The Rembrandt
With a luxurious heated pool, sauna, steam bath and gym, guests at The Rembrandt hotel can find a haven of relaxation in the heart of London. Combine sightseeing, shopping and the excitement of this buzzing capital city with a pamper spa day or a longer spa break with friends which includes access to all the Aquilla Health and Fitness facilities, plus some very appealing aromatherapy massages, facials and body treatments.
Spa and hotel facilities
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At a glance
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Shopping
With Harrods down the road, Harvey Nichols round the corner, and Oxford Street just a hop, skip and a jump away, you might as well combine your spa break with some retail therapy.
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Leisure Break Venue
A venue offering good leisure facilities, such as swimming pool, steam room, sauna and treatment rooms, but not a specialised spa location.
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Location
Five minutes from South Kensington tube station, the spa is within easy reach of London’s many sites, not least of all the extremely close Victoria and Albert Museum, Kensington Gardens and Hyde Park.
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Family Friendly
There are children’s swimming lessons on Monday to Friday from 09:00-18:00, and from 09:00-14:00 at weekends as well as fitness classes in the pool at select times during the week during which the pool is closed to other guests.
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Restaurant
The Palette is located in the main hotel so guests are required to be fully dressed rather than dining in their robes.
Spa & Leisure
As you might expect from a spa in one of the most notoriously glamorous parts of London, the Aquilla Health and Fitness Club situated beside the Rembrandt Hotel in Knightsbridge is a complete lesson in understated chic. With a gym, swimming pool, single-sex sauna and steam rooms, Jacuzzi and yoga and Pilates classes, it has everything to make you feel like a fitness goddess. Of course, this is all alongside a range of Decléor treatments including aromatherapy and massages, facials, body treatments, spray tans and a Jessica Nail Bar offering GELeration nail treatments to make sure you leave looking and feeling positively expensive.
Hotel & Accommodation
Harping back to the Edwardian era with its traditional architecture and large windows, the hotel interiors strike the ideal balance between contemporary chic, and harmony with the building’s history. Originally constructed as apartments for nearby Harrods, the 193 rooms are cool, calm and sophisticated, providing a welcome respite from the bustling city outside and many of which take in views of the Victoria and Albert Museum.
With the city on your doorstep there is no shortage of bars and restaurants should you choose to venture out, but the hotel’s own 1606 Lounge Bar is a favourite amongst locals (always a good sign) and lunch is served in The Palette restaurant in the hotel. There is also a relaxation area open most weekends, and guests are welcome to eat and drink here if they don’t want to dress for the main restaurant.
Location
The Rembrandt,
11 Thurloe Place,
London,
SW7 2RS
750m from South Kensington tube, 16miles east of Heathrow Airport
Spa & Hotel Reviews
Condition of Spa
8.6 out of 10
Quality of Treatments
9.0 out of 10
Staff
9.0 out of 10
Quality of Food
8.6 out of 10
Quality of Facilities
8.2 out of 10
Value for money
8.6 out of 10
Filter reviews by
Didn’t get to have a massage due to being under 16 weeks pregnant. I had a look prior to visiting about massages and nothing was stated apart from pregnant women to consult with dr regards to facilities, which I already had the green light to do so. I wish the spa was more clearer on their site regards to pregnant women.
The treatments and afternoon tea were lovely, however the spa part of the deal was seriously lacking. They had booked toddler swimming lessons into the same pool that is used for spa days, and this area was also the only area for relaxation between having a sauna or steam room. It is not remotely relaxing to have (litterally) screaming toddlers booked into the same area and there was no alternative area to rest between the sauna and steam rooms that are located in the ladies changing room. I would not recommend.
Great vfm as you can spend all day there if you want. But a couple of hiccups on the day.
Treatment was ok
Steam room wasn’t working when we wanted to use it and was too late to use after we’d reported it and they’d fixed it. But they did fix it.
We were pre-advised about swimming lessons in the pool all day. There was a section roped off so that was fine but the relaxation area is in the pool area so quite noisy with the sound of instructors and kids shouting.
Afternoon tea was a bit disappointing. Cakes were dry and we wanted a 2nd round of sandwiches but it took 20 mins for the waiter to come to us by which time we got fed up and gave up.
I think I’d go again but I’d be hoping not to have the same disappointments.
