Waterfront Southport Hotel

Waterfront Southport Hotel frequently asked questions

Who owns the Waterfront Southport Hotel?

Waterfront Southport Hotel is owned by Waterfront Hotels (Southport) Limited and Waterfront Southport Properties Limited.

How do you get to the Waterfront Southport Hotel?

The Waterfront Southport Hotel is located on the Promenade, right on the marina in the Merseyside town of Southport. If you're driving, go from the M6 exit junction 26 onto M58, exit M58 junction 3 onto the A570 towards Southport, then follow the A570 into town centre at the T junction and take a right onto A565. At the next main traffic lights take a left up to the Promenade, at the lights take a right and the hotel can be found on the left hand side. To reach the car park, drive past the hotel and Convention Centre, then the next road on your left brings you behind both of the buildings where the car park can be found underneath the hotel.

​Car parking is available at the hotel on a first come first serve basis, and is complimentary when you book directly with the hotel. There's no need to reserve a space, simply park in any available spot upon your arrival. The car park is monitored by Automatic Number Plate Recognition (ANPR), so there are no barriers; you can drive straight in. However, you’ll still need to register your number plate at Reception using the monitor provided.

The nearest train station is Southport Station, which is a seven-minute car journey or 15-minute walk from the hotel.

What is included in a spa day at the Waterfront Southport Hotel?

What is included in a spa day at the Waterfront Southport Hotel depends on the experience that you book. There's no spa or gym at the hotel, but guests have access to the Victoria Leisure Centre next door, where there is a gym, squash/racquetball courts, three swimming pools and thermal facilities for those aged 16 years and over, including a hydro spa, steam room, sauna and heated beds. There are several treatment rooms where therapists offer a collection of face and body treatments.

What is near the Waterfront Southport Hotel?

The hotel is located right on the marina in the heart of Southport, offering easy access to local entertainment. Nearby attractions include:

• Victoria Park
• Botanic Gardens
• Birkdale Village
• Churchtown
• Southport Market
• Southport Marine Lake

When was the Waterfront Southport Hotel built?

The Waterfront Southport Hotel, which was formerly the Ramada Plaza, was built in 2018.

What amenities does the Waterfront Southport Hotel have?

The Waterfront Southport Hotel overlooks the Marine Lake and has 131 bedrooms and suites, many with spectacular views across the water. The hotel is home to two popular dining areas - the Waterfront Marina Restaurant, which is the main restaurant, as well as the Roof Garden and Bar for drinks with city views.

There's no spa or gym at the hotel, but guests have access to the Victoria Leisure Centre next door, where there is a gym, squash/racquetball courts, three swimming pools and thermal facilities for those aged 16 years and over, including a hydro spa, steam room, sauna and heated beds. There are several treatment rooms where therapists offer a collection of face and body treatments.

Accessible facilities include:

• The front entrance of the hotel is located on the Promenade. A drop off area is available.
• Reception is located on the first floor and accessed by two lifts with Braille buttons.
• There are five accessible parking spaces in our car park. The car park is located on the lower ground floor of the hotel which is serviced by a lift to reception.
• The reception desk has a lower-level section where our team will be happy to assist guests using a wheelchair.
• Porter service is available to assist guests with luggage.
• Two lifts with Braille buttons connect all five floors. The lift door width is 900mm and each lift features one internal handrail.
• Corridors are well lit.
• Bedrooms (excluding the penthouses) can be accessed without any steps. The entrance door width to most rooms is 840mm.
• The hotel has four accessible bedrooms suitable for wheelchair users. Each accessible bedroom interconnects with a twin room.
• The entrance door width to our accessible rooms is 900mm.
• Bedroom door viewing holes are set at two levels in our accessible rooms for the convenience of wheelchair users.
• A flip down bathroom stool features within each accessible shower room.
• All rooms have direct dial telephones.
• Room service is available from 12 midday to 9pm.
• The fire alarm is audio only. However, systems have been put in place to ensure the safe exit of all our guests in the case of an emergency.
• Emergency pull cords are available in each accessible bathroom.
• The hotel restaurant is located on the first floor and serves breakfast, lunch, and evening meals. Assistance is offered from the hot and cold buffet breakfast. Table service is in place during lunch and evening meals.
• Most dietary requirements can be catered for.
• Most chairs are non-fixed in the restaurant and bar, some are designed with arm rests.
• Whilst the bar may be too high for those in a wheelchair, table service is offered.
• Large print menus are available on request.
• There are accessible toilets on the ground floor of the restaurant and bar which have a door width of 900mm.
• The outdoor terrace is accessible for wheelchair users.
• The Victoria Leisure Centre is housed in a Grade II listed building and is not wheelchair friendly.

What are the food and drink options at the Waterfront Southport Hotel?

The hotel is home to two popular dining areas - the Waterfront Marina Restaurant, which is the main restaurant, as well as the Roof Garden and Bar for drinks with city views.

How many treatment rooms are there at the Waterfront Southport Hotel?

There are several treatment rooms where therapists offer a collection of face and body treatments.

What time is check in/check out?

Check-in at the Waterfront Southport Hotel is 3pm, while check-out is 11am. The leisure facilities are open Mondays, Tuesdays, and Wednesdays from 6:15am to 9pm, Thursdays and Fridays from 6:15am to 8pm, and from 8am to 4pm at the weekends. It is suggested you check your specific arrival times however for your spa break, as well as any changes for bank holidays.