Alexander House Hotel Utopia Spa, West Sussex

Key Features

Two award-winning restaurants
'Nothing is too much trouble’ service - from rose petals on the bed to chocolate-dipped strawberries and Champagne
The Gatehouse - a fully serviced apartment on the edge of the estate with space for up to four people and perfect for groups of friends
The Cedar Lodge Suites - adding an extra level of luxury to your stay with space and direct access to the grounds

A five star country house hotel in West Sussex that once held connections to the poet Percy Bysshe Shelley, Alexander House is a fusion of luxury styles brought together through exemplary hospitality. Walk through the doors of the gothic mansion and you will be led to sumptuous rooms and suites, decorated in contemporary style but befitting the 17th century property’s history. Freestanding baths in many of the suites allow two to soak in style. The Cedar Lodge Suites within the grounds provide a superb amount of space, from the Garden Suites with their own terraces, to the Duplex Master Suite set over two floors. For those looking to really make themselves at home, there is also the option to stay in The Gatehouse, a fully serviced luxury apartment catering for up to four people at the edge of the 120 acre estate.

An extraordinary 5 Red Star hotel is the perfect destination for a romantic getaway, a relaxing spa experience, a grand celebration or an intimate gathering with loved ones.

Home to two award-winning restaurants, and experts in the fine art of a delicious afternoon tea, Alexander House Hotel does food with style and sophistication. Tuck into Eggs Benedict or a stack of pancakes for brunch and lunch on home-grown favourites at Reflections (holder of two AA Rosettes). Then start your evening in the 1608 Champagne Bar, referencing the history of the estate, before dressing up for fine dining in the blue and grey haven that is AG's Restaurant - holder of three AA Rosettes.

spa reviews
hotel reviews

Overall Rating for this spa

7.4

Good

(13 reviews)

Condition of Spa

9.0

Quality of Treatments

7.6

Staff

Quality of Food

8.6

Quality of Facilities

8.0

Value for money

6.2

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4.0 Average

I was disappointed me and my husband had a 55 minute Full body massage booked I got called out earlier than by husband yet my husband was waiting around for me around 15 mins. This I found strange so when speaking to my husband after the treatment he said his therapist did not massage his feet which probably explains the time difference. I would have expected a better service to be honest for the amount we had paid for a relaxing day out.

Safiya 30/10/2020

We had a nice time at the spa celebrating a 30th birthday with friends. Unfortunately, we had several issues throughout the day- mainly with the catering department. However this resulted in us not being able to use the spa facilities for as long as we should have but the hotel are completely dismissive of this and only offered us an afternoon tea as compensation and won’t offer us any more time in the spa. Very disappointing

Hannah 23/10/2020

8.0 Very Good

Great Half day visit. Steam rooms and sauna separate for sexes go could not spend the entire time together that's the main reason marked down.

Steve 15/10/2020

The afternoon tea was very good, especially the nice lady serving us l would definitely use the spa in the future 😁

Anne 05/03/2020

A fantastic experience - just what I needed to revive a tired mind and body. The treatments were excellent and the staff were so polite and professional. The food in the restaurant was also 5* quality. I cannot wait to return again.

Teresa 02/03/2020

10.0 Excellent

The therapists where extremely professional and new there jobs also they took there time to let you know the full treatment overall rating 5 star

Donald 01/01/2020

Very pampering relaxing visit and the lunch was truly delicious. Chloe gave a superb and relaxing facial. One of the best I have had!

Joanna 07/12/2019

Hi- really disappointed. For the price we paid we expected this to be a flawless, luxury experience and compare well with other spas of similar price. However: - were Offered no flip flops on arrival. Had to ask for them and were pointed to a basket to go help ourselves - first 6 lockers in the changing room didn’t lock - changing room was cold - outside hot tub wasn’t warm enough to sit in - refreshments offered on arrival was choice of tea or coffee from a flask. Was expecting choice of Juice or smoothie - treatment was at best average. I wasn’t asked if I had any allergies or skin conditions. Room was cold. Wasn’t offered choice of oil or told what oil she was using. Was provided eucalyptus oil to inhale at beginning - not the right choice for a relaxation treatment. Wasn’t asked what pressure I wanted. She started firm pressure which I don’t like and although I asked her to ease off, she didn’t. All rushed. When you are paying over £120 for a massage it should be better than that! All in all the day was ‘average’ at best and we won’t be returning

Selina 11/11/2019

6.0 Good

Hair in my food and during the massage, when we were trying to relax, staff laughing and talking loudly outside. Also the 85 min massage we booked plus the mask after. They did the mask half way through, meaning we lost time on the massage. Apart from that it was OK, not worth the money though unfortunately. Complained again to the receptionist and they were supposed to get back to me via email, they never did. The duty manager apparently was aware but no apologises.

Robert 09/11/2019

Lovely spa and treatment, The only thing that was abit disappointing was thar lunch was booked at 12 so you only got like 2 hours to actually use the facilities when you take out lunch and treatment.

Amy 01/11/2019

A lovely relaxing experience with my friends where we felt pampered and spoilt! A fabulous treat. Especially love the outdoor hot tub and pool area

Helen 15/10/2019

The facilites at Alexander House are immaculate and exactly what I had hoped for when I booked the spa day. Unfortunately the signage for sauna was not great and some areas were closed for maintenance when on the day I visited but this didn't spoil this part of the day. The food was amazing alghough I would have liked a little longer to enjoy it as the service was a little slow so I ended up rushing to get to my treatments. unfortunately though I was unimpressed with the quality of the manicure and pedicure. Given the above market price for this treatments the manicure was little more than a gel application which was peeling and lifting after just a few days rather than the 2-3weeks I would usually get out of my gel nails. The pedicure was very relaxing although a little disorganised with the softening wax - although they had never done the treatment previously. I cannot fault the therapist who did my pedicure though. Overall a lovely day but spoilt by the quality of the gel manicure.

Charlotte 11/02/2019

Very good spa but pricy

Martin 20/11/2018

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Overall Rating for this hotel

10.0

Excellent

(1 review)

Room Comfort

Quality of Bars & Restaurants

Location

Both my wife and myself enjoyed the stay the hotel and staff where amazing they looked after you 5 stars

Alexander House Hotel Utopia Spa

Spa Facilities

Hotel Facilities

What makes this an Elysium Collection spa?

Signature Elysium Experience Stay

Two Night Spa-cation

Sunday Night Spa Break

Renew & Refresh

Dinner Bed and Breakfast with Added Spa

Celebration Break

Signature Premium Spa Break

Afternoon Spa

Signature Elysium Experience Spa Day

Twilight Package

Morning Spa

Mother To Be Half Day

Utopia

Mother To Be Full Day

Awaken Tailor Made

Peace... Tailor Made

Totally Pampered - up to 40% OFF

Spa & Leisure

Hotel & Accommodation

Location

Good

Excellent