Latest Government Advice
Spas in England are now permitted to reopen for spa days. Please note saunas and steam rooms are currently closed and guests may only attend with members of their household or support bubble until 17th May. Food and beverage facilities will be restricted to takeaway or outdoor seating, where available, until this date.
From 17th May, spas and hotels will reopen for overnight spa breaks. Remaining facilities will be permitted to reopen, food and drink can be consumed inside and guests will be able to meet in a group of up to 6 or with 1 other household.
Once spas have reopened certain facilities may require pre-booked slots or remain closed. We advise checking package details carefully at time of booking.
Spa facilities: All guests wishing to swim in the outdoor pool will be provided with a coloured wristband. These bands allow guests to enjoy the pool for 20-minute intervals throughout the day. This allows a maximum of 20 bathers at any one time. Sun loungers & seating around the pool are on a first come first serve basis with use up to three hours. The outdoor pool is open from 10:00 – 20:00.
A limited drink and food menu is available around the outdoor pool. Please note that only items on this menu can be consumed in this area.
To use the indoor pool, residents can pre-book one-time slot per day allowing a maximum of 20 guests per time slot. Bookings are made every hour so you can enjoy a maximum of 45 minutes of swimming time. The indoor pool is open from 08:00 – 20:00.
No food or drink can be consumed in this area with the exception of water which can be brought with you in plastic vessels or purchased from our leisure assistants.
The steam rooms or saunas will remain closed for the foreseeable future.
Gym: Residents can also pre-book to use the gym, and bookings are made on the half-hour. Up to 4 guests can use the gym at one time slot for a maximum of 45 minutes. The gym is open from 07:30 – 20:15.