We all had a lovely relaxing day. Before our treatments we spent time in the pool and the jacuzzi which was really warm! It would have been nice to have some water in the relaxation area, I did ask but was told the glasses are fro Prosecco only?!! There was a water fountain but the cups were paper cones so you couldn't put them down anywhere! The treatments were very well received by all of our group, my friend and I had the massage which we loved, my Mum had her nails done and had a good chat with the therapist, and my sister had the all-over body exfoliation which went down very well. There then followed our afternoon tea which was absolutely fabulous and served by an extremely nice and polite gentleman, we had to have extra side tables to fit all the food on as my Mum was served a gluten-free tea and my sister had the vegan option. We were extremely full by the end! The bar area was very relaxing as well and we commented that we could stay here as the atmosphere was very nice and not at all stuffy.
The spa day overall was lovely. However it was slightly tarnished with the amount of children in the pool area. It became quite noisy and changed the atmosphere a lot. Also we were meant to receive a complimentary glass of Prosecco each which we never received. Staff were kind and helpful although would have been nice if they’d asked more regularly if we required any drinks or anything.
I arrived at the spa mid morning and I was able to relax as well as exercise. I used all the facilities (swimming pool, jacuzzi, sauna and the steam room) after it I had a delicious lunch at the restaurant’s hotel. I have booked a treatment for 3 hours after lunch. The therapist was late but she apologised. The whole experience was very nice and relaxing.
I would highly recommend it.
I couldn't rate the food because l didn't buy any.
l enjoyed the usage of the sauna and steam room. The massage was worth every penny because l felt a weight off my neck, back and shoulder. My stress level went down and l was able to move onto my evening meeting with more task to take on. My facial skin felt smooth after the lifting off the debris on my face.
Lovely, friendly and warm environment
On the morning of our spa day, I got a call from them because they had a burst water pipe, making the swimming pool colder than it usually would be. They dealt with this very well and offered us a longer treatment for the day, to compensate for this. We agreed and showed up at the spa, had a lovely treatment and enjoyed using the other facilities. The staff were lovely and very apologetic for the inconvenience, also offering us day passes to come back another day!
Amazing service and enjoyable experience!
The sauna wasnt working which was very dissapointing. The spa itself was very noisy because of children taking swimming lessons. There was a lack of communication from staff about treatment times. For our meal we overheard the staff behind the bar say to just a random concunction because we wouldnt find out. The massages werent the best, were pretty amateur to be honest. Overall dissapointing
The Spa was lovely, though we were not shown round, had to find everything ourselves, no explanation on where to get our free drink. No refreshments (food) available. Treatment was very good, though I would say the therapist should introduce herself. Downside children swimming lessons were all afternoon, maybe let visitors know as small spa so noise level up. On the whole was ok.
The staff was really welcoming, communicated very well and showed us around. The food was good and the whole sit down was relaxing and nice.
The treatments were great and the rooms which the treatments were held in, were very calming and soothing.
However, the pool area was incredibly noisy having lots of kids running and splashing around. We weren't the only ones who moved over to the "quiet room". As we came to the "quiet room" we could hear the staff running around, yelling to each other or just being very loud with whatever they were doing.
So in that way it wasn't the relaxing experience we had hoped for and needed.
The facilities were clean and we found it very relaxing. The only thing that let it down is when they forgot our drinks. We were supposed to get a glass of Prosecco which we asked to have before our treatment as we had an hour and a half to swim and relax but they forgot and there was no one to ask unless we walk up to the desk. I didn’t really want to go there because you have the shop front and I didn’t want people from the street seeing me in my robes. The lady doing my treatment was great and arranged for us to have it after however we had to rush it as we had to get back home. We would definitely come back again but make sure we get our drink as soon as we arrive so they don’t forget.
We found this trip to be disappointing. As we arrived the food was quite poor. The avocado on ciabatta actually came on cold baguette that had been burned on the top. The egg mayo sandwich wasn’t palatable and the waitress needed to be explained what a lager shandy was and she was quite rude. Then as we entered the spa we noticed that the facilities were for people who were staying at the hotel so there were children playing in the pool and instructors waiting to have a swimming lesson - not the relaxing experience we were hoping for. The lighting in the pool room was really bright so not enjoyable, it was also conjoined to the gym so there were people having the their daily work out right next to us. The only redeeming factor was that the treatments were lovely as was the massage therapist. I feel like this should not be advertised as a spa day when you are just using th facilities of the hotel accessible to all staying there. I would not recommend this to anyone and I was dissatisfied with the service.
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