!! So we had to go back to the main Hotel Restaurant and have lunch there. Overall this was more expensive than our voucher allowed so we paid the difference. In the afternoon we had our treatments. However at that time there were children’s swimming lessons going on which were very noisy and again interrupted our efforts to be relaxed. In all a much less enjoyable day than we originally had planned and therefore the use of the voucher wasn’t as intended!
It had everything that is was suppose to as advertised but it wasn’t half as up to date as it should be from the photos. The lay out of the spa is awful as you have to go past certain rooms to get to changing area and loop back round to get to the pool. The changing areas them selves where full of limescale and actually quite dated. Once out into the pool area they where holding children’s swimming lessons which ment it was very loud and crowded and far from relaxing(they said the children would be leaving shortly but through out the remainder of the day their was always children present). The steam room was out of order which ment only the sauna was available. The jacuzzi was quite small and always occupied which ment either getting splashed but the children in the pool or nothing at all. There was a coffee area in the pool side where people from the hotel just came and sat down and watched which for a very self conscious person like myself was a nightmare I felt very much on show. The relaxation room wasn’t exactly as what I would call it was basically 2 sofas with some music playing and a place to get water and wait for treatments, and due to the fact it was busy everytime me and my partner went in there it was packed out and again not very relaxing. And our cream tea was booked in for a time when one of us was in during treatment so we had to be late for the arrival of this. The placement of the cafe was outside meaning we had to get changed to go and then change once back which again halted the relaxation process. Due to all these things it resulted in me and my partner leaving early. The only good part was the actual treatment which was enjoyable except for everytime someone walked down the corridor to the changing rooms it was echoing through into the room.
Although it was a lovely day spent with my daughter there were some negatives, the hotel had informed us prior that there would be no hot water for showers but the fa t was there was no water at all, even the toilets would not flush. We had to get changed to go across to the zest cafe and change back again for the remaining time in the spa which I would not call relaxing. The food its self was poor and the girl in the cafe could learn to smile.
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Staff
7.8 out of 10
Room Comfort
8.2 out of 10
Quality of Bars & Restaurants
6.8 out of 10
Location
9.2 out of 10
Quality of Facilities
6.8 out of 10
Value for money
6.2 out of 10
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Our whole experience was not great the evening meal had not been booked in the hotel so they had to squeeze us in we waited 40 mins for our main meal and then it was cold we sent it back proceeded to wait another 20 mins for it to be returned we were offered a complementary bottle of wine which never turned up so ended up walking out . Asked to speak with the Manger waited snugger 3o mins to be told we would have to talk to manager in morning . We spoke to a deputy manager who first offers us a free nights stay then retracted it offering us a afternoon tea I wasn’t happy with this was told the top manager was not in then saw another couple talking to him so aproached him to be told he would sort it but sent deputy manager out who offered us 50 refund I asked why he retracted ofder of overnight stay and we wouldn’t be returning to get that’s up to you this is not how a four star hotel should behave
The hotel was lovely, spoilt by the long wait in the breakfast room and having to scrape the bottom of the baked bean saucepan. Some of the chairs appeared to have seen better days and from a beautiful hotel in every other aspect I found the hustle & bustle of the breakfast meal a bit of a let down. The evening meal was most enjoyable but again we all found that the choice of food could be better. Overall we thoroughly enjoyed our stay and would recommend it and wouldn't hesitate to go back again. There is room for improvement but overall we found this to be a very pleasurable stay.
Took my partner here for his 40th birthday treat. When we arrived there were no gowns or slippers to hire! The restaurant was fully booked! The staff didn’t care that we couldn’t use the facilities as I wasn’t walking around in the hotel in just my swimwear. If I had been made aware there were no gowns to hire on booking I would have brought my own. An older man who I think was a porter went out of his way to help but as for the young girl on reception she was very unhelpful and was happy for us to just check out. It was a major disappointment as it was a birthday treat that ended being ruined. We did end up staying as had no other choice because we had booked through spa breaks the hotel wouldn’t give us our money back. We were not the only people to be let down that day. All in all a very unorganised place and a disappointment
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