Brandshatch Place

Brandshatch Place frequently asked questions

Who owns Brandshatch Place?

Brandshatch Place Hotel & Spa is owned by Hand Picked Hotels. It was originally built as a country house, and was later transformed into a hotel by Hand Picked Hotels.

How do you get to Brandshatch Place?

You will find Brandshatch Place Hotel & Spa in the Garden of England, Kent, situated just off the A20 a short drive south from the M25 with ample free parking. The nearest airports are London City, which is 20 miles away, and Gatwick, which is 30 miles away. The nearest train station is Longfield, which is two miles, while Ebbsfleet International is seven miles away.

What is included in a spa day at Brandshatch Place?

What is included in a spa day at Brandshatch Place depends on the experience that you book. Facilities include a gym, tennis courts, a virtual spin studio and exercise classes, and a spa cafe, a relaxation room, an indoor swimming pool and a spa pool, a sauna and steam room. There are seven treatment rooms where therapists use Elemis products in a range of face and body treatments.

What is near Brandshatch Place?

Brandshatch Place is located in Kent. Nearby attractions include:

• Lullingstone Country Park
• Brands Hatch motor racing circuit
• Hever Castle & Gardens
• Ightham Mote
• Down House

When was Brandshatch Place built?

Brandshatch Place Hotel & Spa was originally built in 1806 as a country home for the Duke of Norfolk.

What amenities does Brandshatch Place have?

Surrounded by 12 acres of parkland and gardens, Brandshatch Place is a four-star hotel and spa - a Georgian country house turned hotel, with 38 individually designed rooms. The double AA Rosette-awarded Dining Room Restaurant is where they serve modern English fare. There is also a private dining room, and the drawing room for drinks or afternoon tea.

Facilities include a gym, tennis courts, a virtual spin studio and exercise classes, and a spa cafe, a relaxation room, an indoor swimming pool and a spa pool, a sauna and steam room. There are seven treatment rooms where therapists use Elemis products in a range of face and body treatments.

Accessible facilities include:

• Prior to arrival guests can speak with a member of the reservations team in order to confirm requirements
• Large print information and confirmation letters are available on request
• The hotel is able to arrange collection from the main line rail and bus stations and accessible taxis are widely available
• Accessible parking and a drop off area is available, assistance with luggage is also available
• Car park spaces are marked
• Car park surface is tarmac
• Route from accessible parking has no steps and is lit, this is via the side door
• The main hotel entrance has steps and no ramp
• Entrance from accessible parking has no steps which is at the side of the hotel
• Entrance is lit at all times
• Entry alert/bell is available
• Hearing loop at reception
• Entrance to reception via front door has steps and no ramp
• Reception floor is carpeted and suitable for wheelchairs
• Seating is available in the reception area
• Accessible WC available at the entrance
• 12 accessible bedrooms available
• Bedroom furniture can be re-arranged on request
• Bedroom with non-allergenic bedding is available on request
• All bedrooms are ensuite
• Two bedrooms have walk in showers
  
• Laundry service is available
• More lighting options are available in bedrooms on request (extra lamps available)
• All bedrooms have remote controlled TVs
• Subtitles are available on the TVs
• Internet access is available in bedrooms
• All bedrooms have a telephone
• Tea and coffee making facilities in all bedrooms
• Patios are not accessible by wheelchair, one step to patio
• Public toilet with baby change facilities
• Accessible toilet in the spa and hotel
• Bar, lounge and conference rooms are accessible by wheelchair
• Entrance to one or more bedrooms with no steps
• Corridors are lit at all times
• Staircase to second and third floors
• Lift to first floor
• All restaurants can cater for special dietary requirements on prior request
• All meals can be cut up for ease of eating, food may also be pureed/thickened if needed in all restaurants
• 24h in room dining is available should you wish to eat from the comfort of your room
• The restaurant is accessible by wheelchair with no steps
• Gardens are accessible by wheelchair but no paths over grass
• Several areas throughout gardens have accessible seating areas
• Small back garden is not wheelchair accessible
• Spa reception - access via ramp to spa reception
• Ground floor treatment rooms are accessed via ramp from spa reception
• Massage couches can be hydraulically lowered to wheelchair height or lower
• The manicure room is on the same level as the spa reception
• The swimming pool is accessed via spa reception on the ground floor
• The hydrotherapy pool is on the ground floor and accessed via the swimming pool
• Hydrotherapy sauna - access on ground floor via swimming pool
• Hydrotherapy steam - access on ground floor via swimming pool
• Experience showers - access on ground floor via swimming pool
• Relaxation rooms - access on upper floor
• Accessible toilet is available on the upper floor via stair lift
• Gym - access on the ground floor
• Studio - access on the ground floor
• Staff are on hand to assist 24 hours a day
• Emergency evacuation procedure for guests requiring assistance
• Assistance dogs accepted with prior notice
• The fire alarm system is bells and sirens and does not have flashing lights. Assistance is given with evacuation if necessary
• The bells and sirens will ring continuously if evacuation is needed if you require assistance for evacuation please notify us on arrival
• Accessible public area toilets

What are the food and drink options at Brandshatch Place?

The double AA Rosette-awarded Dining Room Restaurant is where they serve modern English fare. There is also a private dining room, and the drawing room for drinks or afternoon tea.

How many treatment rooms are there at Brandshatch Place?

There are seven treatment rooms where therapists use Elemis products in a range of face and body treatments.

What time is check in/check out?

Check-in at Brandshatch Place is at 3pm and check-out is 11am. The spa opening times are 9am until 8pm daily. It is suggested you check your specific arrival times however for your spa break, as well as any changes for bank holidays.