Latest Government Advice
We are pleased to confirm that spas in England are now permitted to resume offering all treatments and facilities, excluding thermal facilities (for example sauna and steam rooms). Please check the details of your chosen spa package carefully as access to some facilities, including relaxation lounges, may be subject to restrictions.
Spa facilities: All guests wishing to swim in the outdoor pool will be provided with a coloured wristband. These bands allow guests to enjoy the pool for 20-minute intervals throughout the day. This allows a maximum of 20 bathers at any one time. Sun loungers & seating around the pool are on a first come first serve basis with use up to three hours. The outdoor pool is open from 10:00 – 20:00.
A limited drink and food menu is available around the outdoor pool. Please note that only items on this menu can be consumed in this area.
To use the indoor pool, residents can pre-book one-time slot per day allowing a maximum of 20 guests per time slot. Bookings are made every hour so you can enjoy a maximum of 45 minutes of swimming time. The indoor pool is open from 08:00 – 20:00.
No food or drink can be consumed in this area with the exception of water which can be brought with you in plastic vessels or purchased from our leisure assistants.
Sauna and snooker room will remain closed until further government guidance
Gym: Residents can also pre-book to use the gym, and bookings are made on the half-hour. Up to 4 guests can use the gym at one time slot for a maximum of 45 minutes. The gym is open from 07:30 – 20:15.
Tylney Hall is now open and welcoming back guests.
