The Belfry
Safe Hands For Cancer Accredited
You’ll be spoilt for choice in this relaxed hotel, which, with its wide choice of leisure and entertainment facilities, is the perfect getaway for groups of friends looking for laid back fun. As well as an outdoor and indoor fitness area, the Leisure Club offers yoga and spin classes and there are three golf courses on site. The Belfry Spa has a selection of luxury spa treatments, but a visit wouldn’t be complete without experiencing the 90-minute Fire & Ice biothermal rooms, guaranteed to increase your wellbeing.
Spa and hotel facilities
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At a glance
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Safe Hands for Cancer
Accredited by the SATCC and part of the Spabreaks.com Safe Hands for Cancer Collection, this spa welcomes people living with or beyond cancer and offers a number of specialist trained therapists.
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Hen Friendly
With a range of activities available within the hotel grounds, The Belfry is ideal for hen parties and group bookings.
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Golf Resort
As the UK headquarters of the PGA, the hotel has three golf courses including Ryder Cup course, The Brabazon, as well as a PGA National Golf Academy.
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Hotel Spa Venue
The venue offers superb spa facilities and a range of treatments at the Belfry Club.
Facilities include: pool, hydrotherapy pool, jacuzzi, spa pool, foot spa and Fire and Ice thermal suite which include sauna, aroma cave steam room, crystal steam room, sanarium, igloo, feature shower and shower grotto.
Spa & Leisure
At the heart of The Belfry resort, Simply THE Spa is a luxury retreat that sits upstairs above the leisure facilities in The Belfry Club. Downstairs there is a gym, studio classes, spin studio, pool, spa pools, a tranquil conservatory, and Fire and Ice thermal suite, where you can spend a blissful 90-minutes journeying through a series of hot and cold zoned areas designed to rejuvenate the senses.
Simply THE Spa itself is a complete experience in its own right with a relaxation room, chill-out room, 12 treatment rooms, a dual treatment room, and contemporary manicure and pedicure centre. Therapies range from facials, wraps, manicures and pedicures, to Microsclerotherapy using ESPA, Jessica Nails, Mii makeup and St. Tropez products.
Hotel & Accommodation
With 319 en-suite bedrooms, The Belfry offers a range of accommodation from the new signature rooms to the new Manor House suites. Stylish and tastefully decorated, they blend luxury and comfort along with an acute attention to detail to make you feel at home, while selected rooms have golf views, and either a patio or balcony.
Under the watchful eye of Chef Director Glen Watson, the dining options are to a supremely high standard. There is a choice of experiences providing variety throughout your stay, from the elegance of The Ryder Grill, to light bites or afternoon tea in the Brabazon Bar, pizza and pasta at Rocca’s and healthy options in the Leisure Café, and homely fare alongside the latest live sporting action in the vibrant club house, Sam’s.
Location
The Belfry,
Wishaw,
Sutton Coldfield,
West Midlands
B76 9PR
3 miles East of Sutton Coldfield, 12 miles NE of Birmingham city centre.
Spa & Hotel Reviews
Condition of Spa
7.2 out of 10
Quality of Treatments
8.0 out of 10
Staff
7.4 out of 10
Quality of Food
7.6 out of 10
Quality of Facilities
6.8 out of 10
Value for money
7.2 out of 10
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Booked in for a 40 minutes treatment at the same time as friends before an overnight stay. Was pulled out of the spa lounge and told that my therapist had gone home so I would have a 25 minute treatment now and a 25 minute 'complimentary' treatment in the morning. I asked if I could double check with my friends, as one of them has a baby to return to at home which means we might have to leave early. They said no, I had to have the treatment now and was rushed into the room. I had a less than 25 minute treatment and was booked in for another treatment late the following morning. The treatment the next morning was fine, but my friend had to make 2 round trips back to Coventry to drop our other friend back as she couldn't wait around for me to finish my treatment. Not very relaxing and just disappointing.
Great experience booking via SpaBreaks.Com - would definitely use again, dealt with Bexs and she was really informative and helpful.
Was disappointed with service at Rocco's Restaurant for Afternoon Tea, had to ask for drinks several times (5 times i think!) before actually getting our drinks. Plenty of waiting staff, so this wasn't down to staffing issues.
Spa facilities OK, fire and Ice experience was just "average" compared to other Spa Days I have attended. Would have been nice if Spa slippers were complimentary like most Spa's.
Treatment was lovely, had Aromatherapy massage.
Would I visit again?? - Not in a hurry :(
The pool area was nice although I have never been charged for slippers before. There could have been improvements as I could not use the sauna with my husband as they were in the make/female changing rooms. The steam room wasn’t very steamy either. I had the Swedish massage treatment which I could not fault, it was amazing. The cafe by the spa was nice too and the food was lovely
Nothing is in one place. Change jn the pool area, to walk away, up stairs into the treatment room. Not enough loungers for guests, and you only get dressing gown on the day of treatment if you are having any. Slippers charged at £2.50. These in my opinion should be in your room along with your dressing gown for your use during your stay. The only good thing going was the back massage which was beautiful and very relaxing.
