The Malvern

The Malvern frequently asked questions

Who owns The Malvern?

The Malvern is owned by its operator, Colwall Park.

How do you get to The Malvern?

Located in great Malvern, The Malvern is just a few miles from Worcester and J7 off the M5. The hotel has free parking for guests, including electric car charging points. The nearest station is Malvern Link, which is six minutes away by car.

What is included in a spa day at The Malvern?

What is included in a spa day at The Malvern depends on the experience that you book. Spa facilities 20 metre indoor/outdoor pool, a thermal suite (herb sauna, steam room and hydrotherapy pool) and a gym. There are 14 treatment rooms where therapists use ELEMIS, VYNYLUX and CND SHELLAC Nails products in a range of face and body treatments. They also offer CACI treatments, and finishing touches.

What is near The Malvern?

Located in Malvern, a town known for its spa heritage, there are lots of boutique shops and restaurants close by. Nearby attractions include:

• Great Malvern Priory
• The Malvern Hills
• Priory Park
• Malvern Museum

When was The Malvern built?

The hotel was the first spa in Malvern in 1910, and is an adult-only spa.

What amenities does The Malvern have?

The Malvern is a four-star hotel with 33 rooms and suites. The hotel’s restaurant, the Grovewood Bar & Restaurant is an elegant space, offering a warm welcome and beautiful food. The hotel also serves an indulgent afternoon tea.

Spa facilities 20 metre indoor/outdoor pool, a thermal suite (herb sauna, steam room and hydrotherapy pool) and a gym. There are 14 treatment rooms where therapists use ELEMIS, VYNYLUX and CND SHELLAC Nails products in a range of face and body treatments. They also offer CACI treatments, and finishing touches.

Accessible facilities include:

• Accessible changing rooms
• A wet room
• Emergency cord and low sinks
• Steps into the pool and there's no hoist
• Ground floor bedrooms and two accessible bedrooms with an adapted bathroom for wheelchair users, supportive hand rails as well as emergency pull cords
• Guide dogs allowed
• Accessible treatment rooms
• Disabled toilet and shower facilities
• There is a disabled changing room on the ground floor with wet room, and emergency pull cords

What are the food and drink options at The Malvern?

The hotel’s restaurant, the Grovewood Bar & Restaurant is an elegant space, offering a warm welcome and beautiful food. The hotel also serves an indulgent afternoon tea.

How many treatment rooms are there at The Malvern?

There are 14 treatment rooms where therapists use ELEMIS, VYNYLUX and CND SHELLAC Nails products in a range of face and body treatments. They also offer CACI treatments, and finishing touches.

What time is check in/check out?

Check-in at The Malvern is at 3pm and check-out is 11am. Spa opening times are from 9am to 9pm on Monday to Thursday, 9.30am to 6.30pm on Fridays, and 9.30am to 6pm on Saturdays and Sundays. On the day of check-in, use of the spa is from 3pm. It is suggested you check your specific arrival times however for your spa break, as well as any changes for bank holidays.