The spa was okay but looking a little tired and is a little lacking in atmosphere. It needs to feel a little more luxurious and tropical. Maybe more plants would help. The floors were very wet in the Fire and Ice area and I literally aquaplaned but thankfully didn't fall on the hard tiled floor. No one was mopping floors, they just put wet floor bananas in the puddles so I think that this needs redressing.The lighting there was a bit gloomy. The changing areas were all open plan without much privacy when changing. It felt a little municipal in that respect.
Each of the rooms gave you a time to stay in there but there didn't appear to be anyway to keep track of the time as no one was wearing a watch obviously....
We spent the first day was spent at the spa, there were far too many people for the amount of facilities. We couldn’t get a chair, lounger, no space in steam room, jacuzzis and changing room sauna.
The spa was dirty, clumps of hair, piles of towels and robes that weren’t being collected. The lock in the shower was broken.
Part of the reason for booking this hotel was the Espa treatments, however the spa was so poorly managed. 4 separate therapists asked myself and partner if we were different people-very poorly managed. The massage (if you can call it that) was poor with zero aftercare advice. The relaxation room was far from relaxing, no water cups left, no space to sit. We decided not to bother visiting the spa on the second day as we were so under whelmed with our visit.
We won’t be returning or recommending this hotel to others.
If it's a relaxing spa break you are wanting. The Belfry is the wrong place. Misleading info on web site shows you the beautiful chill out lounge, but this is not available to you for the duration on your stay. We arrived on Sat Lunchtime hoping to have a lovely chilled time before our fire & ice, but other than fighting for as bed by a very busy pool (full of kids) or sitting in a massive bar full of Stag & Hen party's, you'd be best in your room. Our facials were booked for Sun am, so we got to use the lovely lounge for 10 min before, but after the facial the lounge was standing room only & very noisy. Lesson Learnt, next time we'll go to a Spa, instead of a hotel that has spa facilities.
The treatment was excellent the therapist was knowledgeable and pleasant. Slightly disappointed that we had to pay for slippers as most spas would offer these as part of the package. Had we known about this, we would have brought along our own appropriate footwear. The Spa was particularly busy and it did feel it was a bit of a market place which felt less relaxing in the lounge area however, everyone received their treatments on time. Unfortunately one member of our party did not find the treatment relaxing as she could hear the thumping of the music from the studio.
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Staff
8.8 out of 10
Room Comfort
8.8 out of 10
Quality of Bars & Restaurants
8.0 out of 10
Location
9.4 out of 10
Quality of Facilities
8.2 out of 10
Value for money
7.4 out of 10
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Double rooms, very clean and we had good working fans as it was hot.
Bathroom clean.
Spa areas all clean and we had a great time in the fire and ice rooms and relaxation rooms.
We had a fabulous hen do.
Thumbs up for the waitress Laura on night shift and attending to our tables _ she was very pleasant and made our dinner enjoyable. Nothing was too much for her, we could have eaten rubbish and would not have realised because she was lovely and smiling all the time. She had onother waitress with her who was lovely as well but I can't remember her name.
The resort needs lots of staff like them.
The booking was swift even though my requests were many and confusing. I booked with Annie and she was very polite and patient. Checking in and out were no hassle at all and staff were great, the gentleman who carried our bags to our rooms made us feel like Goddesses. Thank you for everything.
We have already created a new thing we called Hen do anniversary/reunion so we can come back.
We had an amazing time. The staff were really helpful and friendly. The food was amazing although the drinks were a bit pricy for what they were. The only downfall was that there were weddings and our room was very near one of the functions which played loud music until midnight. It was ok once the music went off. I would stay again
The hotel has everything you need! the food at dinner and breakfast was lovely better than my expectations considering in was buffet. The only down side was the spa was very busy and loud. Also the sandwiches at the restaurants next to the spa were very dry for the price you would have thought they'd be a higher standard.
Hotel is set in beautiful settings but once there you are a captive audience. The bar prices are extortionate, all waiter/waitress service, 25mins from ordering 5 drinks to their arrival set us back £45. No ordering at the bar yourself. The only good thing I can praise them on is their food. Meals were lovely, with a very tasty breakfast, all self serve.To finish off we asked for a bucket of ice, cost of £5. Our stay was £169 for spa, bed breakfast, not a cheapy away break. Wont be visiting again. Very disappointed.
Hen party of 25 booked through spabreaks due to the live pricing booking direct with the belfry price kept increasing. However we stayed in the woodland pods which was brilliant having the communal area was fantastic bedrooms spacious and clean only negative was poor lighting the Buffett evening meal was ok very noisy with limited choice drinks very expensive.
The accommodation was as per described. We stayed at the Parks (family room) it was comfortable and clean. Unfortunately they were experiencing an infestation of lady birds and they advised we could call housekeeping to clear the insects, however, no one was answering the call I suspect this is because we called at night. We managed to clear the insects ourselves. The buffet evening meal was good, a great selection of dishes offered along with a good selection of wine. The staff were very attentive and the service was excellent. Regarding lunch at the spa, pizza and pasta place was ok, although it would appear they were short staffed, tables were not cleared properly. The afternoon tea looked amazing from what I could see. Once the food order was placed, the service was fast and attentive. Overall we were happy with our stay and would look to recommend this place and in fact we will be looking to return in July/August 2019.
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